Jersey Mike's Subs

This place has been my go-to spot for a sub for a couple years now. The quality of the food has never been a problem. What is becoming an issue has been staff preparedness and inconsistency. Two Sundays in a row now I've ordered from the website only to arrive at the provided time and then had to wait almost a half hour for my food. Three people were working both times. Both times they were swamped. Prioritizing seemed an issue. I saw part of my sandwich sit there for 10-15 minutes while walk-ins were handled first. The employee working the online orders looked particularly lost. Also, I regularly pay for extra meat and cheese for my subs and the results are not consistent. Sometimes I get a LOT which is of course great, but then other times it's very much less than that.

Food: 4

Service: 2

Been a customer for along time, just had the worst steak sandwich, meat over cooked and dry, asked for half the amount of cheese got next to nothing, asked for it at 6PM arrived at 5:52 it was done and ended up being cold. You are losing control and shortly customers. $28 for garbage.

Atmosphere: 4

Food: 2

Service: 4

The service was good, and the sub was delicious.

Atmosphere: 4

Food: 4

Service: 4

The service at this specific location is always top notch. Today, the gentlemen working were so kind and really seemed to enjoy their job and it brightened my day!

Atmosphere: 5

Food: 5

Service: 5

I like Jersey Mike's Subs in both locations: Whole Foods Plaza on Monroe Ave. & the newest on S. Clinton Ave. across from Tops Brighton Plaza. The meats are cut fresh with the freshest veggies and the tuna & chicken salad are the very best! Try Jersey Mike's soon!

Atmosphere: 5

Food: 5

Service: 5

This place has messed up my order 5 times now. How is it that hard to read an app?

Atmosphere: 1

Food: 1

Service: 1

Dude was dope that did our subs

Dietary restrictions: Gf

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Super Sub

great service!! you guys do a great job

Atmosphere: 5

Food: 5

Service: 5

Great experience

Vegetarian options: Great experience

Atmosphere: 5

Food: 5

Service: 5

This place is great! Very personable staff.

Parking: Easy parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Super Sub

love cookies

Atmosphere: 5

Food: 5

Service: 5

Great, friendly service and delicious sandwiches. We are frequent customers and we come here often.

Dietary restrictions: Peanut, sesame, and tree nut allergies

Atmosphere: 5

Food: 5

Service: 5

Great experience

Parking: Off street parking

Atmosphere: 5

Food: 5

Service: 5

Blond chick is cool

Atmosphere: 5

Food: 5

Service: 5

It was really good

Kid-friendliness: Just nice people

Atmosphere: 5

Food: 5

Service: 5