I will never go back there the food and website do not match so the food I ordered was not what I got they don’t care enough to make sure the customer is happy. I’m sick of paying huge amounts for crappy food and service where you can’t even get what you pay for
Food: 1
Service: 1
amy baer
We have never been to jersey mikes before. The staff was very helpful
Vegetarian options: Everything was fresh
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Original Italian, Big Kahuna Chicken Cheese Steak, Steak Sub
Sanique Osbourne
Very nice and fast service
Vegetarian options: They have a the veggie with Swiss,provolone and bell peppers
Kid-friendliness: Calm area
Atmosphere: 4
Food: 5
Service: 4
Malcolm
Very good food but very busy
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Steak Sub
Alien- Toilet28
Good food kind workers
Vegetarian options: Unsure looks like you could order good Vegan food
Parking: Many spots good parking
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Sub
Gail Smith
10 out of 10 would not recommend it was completely sloppy they didn't bother to clean off their knife before they started cutting other subs so I got all sorts of nasty crap in my turkey sub that was never supposed to be there yay I paid a little over 10 bucks for a sub that I can't even eat The way the subs were prepared were absolutely disgusting
Atmosphere: 3
Food: 1
Service: 1
Melissa T
First time ordering from this location and best believe it will be our last. We placed our order online for delivery and once it came we realized that one sub was missing. So we call the restaurant to inform them of the issue. When we told the young lady that the sub was missing she went started hollering telling us that the sub was in the bag and she did the order her self. She then handed the phone to another who was also nasty person who claimed that they put the sub in the bag. This person told us that he would speak to his general manager for regarding a refund. We asked for the general managers phone number and was given a wrong number. We have been to many Jersey Mike's and I must say this is the worst location that I have ever ordered from. To be honest our reasoning for not ordering from this location has nothing to do with the missing food. It has to do with how we were handled as customers by the staff of this location.
Atmosphere: 1
Food: 1
Service: 1
Faith Ruckdeschel
We tried JM's for the first time today 12/18/24 @5:46 pm. My daughter and husband went inside to get our food, and although their subs are delicious the staff during this particular time needs to get themselves together.
They don't wear hair nets and my daughter found a hair in her dad's sub(the only female there at that time took the order, but still managed to somehow mix up their separately paid orders because they don't write things down, but also because the lady is too busy staring in everybody else's face, who's not even speaking to her) and that happened because even after assuring my husband that he was being handing the right sub, it wasn't. Our daughter had to drive back across town to get her sub and leave her dad, his. One of the cooks has long dreadlocks but my daughter said it looked like the female's hair. We won't be returning back to this location but thankfully there are other ones. It just sucks because they're closest to us.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: The Original Italian, Steak Sub
Joshua McCoy
Every sub I’ve ever had tastes great and the people are always nice
Atmosphere: 5
Food: 5
Service: 5
Amelia Bigsby
Took 25+ minutes to get the food despite it not being busy and they made us the completely wrong sandwich. The one in Pittsford has much better service, take your money there if you have the time
15 dollars for a 6 inch cheese steak with xtra meat and cheese I got a sandwich with nothing but bread worst steak and cheese I have ever eaten in my life without asking for xtra meat I would have gotten a sub roll with nothing on it don’t believe the commercials awful!!!!!!!
Food: 1
Mike Wynn
This is my go-to for a great sandwich. I usually get a roast beef or Italian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Roast Beef and Provolone, The Original Italian
david marshall
Wegmans..who The BEST
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
haighyvshaighy
Quick service, articulate creation of my hoagie, friendly staff.
I will never go back there the food and website do not match so the food I ordered was not what I got they don’t care enough to make sure the customer is happy. I’m sick of paying huge amounts for crappy food and service where you can’t even get what you pay for
Food: 1
Service: 1
We have never been to jersey mikes before. The staff was very helpful
Vegetarian options: Everything was fresh
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Original Italian, Big Kahuna Chicken Cheese Steak, Steak Sub
Very nice and fast service
Vegetarian options: They have a the veggie with Swiss,provolone and bell peppers
Kid-friendliness: Calm area
Atmosphere: 4
Food: 5
Service: 4
Very good food but very busy
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Steak Sub
Good food kind workers
Vegetarian options: Unsure looks like you could order good Vegan food
Parking: Many spots good parking
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Sub
10 out of 10 would not recommend it was completely sloppy they didn't bother to clean off their knife before they started cutting other subs so I got all sorts of nasty crap in my turkey sub that was never supposed to be there yay I paid a little over 10 bucks for a sub that I can't even eat The way the subs were prepared were absolutely disgusting
Atmosphere: 3
Food: 1
Service: 1
First time ordering from this location and best believe it will be our last. We placed our order online for delivery and once it came we realized that one sub was missing. So we call the restaurant to inform them of the issue. When we told the young lady that the sub was missing she went started hollering telling us that the sub was in the bag and she did the order her self. She then handed the phone to another who was also nasty person who claimed that they put the sub in the bag. This person told us that he would speak to his general manager for regarding a refund. We asked for the general managers phone number and was given a wrong number. We have been to many Jersey Mike's and I must say this is the worst location that I have ever ordered from. To be honest our reasoning for not ordering from this location has nothing to do with the missing food. It has to do with how we were handled as customers by the staff of this location.
Atmosphere: 1
Food: 1
Service: 1
We tried JM's for the first time today 12/18/24 @5:46 pm. My daughter and husband went inside to get our food, and although their subs are delicious the staff during this particular time needs to get themselves together.
They don't wear hair nets and my daughter found a hair in her dad's sub(the only female there at that time took the order, but still managed to somehow mix up their separately paid orders because they don't write things down, but also because the lady is too busy staring in everybody else's face, who's not even speaking to her) and that happened because even after assuring my husband that he was being handing the right sub, it wasn't. Our daughter had to drive back across town to get her sub and leave her dad, his. One of the cooks has long dreadlocks but my daughter said it looked like the female's hair. We won't be returning back to this location but thankfully there are other ones. It just sucks because they're closest to us.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: The Original Italian, Steak Sub
Every sub I’ve ever had tastes great and the people are always nice
Atmosphere: 5
Food: 5
Service: 5
Took 25+ minutes to get the food despite it not being busy and they made us the completely wrong sandwich. The one in Pittsford has much better service, take your money there if you have the time
Restaurantji Recommends
15 dollars for a 6 inch cheese steak with xtra meat and cheese I got a sandwich with nothing but bread worst steak and cheese I have ever eaten in my life without asking for xtra meat I would have gotten a sub roll with nothing on it don’t believe the commercials awful!!!!!!!
Food: 1
This is my go-to for a great sandwich. I usually get a roast beef or Italian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Roast Beef and Provolone, The Original Italian
Wegmans..who
The BEST
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Quick service, articulate creation of my hoagie, friendly staff.
Kid-friendliness: Kids enjoyed every bite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Steak Sub
Great food
Dietary restrictions: Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Sub
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