Long Pond Family Restaurant

496 Long Pond Rd #1, Rochester
(585) 225-1560

Recent Reviews

patrick gerula

Bills Long Pond Diner is a great restaurant. It has great food, especially great breakfast specials, it comes with coffee.

Kathleen Crandon

Probably one of the best diners I've ever been to. Was absolutely delicious. My boyfriend and I had mozzarella sticks and mac and cheese bites as an app (delicious). Then, they were running an eat-in promotion of free clam chowder (red or white) with every meal. Then we both had the shaved steak dinner (delicious).Would absolutely go back in the future.

TRACIE RUGER

Purchased a gift card for a family member for Xmas 2022--come ti find out you are now closed. How do I get a refund?? Not a great way to run a long respected establishment.

James Clark

Great food,nice personel, good prices,I highly recommend it!!!!

Russell Nash

The food was good. I had the Cuban with a side salad and a bowl of French Onion Soup. I really don't have any major complaints other than nothing was amazing? The Cuban was definitely not a real Cuban. It was on toasted white bread and I am pretty sure they used honey mustard instead of a Dijon or spicy brown so it was more of a Cuban-adjacent sandwich but it tasted fine and the soup was really good. The servers were efficient if not overly friendly, but not rude either. It was a pretty innocuous experience really. If I am in town again, I would probably go back.

518lauriek

We stayed in Rochester at an AIR BNB for the weekend and decided on the way home to stop at a local place for breakfast so we chose Long Pond as their menu seemed very big with lots of delicious choices. We arrived just before 9 a,m. on a Sunday and it was us and 2 other tables so we were seated and waited on right away. We ordered drinks and then looked over the menu we had a hard time deciding as there were so many breakfast choices....my sister in law had the pecan pancakes, I had a breakfast special, my brother in law a western omlette and my husband the gyro breakfast. All the plates were full when they came alot of food and everything we ordered was very tasty and filling. The waitress were very efficient and were on the ball with coffee refills etc. By the time we finished our breakfast the entire place was full and there was a long line out the door, so it must be a very popular local place. I would definately go again. The menu had like 12 different types of pancakes, 10 different omlettes and a great array of things to choose from you will definately find something for everyone even the kiddos. A must try if in the area

Laura Schwartz

Very disappointed with our latest visit, in the past we had had good experiences. The food was very small portions. For example the $6.50 kids meal was 1 chicken tender cut in half and a handful of fries. The staff was not friendly and when asking for clarification on the bill and sharing our negative experience the owner came storming out of the kitchen to yell at us and told us to “enjoy going to Hilton diner then”.

Emma Barry

Excellent food for a great price, and the waitstaff were lovely! Will def return. For $7 I got eggs, bacon, potatoes, toast, and bottomless coffee.

Sue Dibattisto

Great food, wonderful staff, very clean. One of my most favorite restaurants ?

Mark

Went to breakfast with a neighbor. We had a friendly and efficient waitress. The food was great. I've been many times with family and friends. A great family restaurant.

E E

*Dropping to 1 star due to rude owner. Now I know why the server is rude.. way to care about the customer. Thank God you can cook.Long wait, food was just okay, service was terrible. We've been here several times in the past, its always been better than this. The past few visits, same server, have not been enjoyable. Very unfortunate. Will have to find a different local restaurant to frequent.

Jim Borden

We've always liked this place. Nice atmosphere and food choices for breakfast. It is usually bustling which is a good problem for them but would be nice if it was quieter at times. Bring cash or pay 3.9% fee.

Terry Herne

Once again the service was terrific and the food very good.Also clean!again great.Ordered breakfast at 6 p.m. I love that I can do that

Erica Famania

I stopped in here after a doctor's appointment today and I was pleasantly surprised. This restaurant is so clean! I got a seat right away. The staff was friendly and welcoming. My waitress was so nice and attentive, my omlete came out so fast but was cooked well.I asked for onions and peppers with my potatoes and they came in my omlette which I didn't mind, the green peppers were not cooked which could have been better but the omlete was well cooked and packed full of veggies. The potatoes were really good too. My waitress let me know there were specials and the hours on weekends. She had such a pleasant vibe, I felt like she could read my mind.The menu is big, physically and with a lot of options. I will be back for sure to try a dinner option.

Stephanie Springer

Edit** Owner needs to learn a thing or two about Customer Service. Leaving a comment about an opinion did not need a rude reply. Ive never had a fee to use my card at any other small place. Let alone a rude comment. Trying to help a local diner out. Now I'll just take my business some where it's actually appreciated and wanted! DO BETTER LONG POND OWNER**Friendly staff. Food was okay. Prices are decent. Don't like to be charged to use my debit card though. That's a bit ridiculous and unnecessary this day and age. Reason they lose 2 stars.

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