MacGregor's Grill & Tap Room

Lots to choose from here- something for everyone! Good Eats for sure!

Atmosphere: 5

Food: 5

Service: 5

Wow! Came in to town for work and a coworker took me here for the best beer selection in Rochester. I was not disappointed! Amazing service from Ella and Dez behind the bar! If you come from out of town, or you live locally, this spot is must stop! Chris!! Give these girls a gift card for their amazing teamwork and exceptional customer service.
Rochester Rocks!
Eric

Atmosphere: 5

Food: 5

Service: 5

Great first time to this location. Fast and excellent service!

Atmosphere: 5

Food: 5

Service: 5

Not a huge fan of this place - used to be fun, good prices, and attitude. Now it’s hit or miss with the waitress (esp the tall older lady is always miserable, and the bar staff tends to favor all the males first - not joking ) , food is sooo Mid and on the higher end of prices , drinks are wayy overpriced for this establishment. Shots are around 8.50 per , mixed drinks and cocktails are around 14.75 - maybe if the staff and atmosphere were better idk but doesn’t seem like a place like that should be charging like that anyway - there are better pubs around Rochester definitely don’t come here looking for a good time .

Atmosphere: 1

Food: 1

Service: 2

Great beer selection, food was good. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Im an observer.
It seems like if you're male, the service is great.
I've waited more than 10 minutes to get a drink and walked out a couple times.
Today I asked my bartender to speak with me and she served more than 5 people, cleaned up the bar, asked the fella next to me if he needed anything and almost walked away till I got her attention again. I wasn't impressed.
I spend a decent amount, I tip well and I don't cause problems.
I guess there's no more customer in customer service anymore.

Atmosphere: 4

Food: 5

Service: 3

The food and atmosphere was great.

Atmosphere: 5

Food: 5

Service: 3

Went there yesterday with my mother and food was outstanding with service. Definitely a place to relax and eat at

Atmosphere: 5

Food: 5

Service: 5

Atmosphere is nice, bar tenders were pleasant but the smell of the bar tops were gross..not sure what they use in the rag water but they shouldn't use it because it smells like a nasty mop.

If you are a “regular” and sit at the corner of the bar you will get served, otherwise you are non existent! Someone broke glass before we got there, it got swept up as we were complaining. Glass was still on the floor and beer spilled all over the floor as we tried to play darts. She was too busy hanging with friends at the corner of the bar. When questioning the manager about it when we left her response was “you want me to call the cops?” Sorry we were ignored all night and stepping in glass and spilled beer!

Atmosphere: 1

Food: 3

Service: 1

Beer was too warm, went to another bar which served their beer ice cold; tasted significantly better just bring served at the right temperature.Slow and unattentive staff at the bar, girls at the bar have severe RBF. Food came out lukewarm.

Atmosphere: 2

Food: 1

Service: 1

Honestly, their prices are just way too expensive for the type of place/food... $14 for a bottom shelf cocktail is ridiculous. There are swanky places downtown charging less. The food prices were also hard to justify.

Atmosphere: 1

Food: 3

Service: 4

Good sandwiches. Large selection of beers, great service Zack.

Atmosphere: 3

Food: 4

Service: 5

I’ve been a loyal customer here for years. We often come with a group of 6 to 12 people, usually during busy evening hours, and we’ve never had an issue. Service has always been decent, and the food consistent. But what happened this past Sunday afternoon was frustrating and disappointing.

We came in with a group of 10—and it wasn’t even busy. Still, the girl who sat us (Clair—tall, glasses, no smile) acted like our presence was a huge inconvenience. She flatly told us that in the future we “need to call ahead” for a party that size. I politely mentioned that we’ve done this plenty of times without issue, but she seemed more annoyed that she had to push a couple of tables together than anything else.

We were seated within four minutes. So again—what exactly was the problem?

The bigger issue was the attitude. Clair was unfriendly, visibly irritated, and made us feel unwelcome from the moment we walked in. When your front-of-house staff acts like guests are a hassle, it taints the whole experience. Servers and hostesses are in the business of hospitality—being kind and professional isn’t optional. It’s the job.

After years of frequent visits and bringing many guests, I left feeling like I wasn’t wanted. And that’s exactly how to lose loyal customers. Unless something changes, I won’t be returning anytime soon. ✌️

Atmosphere: 2

Food: 3

Service: 1

Food and service is hit or miss, nothing to boast about. The atmosphere is great, clean sports on cold bvges...

Atmosphere: 5

Food: 3

Service: 3