MacGregor's Grill & Tap Room
2205 Buffalo Rd, Rochester
(585) 471-5609
Recent Reviews
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1. Walked in and had to look for the hostess, who was sitting at the bar. We decided to sit at bar to watch the game bc it seemed like the service may not be as responsive as the tables.
2. When I ordered food from the bartender, she wasn't taking notes. I knew she would forget and as soon as she went to the register she turned back around and had to clarify the order. Simple fix: write it down.
3. We got our food and fries are just no good. They need to be thicker cut bc the oil just makes them slump on the middle, while the ends were more done. Reuben was pretty on point tho. I had the sweet potato fries - don't do it.
4. Never once was asked if food was ok or if we needed anything after taking first couple bites. I had to waive down another bartender for extra sauce bc our person didn't come back to us.
I will likely just order the food to go if I want it, without the fries. Place was very cold, service was very cold, food was pretty good.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Beer Selection
The people were pleasant, and the chicken wings and french fries were delicious.grown up drinks were on point ☝️
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fries
I have attended three parties in their back room, they do an excellent job both with catering and service. They even turned the music down when we asked. I feel the price was reasonable. A good choice for group events.
Atmosphere: 4
Food: 5
Service: 5
Definitely not what a Cuban panini should be but it was still good.
Definitely go there again
Atmosphere: 5
Food: 3
Service: 5
Bartender personality is like Wednesday from Adam's family menu was gross nope not getting food from someplace that can't even clean a menu made of plastic or have a fun happy personality. We all hate our jobs but really pick another if ur really that unhappy!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Fries, Beer Selection
Service and wings were great! Immediately seated and given adequate time to order. Super clean and friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beer Selection
Went out last night and the bartenders were absolutely amazing, I never had to ask for a refill. I believe their names were Nicole and ellie, has to be some of the best service iv had in all of rochester
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Beer Selection
The barmaid was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Beer Selection
This is a great place to get food and drinks. The service is great. The bartenders are amazing in particular Elllie and Nichole..
Ellie always make sure that the costumers receive the best professional service . She is very attentive providing us with fast and to top it off she makes absolutely delicious drinks.. Thank you Ellie and Nichole “The dream Team”
Atmosphere: 5
Food: 5
Service: 5
Ellie is the best! Great vibes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been coming here recently and love the atmosphere. Today was busy at the bar but both bartenders did absolutely amazing and were very attentive to the customers. A older man that was wearing a crossbody bag, kept being very rude to these bartenders. Smacking his glass on the counter and consistently sticking his hand out in these girls faces. They have been busting their asses like they have been every other time I have come in. This man has been nothing but impatient and incredibly rude to these young ladies but yet they continue to achieve his high standards and give him excellent service. Overall the staff was very friendly and welcoming, will definitely come back.
Atmosphere: 5
Food: 4
Service: 5
Two bartenders..No hello when I waljed in.. 7 patrons.. no eyes on anyone.. no service offered.. when we ask for a tender - no response. Then, we yell for a bartender.. no response.. then we say hey , can we get service? .. for a second drink for me.. no. Asked to leave because we seem belligerent. Hello? We are loud because it is the only way to get the two bartenders to look up and get up and look at us. . Another patron agreed on the bad service.. These girls are not trained nor are offering service.
Attempted to eat here before catching a movie at Tinseltown. Bar was pretty full, and there were people seated at maybe two tables. No one came to seat us, and the bartenders were too busy talking instead of waiting on patrons. Every time we've come here, the service has gotten worse. Too bad because they used to be good.
Service: 1
Just sat at the bar. No food. Tons of draft beer options ++
Atmosphere: 4
Service: 5
Came into the establishment for lunch and sat at the bar and was almost instantly greeted by the ladies behind the bar, asking if I needed a drink and menu. They were extremely nice and had top notch service. If you go in ask for Nicole and ellie they are the best. It's definitely a nice change from alot of the bars and grills around.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Boneless Wings, Fries, Fish and Chips
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