Madeline's Catering
565 Blossom Rd # L, Rochester
(585) 288-3020
Recent Reviews
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We spent a year planning our dream wedding, and while written communications with Madeline could be frustrating (she doesn’t read or respond to emails in a thorough manner), we did find her to be flexible and accommodating, and the food we tasted when sampling the menu was excellent. However, we were surprised and heartbroken at how badly our plans were executed on the day of the wedding. Despite our contract stating that it was to be an open bar, we were horrified to discover that the bartender from Madeline's Catering had switched our open bar to a cash bar, and several of our guests were charged money for their drinks before the event coordinator told her it was supposed to be an open bar all night long. We later discovered that a number of our guests never even went to the bar because the rumor had spread that it was a cash bar! Our overpriced filet mignon was served with the wrong topping, but otherwise the food was good. However, we are still mortified that our guests ever thought we expected them to open their wallets at our wedding! (We did get Madeline's to refund their money.) We were also very disappointed that there was only one person pouring drinks during the busy cocktail hour, especially since our contract required a second person to be pouring drinks during this time. We had asked to pay for a second bartender for that time, but Madeline just wanted to assign a server to help out — and then that didn’t even happen. A word of advice to anyone thinking of hiring Madeline’s Catering: insist on speaking with the staff who will be working the event to review the details of the catering contract; do not rely on Madeline to do that, as we found her to not be a good communicator, and she did not put in the necessary time to supervise new staff. One last note: aside from the bartender, we did find the servers—especially the lead server, Anne — to be very dedicated to making our wedding reception everything we hoped for. Anne was especially kind and thoughtful.
Madeline’s catering provided the best staffing, food and presentation for my event. Thank you to Scott & Madeline for meeting & exceeding all my expectations. The guests were thrilled and full of compliments for the appetizers, the chicken French, the beef, the green beans, even the rolls. The desserts : especially the ice cream sundae bar were a big hit!! Mickey at the bar was did a great job. Thanks for the beautiful set up, including the colorful napkins, & centerpieces. Three cheers to Scott and Madeline’s Catering!!
Madeline's catered our wedding buffet-style earlier this month. We could not have higher praise for the quality of food, the customer service we received, and the overall ease of the entire process. Our server, Anne, went out of her way to make our special day perfect with her attention to the buffet, and our bartender, Kim, who went above and beyond in terms of her service for our guests. We could not recommend Madeline's enough to anyone looking to cater their wedding or special event.
Extremely quick to respond to questions and inquiries. On time (early) to the event and very friendly. Of course, the food was incredible as well!
We had Madeline’s cater a buffet style wedding reception. The food was incredible! Madeline worked with us to have a custom menu that could accommodate a wide range of dietary needs, and they were amazing about allergies. The highlight was the assorted pastries and desserts. As a pastry snob, I had no complaints. The day of staff was great and went above and beyond for us, making sure that we had time space to eat.
Madeline's did the catering for my son's High School Graduation party this weekend and the food was amazing! They were recommended by a friend, and I was nervous because I've never tried them before, but I'm so glad I did! They were accommodating, responsive, timely and very professional right down to the gentleman who dropped off the food. I will be using them again and recommending them to everyone.
Madeline was such a great find!! On very short notice, she helped me plan for an afternoon party, made DELICIOUS finger foods and desserts, and sent a server who provided excellent service. I will definitely go to her in the future!
Madeline's Catering was awesome! The staff was professional and warm and the wedding brunch was attractively displayed and delicious! I loved the Creme Brulee French Toast and candied bacon, as did our guest! My favorite treat was the homemade cannolis! I appreciated Madeline's working with us to make sure there were dairy and gluten free options. One DF/GF guests commented that she had never attended an event where she had so many options. We highly recommend Madeline's Catering!
Great, friendly, and personable service!
I used Madeline's Catering for a recent event at my company, and they did an AMAZING job! The staff are so nice and professional, and of course they have DELICIOUS food (highly recommend the meatballs!!). Thank you so much to the amazing staff who made our event so wonderful, we will definitely use them in the future!
Restaurantji Recommends
We had Madeline’s cater our rehearsal dinner. Colin and Madeline are amazing! They think of every detail and are very responsive! The staff that worked the event was great, all very kind, accommodating and matched our energy! The food was amazing, we got lots of compliments! Overall a 10/10 experience, we are so glad we had Madeline’s do our catering!
Everything about the food and service for my daughter’s recent graduation party exceeded expectations. From delivery and set-up, to the quality of the dishes, we were thoroughly impressed. 10/10 recommend! Thank you for making our party amazing.
I've had food from Madeline's numerous times now (weddings, corporate events, and a private party) and each time the food was FANTASTIC. Their staff is super kind and always very thoughtful with their setup and teardown. We LOVED their vegan meatballs and all the other vegan options too! Would hire Madeline's again in a heartbeat, thank you!
Fantastic! On everything!
Booking, presentation, delicious!
The staff is beyond exceptional!
Portions were over the top perfect!
I can’t wait to book my next event!
Highly recommend picking Madeline’s for any event!
Madeline's was awesome, friendly responsive there food was wonderful must say everyone loved the French Toast Brulee. Jose the delivery gentleman very nice helped me set up and bring the food to the room on the second floor.
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