The fries are often fresh when i get them from here. They are often quick too.
Nevaeh Close
Pretty quick service, I visit this location quite often and have only had a few issues when they're busy which is completely normal
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Egg \u0026 Cheese Biscuit, Big Mac, Mccafé Caramel Iced Coffee, French Fries, Cheeseburger, Hamburger, Dr Pepper, Double Cheeseburger, Quarter Pounder Hamburger, Mcdouble, World Famous Fries, Happy Meal Toys, Mcflurry with M\u0026M's Candies
Kendall Scott
I placed a mobile order through the McDonald’s app, but when I arrived, the staff could not locate my order. After waiting, I was told the order had been given to someone else. Instead of offering a refund or replacement, the manager told me to sit in the parking lot and attempt to cancel it through the app, even though he already knew it wouldn’t work. I spent more than 40 minutes trying to fix the issue in 27-degree weather while the app repeatedly crashed when I attempted to report the problem. FYI don’t use the mobile app to contact a representative just go to the website.
I tried calling the general manager phone number that was listed and it was the number for the store location. That’s when I found out it was the same manager who told me to dispute the order on the app. I was told I could come back for a refund, but the manager who initially gave incorrect instructions changed his explanation multiple times about what happened to my order. The first cashier was open about the situation and said she gave my order away. The manager knew once they started making the order there was no way I could cancel. After making the phone call to the location the same manager apologized for giving my order away without verifying the four digit code. I asked what the process of getting a refund or remaking my order. The manager said he knew I wouldn’t be able to cancel my order on the app and that I was “fishy” and he said it was my fault for the issue. After reading through the reviews I see that I’m not the only one who was told it was the customers fault.
Mistakes happen, but customers should not be blamed for them or left without guidance. Better training and support for mobile order errors would make a significant difference for customer safety and satisfaction.
Atmosphere: 1
Food: 3
Service: 1
John Herring
Ordered a 20 piece nugget with a large fries, large sprite, and a 6 piece happy meal. Whoever took the order had to get someone to help, whatever they did made it so when I pulled up to pay they said my order wasn't in the system so they had to re do it right there. After all that again they forgot the regular milk from the happy meal. Not sure what the issue is at this place but I hope it gets resolved.
Atmosphere: 5
Food: 4
Service: 2
Cassie
Fresh and custom services was great
Atmosphere: 5
Food: 5
Service: 5
Jesse James
First time at this location food was warm fresh and fast thank you again, my only complaint is your order taker, sighing and acting like the job she's being paid to do is such a chore than maybe she shouldn't do it idk thank yall again though food and all the other staff were amazing and I of course killed her with more kindness than she obviously knew what to do with haha
Atmosphere: 3
Food: 5
Service: 4
joker black
It says I'm about to keep out of the reach of children but mind you when I went in there there was two children in there
Atmosphere: 1
Food: 1
Service: 1
Satti Ibrahim
Bottom tier location. If I can rate it 0 I would. If you want your time wasted just come to this location they got you 👍🏾
Atmosphere: 1
Food: 1
Service: 1
Mike P
Line takes so long, waited 25 minutes for 1 item.
Atmosphere: 2
Food: 3
Service: 1
Ahmed Rashed
The wait time was more than 30 minutes that was ridiculous this is the slowest fast food I ever got, never again and this wasn’t the first time
Waited 20 mins for food just for it to be cold. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Jade Jennifer
I go to this location a lot and the employees are wonderful and very sweet, but I'm really getting tired of getting barely half a large fry when they're $4+ a peice. This is the third time this has happened.
Atmosphere: 5
Food: 3
Service: 5
Deanna Milne-Azzolina
Dont recommend fries they were not hot or fresh
Atmosphere: 1
Food: 3
Service: 1
Kevin Martin
Local door dasher here, expect to wait 15-20 minutes over your pick up time for this location
The fries are often fresh when i get them from here. They are often quick too.
Pretty quick service, I visit this location quite often and have only had a few issues when they're busy which is completely normal
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bacon Egg \u0026 Cheese Biscuit, Big Mac, Mccafé Caramel Iced Coffee, French Fries, Cheeseburger, Hamburger, Dr Pepper, Double Cheeseburger, Quarter Pounder Hamburger, Mcdouble, World Famous Fries, Happy Meal Toys, Mcflurry with M\u0026M's Candies
I placed a mobile order through the McDonald’s app, but when I arrived, the staff could not locate my order. After waiting, I was told the order had been given to someone else. Instead of offering a refund or replacement, the manager told me to sit in the parking lot and attempt to cancel it through the app, even though he already knew it wouldn’t work. I spent more than 40 minutes trying to fix the issue in 27-degree weather while the app repeatedly crashed when I attempted to report the problem. FYI don’t use the mobile app to contact a representative just go to the website.
I tried calling the general manager phone number that was listed and it was the number for the store location. That’s when I found out it was the same manager who told me to dispute the order on the app. I was told I could come back for a refund, but the manager who initially gave incorrect instructions changed his explanation multiple times about what happened to my order. The first cashier was open about the situation and said she gave my order away. The manager knew once they started making the order there was no way I could cancel. After making the phone call to the location the same manager apologized for giving my order away without verifying the four digit code. I asked what the process of getting a refund or remaking my order. The manager said he knew I wouldn’t be able to cancel my order on the app and that I was “fishy” and he said it was my fault for the issue. After reading through the reviews I see that I’m not the only one who was told it was the customers fault.
Mistakes happen, but customers should not be blamed for them or left without guidance. Better training and support for mobile order errors would make a significant difference for customer safety and satisfaction.
Atmosphere: 1
Food: 3
Service: 1
Ordered a 20 piece nugget with a large fries, large sprite, and a 6 piece happy meal. Whoever took the order had to get someone to help, whatever they did made it so when I pulled up to pay they said my order wasn't in the system so they had to re do it right there. After all that again they forgot the regular milk from the happy meal. Not sure what the issue is at this place but I hope it gets resolved.
Atmosphere: 5
Food: 4
Service: 2
Fresh and custom services was great
Atmosphere: 5
Food: 5
Service: 5
First time at this location food was warm fresh and fast thank you again, my only complaint is your order taker, sighing and acting like the job she's being paid to do is such a chore than maybe she shouldn't do it idk thank yall again though food and all the other staff were amazing and I of course killed her with more kindness than she obviously knew what to do with haha
Atmosphere: 3
Food: 5
Service: 4
It says I'm about to keep out of the reach of children but mind you when I went in there there was two children in there
Atmosphere: 1
Food: 1
Service: 1
Bottom tier location. If I can rate it 0 I would. If you want your time wasted just come to this location they got you 👍🏾
Atmosphere: 1
Food: 1
Service: 1
Line takes so long, waited 25 minutes for 1 item.
Atmosphere: 2
Food: 3
Service: 1
The wait time was more than 30 minutes that was ridiculous this is the slowest fast food I ever got, never again and this wasn’t the first time
Restaurantji Recommends
Waited 20 mins for food just for it to be cold. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
I go to this location a lot and the employees are wonderful and very sweet, but I'm really getting tired of getting barely half a large fry when they're $4+ a peice. This is the third time this has happened.
Atmosphere: 5
Food: 3
Service: 5
Dont recommend fries they were not hot or fresh
Atmosphere: 1
Food: 3
Service: 1
Local door dasher here, expect to wait 15-20 minutes over your pick up time for this location
Service: 2
Great people they work hard.
Atmosphere: 5
Food: 5
Service: 5
Loading...