McDonald's
3280 Monroe Ave, Rochester
(585) 586-1867
Recent Reviews
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Very nice staff, fresh food and clean inside and out!
Atmosphere: 5
Food: 5
Service: 5
Did you know there’s a Bills Mafia Bundle at McDonald’s? We picked up a neat box which included 20 chicken nuggets, two cheeseburgers and two portions of fries. The fries were well-salted.
The spacious location is quite busy and our order took a while. We had to wait a while to even order. The interior had some junk on tables that were not well cleaned. Ordinary location for an ordinary meal.
Atmosphere: 3
Food: 3
Service: 3
Can’t when them all.
Atmosphere: 2
Food: 4
Service: 3
Store says it’s open 24 hours. It is not!
Atmosphere: 1
Food: 1
Service: 1
Porqueria never says in the maps when they close at night, not at departure time, and they already close without closing time, because they do not have a manager or supervisor in charge to do their job well, they go twice as far as I go at night 10 and say that it closes at 11 and is a lie.
Atmosphere: 5
Food: 1
Service: 1
Hot fresh delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble
I spent 4.63 on double cheeseburgers. 4 hours later i threw up for an entire night. When i told them i wanted a refund they pretty much told me i was lying and that id have to fill out a form stating what happened. All the other reviews show how dirty and nasty the place is and what is made in there.
Atmosphere: 1
Food: 1
Service: 1
0 stars. It's Wednesday, March 12th, 2025. As of today, I will never go back to this McDonald's. They consistently forget to give me my receipt in the drive-thru. Normally, I wouldn't care, except that this McDonald's consistently screws up our simple order. Even my young kids are convinced this place never gets our order right. "Plain cheeseburgers. Nothing on them but beef and cheese." That's not hard. "McNuggets with sweet and sour sauce." Not hard. Consistently screwed up. Even got a charred black cheeseburger one time. Supposedly, I have a free meal waiting for me there from the time I called and complained. Not interested. It takes them forever to get your order to you, only for it to be wrong. Then, I've got to park, unpack the kids, explain at the counter, and wait another 15 minutes for them to complete another attempt. They got it wrong TWICE in a row tonight. At first, I thought it was the weekend crew. But it doesn't matter when we go. Multiple evenings WASTED over the months. I spend more time getting fast food here then if I were to cook at home. No exaggeration. I'll drive all the way to the Winton / Townline one, or even Jefferson one, from now on. Shut this one down for all I care.
Addendum: a few months back, I tried switching my approach by actually dedicating the evening and going IN to eat. That went okay maybe two times before my young sons and I stumbled across somebody having a fit on the bathroom floor. At first I thought it was a diabetic seizure or the like. Turns out it was a drug overdose. SERIOUSLY?! My kids are scared of public bathrooms because of that now. Again, shut this one down.
Atmosphere: 1
Food: 1
Service: 1
Foodbwas good just a little cold
Atmosphere: 3
Food: 4
Service: 4
Took them 25 minutes and I still didn’t have my order, I asked for a refund cause my lunch brake was almost over and they refused to refund me cause my food came out as I was asking for a refund. Food was made horribly and was cold. Will not be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I will never go again inside after lunch. I was there and school let the kids out for lunch and the place was filled with kids under 17 swearing dropping n bombs young girls in inappropriate outfits and such kids kissing on each other and what not very disgusting that the employees care more about the kids money then doing what's right
Atmosphere: 1
Food: 3
Service: 3
The new people make mistakes
Wheelchair accessibility: There was not enough to
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Big Mac
I’m super disappointed because me and my friend arrived at McDonald’s at 10:50 pm and were already waiting in line for five minutes even though there was just one car in front of us at the audio ordering screen. When they moved up, we got to the audio screen and nobody said a word to us, so 3 minutes later we said excuse me to the worker and he said “sorry I’ll be right with you” Then we proceeded to wait another 15 minutes until it closed down and shut down all the restaurant lights without anyone telling us that it was closing.
used to go here as a kid and had such a good time having fun and making friends at the playplace (this was a playplace before executives sucked out all of the fun) and also enjoyed the food
i really dont like how they removed the playplace part in order to make room for more soulless, ugly interior and it hurts that kids wont be able to experience what i and many other have
might just be nostalgia but man do i miss those days
Atmosphere: 3
Food: 4
Service: 4
McDonald’s shouldn’t exist.
Atmosphere: 1
Food: 1
Service: 1
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