McDonald's
3303 Chili Ave, Rochester
(585) 889-3150
Recent Reviews
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Consistently good service
Atmosphere: 5
Food: 5
Service: 5
It's Macdonalds..... but this is one of the better more accurate with the orders ones around
Atmosphere: 4
Food: 4
Service: 5
It's okay the food isn't always warm when you get it I wish the fries were more warm and the burgers and chicken weren't meh and had more hotness to it instead of being mid cold but it's fast and easy
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Fries, Apple, Crispy Chicken Sandwich, Mcchicken, Chicken Sandwich, Double Quarter Pounder with Cheese, Double Cheeseburger, Cheeseburger, French Fries, Quarter Pounder with Cheese, Big Mac
Horrendous! Slow horrible service, orders are ALWAYS wrong. And they do nothing to fix it. Time to change the leadership in that store. They don’t care about their customers because no matter how many times you tell them about the issues, they do nothing.
Atmosphere: 1
Food: 1
Service: 1
Always order the quarter pounder and have had several now from this location that were dark pink but finally posting after getting one that's completely raw. Love McDonalds but between the wait times (5 minutes at speaker with no cars in front of us), frequently missing sauces (I'm ok with having to pay, but if I pay it better be in the bag!!), and the undercooked burgers, we won't be back to this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Big Mac meal, medium size. However, while the fries came in a medium container the amount felt more like a small. The burger was great - a good amount of sauce, lettuce, etc. But the fries are part of that meal, and it didn't seem to get the same amount of attention.
Food: 3
Service: 3
Recommended dishes: Big Mac
Stopped twice in one week with the kids. First time no one acknowledged us waiting at the register for almost 10min and we left. We decided to give it a second chance today, the self checkout/kiosks were all out of order, the floor was littered with trash, tables filthy, no ketchup dispenser or packets and spilled soda all over the counters. I’ve lived in this area for over 30 years and although service everywhere has been trending downward, I will not be returning. Having worked in fast food as a teen this would not have been acceptable, nor is it now.
Is the original owner?What's the arrive today he would be shame. How is this a double cheeseburger with the extra pickles. Barely no catch up, there's no mustard at all.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fries, Cheeseburger
Waited 30 minutes for food that was paid for on the app horrible customer service rude and a dirty store employees were all just messing around fire them all and start over. I’ll be contacting corporate. This is the worst location I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Always good
Restaurantji Recommends
My lord
Food: 1
Service: 1
Was in line for 20 minutes. Service is terrible. The food was not that good.
Atmosphere: 1
Food: 3
Service: 1
As long as one specific manager isn't working everything is always tip top and fast. If she's working... maybe coincidently the wait is always 900000 years. Love Mc D!
Atmosphere: 5
Food: 5
Service: 5
The drive thru lady was very nice! Different than most! The breakfast was hot and good!
Atmosphere: 5
Food: 5
Service: 5
A bit on the slow side for a McDonald's but food is good and service is up to par. It's a good McDonald's.
Atmosphere: 4
Food: 5
Service: 4
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