McDonald's

820 Culver Rd, Rochester
(585) 288-1182

Recent Reviews

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Julia Kellogg

Waited in line for 10 minutes and then they took the order of the person next to me who got there 5 minutes after me. Terrible experience and terribly disappointed. McDonalds, you need to DO

Atmosphere: 1

Food: 1

Service: 1

Ariba Azhar

Waited 30 minutes for food with no crowd inside. When I brought it up, the staff just offered a refund instead of fixing the issue. Terrible service.

Service: 1

ChasingDreamzAutoClub ‘

Waited over 7 mins and not one time did someone come to the counter to serve me definitely won't come back here anymore

Atmosphere: 1

Service: 1

Alek Michelson

Seems like the employees went home early and let the drive through get gridlocked. How can I get a refund????

Atmosphere: 1

Food: 1

Service: 1

Nyla Allen

They always saying they don’t have something and closing the store early. Came at 11:30 for a shamrock shake because I’m pregnant af and was craving one only for them to say if it’s not a DoorDash or food delivery pick up they’re not taking anymore orders…

Wandaivet FerMercado

Love fries

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Fries, Cheeseburger

Pat Mully

Took my money. Didn’t give me my food.,

Ms.jackson Ms.jackson

This location should be shut down immediately. parking lot is always empty because everyone knows not to go there there severely understaffed they constantly cut off DoorDash they open late they close early they open and close the store all times a day. Just shameful

Atmosphere: 1

Food: 1

Service: 1

Jasmine Boyd

The young females working there are rude and messy gave me attitude because they forgot items from my order then my fries were cold won't be coming back here

Atmosphere: 1

Food: 1

Service: 1

Lillian S.

Could smell weed from the kitchen + took 40 minutes for a basic order. This is a regular thing at this golden arches

Atmosphere: 1

Food: 3

Service: 1

NE S

What is a good number to call? Keeps going to a voicemail Stephen … I left a message. I need to be refunded, morning cashier at drive thru on January 28th at around 9am double charged me! I realized right away and se cond window staff reassured me I was charged once and it was only pending. WRONG!!! I was charged twice! Who can I talk to, to have this resolved! And I didn’t get my receipt

Atmosphere: 5

Food: 5

Service: 2

Sunflower (Lei-Lei)

Disrespectful and rude employees

Service: 1

Jonathan Cruz

This people here 🙄 where can I start worse customer service worse food they never had they icecream machine working not even the slushy one Bad Bad Bad place

Atmosphere: 1

Food: 1

Service: 1

David S

Looking past the slow service at this one, what happened here?

Atmosphere: 1

Food: 1

Service: 1

C S

The service has definitely gotten better the last 2 times I’ve been there. My only complaint is they aren’t open during the hours posted (i.e.; store was totally dark and closed down at 10:30pm when drive thru is posted as being open until 1:00am)

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