McDonald's

657 East Ridge Road, Rochester
(585) 342-3940

Recent Reviews

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Thomas Gill

Long wait in drive thru. Window person not very courteous.

Atmosphere: 3

Food: 3

Service: 1

Jill H

Consistently the slowest drive thru of any McDonald’s anywhere. No matter what time of day or night. You can be the only person in line and it will take 5 minutes for someone to come to the speaker and take your mobile order #.

Atmosphere: 4

Food: 5

Service: 2

Cadella Pessoa

Don’t COME HERE AT ALL THEY HAD ME WAITING over 30 minutes just to give me the wrong order today 12/01 at 9:30 am the rican lady with the glasses and short hair tried to give me attitude when I told her this wrong talking about that’s what I told her …..how when the reciept clearly states what I paid for and I cant even eat eggs!!! I asked for my money back she very old working for McDonald’s and I can see why

Kristie Randall

The crew and manager need a hospitality class asap

Atmosphere: 3

Food: 1

Service: 1

Bash

Don't come to this mcdonalds after hours unless u want to be told its closed and only taking delivery orders... made no sense I went back and forth with them asking them how does that make sense and that ive never heard of that in my many years on this earth. Went to Burger King next door and the food wasn't the best but at least they were nice and took my order.

Service: 1

Yansetg Sin

Terrible, in every way, especially the service. My family and I went for the first time, and the experience was the worst. The service was awful, as were the orders we placed. I never received three of the items, only the fries. When I went to complain, the guy who served us gave me a random hamburger. I won't say more because the bad experience I had is quite long. I don't recommend any of my friends go to that McDonald's; it's the worst I've ever been to. It's useless. Malísimo es el peor McDonald’s que he conocido.no sirve en nada,y bien sucio el salón y las mesas,asco de lugar.

Atmosphere: 1

Food: 1

Service: 1

Marcus Webster

Employees who live miserable lives project their anger and frustration onto customer’s which results in terrible customer service. I was lied to and disrespected by a lazy employee who decided to lie about the restaurant being open and completely sit in my face and tell me they’re not making anything. I can’t believe these people are paid to lie and steal time. Please save yourself some time and money..
Never ever eat here.

Atmosphere: 1

Food: 1

Service: 1

Nick Pata

Terrible service. Won’t answer you when you speak to them. Waited 17min for a McGriddle…..

Atmosphere: 2

Food: 2

Service: 1

Eva Laureano

The drive thru guy was ridiculous and yelling for not reason. The food was good.

Atmosphere: 1

Food: 5

Service: 1

Ярик Прилуцкий

Ordered Large big mack meal and asked to put ketchup on the side for fries. They gave me regular meal instead of large and forgot the side, but fries came with a hairy surprise inside. They could have put napkins or straw inside instead of their DNA samples. Wasted money...

Atmosphere: 1

Food: 1

Service: 1

Elias Khanjar

Very disrespectful people, not taking care of cleaning. Oh my gooooooood. I will never come back here.

Atmosphere: 1

Food: 1

Service: 1

XxRel's Gamingxx (BestGunReturn)

Well line was crazy not that it was that busy but they decided to let one line go not the other then I see this guy looks like he eating pretty good( first pic below ).... Well another MacDonald that hit blow what I expecte to eat even at fast food oh an they didn't even give me the right cup for the sticker game so what are they keeping it for themselves .. sus...would expect that from New York at least they didn't peel it from my Fry's IDK fast food are not the same sad ,food a bust game a busst why did I come here...

Matt B

Only door dash orders at night put a sign up

Atmosphere: 1

Food: 1

Service: 1

Ty Morris

Trash customer service, I seen employees eating people fries out of there bags and everybody act like they hate there job

Atmosphere: 1

Food: 1

Service: 1

Felicia Morrison

I was in the line for 20 minutes then took my order then had to wait in line another 12 mins because of one customer they should have had her pull out the way until they figured it out

Service: 2

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