McDonald's
1450 Lyell Ave, Rochester
(585) 254-4840
Recent Reviews
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I ordered double quarter pounder with cheese but inside was only 1
Atmosphere: 1
Food: 1
Service: 1
Completely horrible costumer Service they see you standing there and don’t even come to ask you your order completely unprofessional. Was standing there for 10 mins as they look at me like I was stupid. Then lied and said a machine was down lazy.
Service: 1
It's Cool 😎
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, Hotcakes, Hamburger, Cheeseburger, Egg Mcmuffin, Sausage, Filet-O-Fish and Jim Beam
I arrived at the store and was waiting 10 minutes for them to take my order. If I don't say no, they will take my order. They won't take it. The bathroom is not available, the dirty soda area.
Atmosphere: 1
Food: 3
Make sure you order is right before leaving the first intercom and you will get what you pay for.
Like all "mcdonalds" the ice cream machine is down sometimes. It usually works during the day. But the later at night it is, the higher probability, it will be down.
Wheelchair accessibility: The entryway is flat.
Atmosphere: 5
Food: 5
Service: 5
If I could put zero stars I would, this place is filthy, ghetto, and they usually don’t have food on the menu. It’s in a terrible neighborhood, so I guess that doesn’t surprise me. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
I don't go inside these places. Seriously no one does. The fries were better then usual though. And atleast I didn't have to leave my car.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: French Fries
My receipt was wrong. Meal was wrong and when I called to get it fixed they wanted me to return w the food to fix it in bad weather. I said no n the MANAGER on duty.told me to bring receipt that says nothing in n didn't even take down name to fix issue. Horrible service! Place used to be best in area WHAT THE HECK HAPPENED?
Atmosphere: 5
Food: 5
Service: 1
They really put in potatoes full of fat and cold. The employees were arguing over the breaks, well a total disaster
Atmosphere: 1
Food: 3
Service: 2
Don't go to this location, after dark they claim they can't make food because they have to clean starting at 9pm. They move at a snails pace and have terrible attitudes. Cleanliness doesn't exist
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Door dashing from here... takes forever for food to come out. It's been 20 minutes. Cookies are still frozen. Employees just stand around talking. Ignoring other customers.
tbh the food tasted awful. hadn't been to McD in a while, but it seemed like the quality of food just tanked.
Atmosphere: 3
Food: 1
Service: 4
Average McDonald’s food, but I never had a person outshine before. A gentleman at the counter seen our struggle with the kiosk and immediately helped us. They did forget our drink but immediately fixed the issue without a second thought. Even gave my kid a slushie. Unfortunately I did get the man’s name but he was actively at the counter all night. Definitely needs a praise he went beyond what he needed to do.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
Service was slow and females bathroom was nasty
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Chicken Mcnuggets, Cheeseburger, Double Cheeseburger
Dining room was dirty. No ice in soda machine. No employee at counter. A customer should be greeted, even if they need to wait.
Atmosphere: 2
Food: 4
Service: 2
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