McDonald's
1965 Chili Ave, Gates
(585) 464-0730
Recent Reviews
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Disorganized and inefficient
Food: 4
Service: 1
Best McDonald's I have been to in a longgg time
Food: 4
This McDonald's is like a roller coaster. Up and down. Surprised to say, caught them on an upswing. Bet on the fact, if you drive through, it will be a long wait. Go inside and get it to go. At least when 9 people standing waiting sinks in. They wake up.
Hundred cars in lot, no issue. Previous visits, had to park car, wait and then go in. Likely tied to turnover issues. Keep trucking!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Cheeseburger, French Fries, Double Cheeseburger
Out of all the mcdonalds locations I have been to this has been the worst of them all the staff is extremely rude and unprofessional.
Atmosphere: 1
Food: 4
Service: 1
How are you 24hrs when the doors are locked and the drive through is off at 1am? Employees inside but not open?
Atmosphere: 1
Food: 1
Service: 1
Some McDonald's are better than others. This one is worse than most.
Hands down worst McDonalds around, and thats saying something. Always waiting on food for 10 plus minutes
Atmosphere: 1
Food: 1
Service: 1
Parking is easy, the line was long but they were quick and fast. The food was good and right!
Atmosphere: 4
Food: 4
Service: 4
I like it since the head of the place is there, everything is faster and easier because it used to be a mess. Thanks to him for being excellent
Atmosphere: 5
Food: 5
Service: 5
That’s it I’m done with this place!! The location has been horrible for a historically very long time. The people that they hire here are very unprofessional loud, obnoxious and rude at times. There’s times that you can literally Hear them arguing back-and-forth instead of taking care of customers who are waiting. Also it doesn’t matter what I order it can be the most simplest thing and they still managed somehow to get it wrong 98% of the time, Maybe once in a blue moon, I get a correct order and my food is actually fresh and not reheated. Clearly this isn’t an isolated issue the same exact things has been going on for years at this located why isn’t the owners doing anything about. I’m definitely no longer going to this location and will avoid any Location owned by this franchisee if I can help it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I stopped by this McDonald this afternoon and I wanted to give a shoutout to Zenay (not sure if I spelled it correctly). She went above and beyond to meeting my requests while she was busy making the fries and running to the back to look for what I was asking for, meanwhile one of her coworkers was being unfriendly towards my requests. Thank you Zenay for your amazing customer service!!!
Atmosphere: 3
Service: 5
Waiting for 1 coffee on drive thru with mobile order 26 min
This mcdonalds sucks! They screw up every order i try to get there. Why is it so hard to pay attention to the customization on the mobile app? Not once have i got the correct order first time
Atmosphere: 1
Service: 1
You guys are not open 24 hours !!!
Food took forever, arrived cold, and part of my order was wrong and had to be remade twice. Ultimately had to spend 19 minutes after paying to grt my food and was made late to work.
Atmosphere: 1
Food: 2
Service: 1
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