McDonald's

3001 S Winton Rd, Rochester
(585) 292-1942

Recent Reviews

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dorian crosby

Management faked like she was giving me a fresh breakfast sandwich by slight of hand she threw a old sandwich on prep table acted like it was just made

Atmosphere: 3

Food: 1

Service: 3

SJ FK

Waited 15 minutes for 2 clowns that admitted they didn’t know how to use the grill or cook any food. And the only 2 “employees” in the building. Skip this dumpster fire of a mcdonalds.

Atmosphere: 1

Food: 1

Service: 1

Liz Rivera

Employees seem not to want to work and food is not served well.

Atmosphere: 5

Food: 5

Service: 1

Marcie Dawson

Can't get simple orders right. How hard is it to make a hamburger

Atmosphere: 1

Food: 1

Service: 1

Sean Flesch

Sausage wraps used to be moist. They tend to be dry now. Everything else is ok.

Atmosphere: 4

Food: 3

Service: 5

Mike Sudz

Stale bun and cold burger, the lady who took my order waited until her personal conversation was done with an outgoing employee, roughly 45 seconds of me listening to them speak 3 feet from me. I get that it's McD's, but this was pretty poor all around.

Atmosphere: 3

Food: 3

Service: 3

Vadim Guy

Tried to go through Drive-Thru on Sunday at 10pm and they said they only do mobile orders and don’t do drive through orders. Then what’s the point of being open. Might as well close up and turn off the lights. Waste of time!

Service: 1

Gnanodayan Thiagaraja (UDHAI RI)

Guys please update closing time google shows 11pm but you guys are closed 10:30pm

Emma Kesel

This McDonald’s never gets the order right. Even simple drink orders are made wrong-such as ordering a coke but getting a Doctor Pepper(which has happened more than once). Ordering any size other than a small fry is pointless because you will get the same amount as a small in a medium or large container. Burgers are always cold and flattened like they were pushed down before wrapped. Management doesn’t care when you call, they just offer you a voucherr for the next time you come but you can tell that they don’t care about the complaint. It is a waste of time and money to go to this McDonald’s location when there is another one 10 minutes down the road.

Service: 1

D Robinson

Nikia the general manager and whatever other manager was on shift are extremely rude and lack customer service skills. Why is it that they cannot fulfill a simple request and when you ask they get super rude and in helpful, I feel as if this location should be closed or taken under better management- don’t go to this location unless you feel in the mood to argue !

Atmosphere: 1

Food: 1

Service: 1

Sikandar 001

The Night shift supervisor she is a lady, rude ash with every customer she talks in a tone which looks like they forcing her to work and she is ready to fight, food is always cold instructions are never followed

Atmosphere: 1

Food: 2

Service: 1

Farid Mohammadi

The Night shift Manager is way way rude
I was with my kids and the window for my car was down, she yells i asked here what u said, she yells again on me and said i dint yell on u, i backup to window for receiving my order, again she came to the window handover the drink to me she said pull to the pool wait for rest of ur order, i politely asked could u please put some ketchup she again behave very rude and said whatttt ??? I said ketchup please she said i heard, okay ! When u heard then why u asked again when u asked then why this way. I was really not expecting this from
Even she keeps me waited for almost 4 to 5 minutes and she serve other customer same items latterly send my orders, which was really bad coz my kids are still asking me why that lady yells on you …….
Please avoid this place the they really not take action to teach how to behave with customers than to serve them good quality food?

Service: 1

Alfredo Castillo

Just food. My grandkids likes happy meals!

Atmosphere: 3

Food: 4

Service: 3

Haley Gay

Employees are very rude at this location, young and not taught respect or work ethic

Atmosphere: 1

Food: 3

Service: 1

Sadie

People here are fine, but they never get my request for no butter whatsoever right. I'm Lactose Intolerant and get sick when I Ingest dairy. Please be careful if you have any food allergies and think twice about going here.

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