Mi Viejo San Juan Restaurant

My puerto rican wife says its authentic. Loved it as a gringo.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Stew with Yellow Rice and Beans

The pulpo salad was very salty and it looks like it came from the can. The pieces were so small, it was covered with more onions and peppers than actual seafood. The tostones were amazing but very disappointed ☹️

Atmosphere: 4

Food: 1

Service: 3

Food was so good great huge portions ladies were nice

Parking: Plenty of space

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice and Beans and Beef Stew

Mangu is dry the fritters are oily and VERY skimpy for their prices. Underwhelmed is an understatement.

Atmosphere: 3

Food: 2

Service: 3

Poor customer service!! I went in To order a plate with my wife and saw they had Pasteles and decided I wanted one with pork. I then asked the girl(who was very nice)serving us for this; as she was proceeding to serve what I asked for, another employee from a room out of customer sight proceeds to ask the girl what she was doing and very rudely says ‘you can’t do that. It has to be a meal because it counts as 2 meats’ so I proceed to say it is ok I’ll pay for them separate because I do not want rice. The employee then proceeds to say ‘No it doesn’t work that way. We can’t sell it to you separate’, and as she says this her tone and body language were dismissive and just nasty. I then tell the young lady serving us that I no longer want the items and that I would just pay for my wife’s food. As this is going on the other employee is just making nasty faces behind the counter and begins talking to another employee about the incident. So as we are about to leave I informed her I did not appreciate how she handled the situation and made me uncomfortable as a customer. She then proceeds to start trying a back and forth match to which I responded ‘I am not going to argue with you but the way you handled that situation was uncalled for. As this was going on no other employee spoke up to rectify the situation or just even apologize for the inconvenience and explain their policy. There food is wonderful but what is the point when your employees are not aware that a customer will have requests and there is a PROPER way to handle it when it goes against store policy. I do not appreciate being treated as a hassle or as if I’m not worthy of respect or even the other employee who was doing a good job. I hope that on the future your employees VALUE the customers because without us your restaurant would not be possible. SUPPLY AND DEMAND 101!!!!

The food is fantastic
I've been coming here for lunch for years

Atmosphere: 3

Food: 5

Service: 4

Tuesday, September 24, 2024 2024 I ordered three small meals and four an empanadas 8.50 a piece I come back an they charge me 11.50 for one small what the hell they switched prices everyday.

Atmosphere: 1

Food: 1

Service: 1

God bless the owner of that business who always feeds his homeless people. That is a beautiful gesture. Blessed are you always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mollejitas

They discriminated against me because I am a woman. I will never patronize at this business EVER AGAIN!!!

Atmosphere: 1

Service: 1

I like their food and the potato fillings but the meat and chicken pastries make them too salty and today I bought some pastries and the dough was half burnt and I couldn't enjoy them well, they were very hard ?

Hey First Time,, Very good, FOOD,, Service, Attention ?

Atmosphere: 5

Food: 5

Service: 5

All good ?

Atmosphere: 5

Food: 5

Service: 5

Great empanadas n Puerto Rican rice. All the other stuff...no idea!

Atmosphere: 4

Food: 5

Service: 4

Great people great food great people I would definitely recommend this to friends they have a clean space

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Stew with Yellow Rice and Beans, Rice Beans and Beef Combo

Every time I come here I eat like there is no tomorrow! I say to myself, "I'm just going to buy some empanadillas" and at the end I went out with three medium trays of food plus the empanadillas! ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tostones, Rice and Beans and Beef Stew, Aguacate, Mangu Y Carne Frita, Arroz Blanco Con Habichuelas Y Beef Steak, Mangu Escabeche Y Costillas, White Rice Beans Beef Stew, White Rice and Gizzard Rib Tips with Sweet Plantain, Pastelon and White Rice and Avocado Slice, White Rice and Beans with Chicken Gizzards, Small Beef Stew with Yellow Rice and Beans, Chicken Stew with Yellow Rice and Beans, Rice Beans and Beef Combo