Moe's Southwest Grill

The food was excellent, as always. I love the chips and that we can get our own salsas and have as much as we like. Re atmosphere - there were very few customers when I was there, so no comment there.

Vegetarian options: My Edgy Veggie bowl was excellent. I'm not a vegetarian, but feel that Moe's has lots of options for those that are.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Edgy Veggie Bowl

Terrible service and attitude sign says close at 9 and 10 but they always close at 7 and they make a mess of a simple taco with 4 things in it

Stay away from this Moe's location, its absolutely disgusting. The food was cold, over cooked, did not have rice or beans available, and the place was a complete mess on the inside.

Atmosphere: 1

Food: 1

Service: 2

This is hands down the best Moe’s I have ever been to. The staff is amazing. We walked in at 9pm on the dot and hadn’t realized that they were closed. Not only did they still serve us they also served the three to four customers that walked in behind us. They are dedicated and extremely kind. The general manger is one of the nicest people I have ever met and she is extremely helpful and kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stack

Love moes. But this location has gone way down hill. Go to Henrietta or really any other

Atmosphere: 2

Food: 2

Service: 1

Not the greatest experience….chips were stale, queso (paid extra) was overly thick and gloppy, soda machine was empty except for 3 non-sugar items and 2 of the 3 employees were on their phone…..I have had better experiences with Moe’s, a bit disappointed.

Waited over half hour to order food. There were only 2 staff on and for the first 15 min the young woman was in the back on her phone watching the line grow. The man behind the counter had both ear buds in his ears and was barely moving while making online orders. He did not acknowledge the fact that there were 10 people in line not tell us it might be a bit of a wait. Horrible customer service and super slow employees. Not the first time I had problems here and I only came again because it's been 2 years. I will be emailing corporate about how this store is not managed

Showed up before 8 and the gentleman behind the counter said that they weren't cooking any more vegetables as they were closing in about an hour. The cilantro picture shows how disgusting products were that they were using. As we ate all we could smell was cigarette smell coming from the kitchen. A female worker was walking around Facetiming someone while working. Very unprofessional and the food stunk! Sorry Moe's but this is the last straw. Done with this Chain!!

Atmosphere: 2

Food: 1

Service: 1

I never buy anything but a small taco for $4. The taco wrap is very small but they try to give you as much as you want on it. The taco comes with free chips ? There is a nasty troll there that doesn't like changing his dirty gloves.

Havent had Moe's in a while, so ordered takeout tonight and found a long black, straight hair in my bowl right as I opened the lid. Was stuck to the sour cream ?Lost my appetite after dry heaving, so I tried calling the store to get a refund or something, not driving all the way back there. Let it ring for 25 minutes before I gave up and went to the corporate website and contacted them.

Atmosphere: 2

Food: 1

Service: 2

This place is a dump, and the quality is worse. Smelled like cigarettes smoke in the back. Drinks didnt work. Chips were cold and stale. Chicken was nasty. What happened to this chain?

Atmosphere: 1

Food: 1

Service: 1

Showed up to pick up my online order and it wasn’t even ready at all. Waited about 5 minutes for someone to even come to the counter and address me. Then the girl rushed to make my food, dropped half of it on the grill then didn’t even properly grill my quesadilla. Cheese isn’t even melted and the whole things just looks sloppy. Cut it into 4 sloppy pieces as well

We haven't been here since the pandemic. Food just as good as before. We had Junior Homewreckers that were delicious, chips with salsa and drinks. Only thing that could be improved are the booths, a little tight and we care not oversized adults.

Atmosphere: 5

Food: 5

Service: 5

This location has never been as inviting as other locations but today was an all time low. Arrived 2 hours before closing and they were out of the grilled options and made it clear they would not be preparing anymore. Ordered a burrito and stack and both were so poorly wrapped that they immediately fell apart. When we went to eat them with forks, there was a sign saying they were out of forks. The salsa bar was closed and when we asked for salsa, the cup they gave us had stems of cilantro 1-5 inches long. The staff wasn’t very cheery but at least we were kept company by multiple flies for the entirety of our visit.

I usually love moes but when i went to this location recently but the employees were miserable and the food was old and dry. Salsas were dry and disgusting looking. The management at this specific location is hit or miss at best.