Mr. Thomas Diner LLC

121 Fulton Ave, Rochester
(585) 491-6591

Recent Reviews

melissa montagliano

I put an order in and it's been a half hour since it was supposed to be delivered. I called and the number was out of service. My boyfriend said this "restaurant" doesn't exist. We live in the neighborhood. He knows where the address is. It's a house.

Service: 1

earl alessandra

Never giving them business again. My Co worker and I ordered through grub hub are breakfast this morning. Apparently they deliver there own food so it doesn't even track through the app. It has been over 1.5 hrs and no food. I have called this "restaurant" 10 times trying to find my order and nobody will answer the phone. Clearly they lack the ability to manage there responsibilities to the consumer. I wish zero stars was possible. So I thank you for ruining are morning and failing to do the only job you have which is to serve food.

emerald wilcox

The food was good. I had a decent portion for the price and the prices are reasonable. Ordered on Uber eats

Jenny C.

Waited well over an hour for an omelet, and I live around the block... Then after about two hours it says it was delivered by the diners own driver. It WASNT. I was told to call the restaurant, I did, and a literal like 6 year old kid answered. Without me saying anything they said "that order was cancelled." I'm like uhh okay?? How about a refund?? And the little kid says "I don't know what refund is." I called like three more times, still that random child. Ended up filing a police report, because they did take the money from my bank. Police told me to have my bank cancel the charge. The restaurant waaay after all this, about 3 WHOLE HOURS LATER, decided to call me. Was it an actual adult this time? Don't know, didn't care to answer. Not gonna deal with these people. Ever. There really should be an option for zero stars on here.

Karen S

Hash browns tasted like they were fried an old grease and they were soaking with grease. The eggs were terrible I know that's an even real butter on the toast

Riot Hawkins

Great food

0_0

Really good food, eggs well seasoned. Good fluffy pancakes, and good hashbrowns. Honestly best diner in Roc. Only complaint is when ordering through grubhub (order being suddenly canceled and I'm sad cause I want the good food).

M D

The pictures made it look amazing but my waffle and my friend’s pancakes tasted like whoever made the batter misread the recipe

Brook V

Omg Everything was perfect for a late night snack..Im Ordering Again In The Morning

Michael R. Zupcak

The pictures made it look amazing but my waffle and my friend’s pancakes tasted like whoever made the batter misread the recipe

Deja Cotton

Food wasnt that good thick dry pancakes that syrup couldnt even help. Ordered the "super breakfast" for my mother and I both was suppose to come with hash browns neither did. Also the eggs that came with it was mighty bland. Ordered through uber eats and it was late very disappointed want a refund but doubt that will happen.This is the first time you guys have contacted me. There for you never notified me about the hash browns and you did not give me a refund on them either. Another thing to mention that nowhere on the menu provided by ubereats did it say the pancakes were very fluffy. Ive also had fluffy pancakes in my life and never ever have I had to fight to chew and eat them like I had to do at this diner.Lastly I thank you for the 5 dollars off but I wont be using it because the food wasnt good and you guys are either confused or lying about basic things I can clearly see from my bank statement that no "refunded" money has been returned back to me. You also have a nice day!

Meta Moore

If I could give no stars I would, I made a late night order through uber eats. It took my order a good 2 hours to even arrive. When it finally arrived I was missing 2 meals and my drinks and the other food looks like they just took whatever food they had left in the kitchen and just threw it in there. I did receive a refund for the missing food even though I should receive a whole refund.IN RESPONSE TO THE OWNERS REPLY THE DRIVER WASN'T THE ISSUE THE ISSUE WAS YA PEOPLE JUST PUTTING WHATEVER FOOD THEY HAD LEFT IN MY PLATES INSTEAD OF ACTUALLY MAKING FOOD

Brooklyn Jones

Omg Everything was perfect for a late night snack..Im Ordering Again In The Morning

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