Outback Steakhouse

1954 W Ridge Rd, Rochester
(585) 453-0640

Recent Reviews

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Ryan Rawden

Came in the other night for food and drinks. Food was great and the drinks were tasty! Gingerbread drink was yum

Atmosphere: 5

Food: 5

Service: 5

JJ

November 22 update:
The biggest improvement was the hostess wasn't holding the front door open continuously. This resulted in a warmer dining room! The steaks and other foods we ordered were great. Sweet potatoes are awsome. Service was great. Their Outback Ale is very good. Recommened! Just keep the front door closed.

November 16, 2025
I just lowered my rating. A response from the owner was posted saying we had an exceptional experience at the Outback. I guess they really didn't read my review below. Close your front door to keep the cold out and your customers warm. A response would be appreciated.

November 14, 2025 5:55 pm
The sirloin steaks, sweet potatoes, salads and cheesecake were great. Steaks were cooked perfectly to medium and medium rare. Erin our server was outstanding! Bar drinks were very good. The one negative was that a hostess stood in the double door entry into the restaurant and held one inner door open constantly, rather than opening it for customers as the came and went. This resulted in cold air coming/drafting into the dining room. We were cold and so were many other customers. It was like dining outdoors. Most customers were wearing their coats at their tables. Management should take notice of this. This procedure needs to change. Why do we want to be uncomfortably cold when going out to dinner? This reduced my rating from 5 to 4 stars... although I considered giving them a 3. I wonder how much this raises their heating bill?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Outback Center-Cut Sirloin, Salads, Brisbane Caesar Salad, House Salad

MrMrs “Noneyabizness” Kro.

Place is freezing 🥶 cold inside year round.
Must be HVAC system. Keeps food cold and customers moving in and out fast

Atmosphere: 3

Food: 3

Service: 4

Frank Longo

The food was very good, and the service was great! 👍

Atmosphere: 4

Food: 4

Service: 4

John Miner

Food was cold, restaurant was cold! Never had the same waitress twice! Never Again!!

Atmosphere: 1

Food: 1

Service: 1

Susan Fregoe

My husband ordered the deluxe prime rib it came with no seasoning or horseradish sauce they took it and re cooked same piece of meat so now it’s well done not medium rare. Not enough staff and no cleaning of table with bread we had to put things on the floor The table was crooked and we had to put coasters on it. Had to ask for refills twice.. it was not a good experience

Angel Torres

Wait long time and my steak was cold take it back and came the same way ever come back again here

Atmosphere: 1

Food: 1

Service: 1

Lynda DeFrank

Service was great!!

Vegetarian options: Yes

Kid-friendliness: Yes

Wheelchair accessibility: Not sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bloomin' Onion, Steak and Lobster

Creig Shockley

The restaurant was freezing cold inside. The food did not have a good flavor. The butter was gritty and had a spoiled taste. The server barely came around. Will not go back to this location.

Atmosphere: 3

Food: 1

Service: 1

Anne Burgess

My dinner came with two sides. The carrots and squash were not cooked and I never got my backed potato. I ordered grilled chicken and steak. The chicken was cold and the steak was tough. My grandson ordered the same as me and was brought a completely different dinner. Waitress came back to the table when we were almost done . Told her about everything but she said she would tell the kitchen. No offering of anything.

Atmosphere: 5

Food: 2

Service: 3

Chara Potter

I got the Alice Springs chicken it was delicious. I feel the prices are high, but the food quality is amazing so can't be mad about that . At least it's money well spent. I hesitate to give it 5 stars because the last two times I have been there the service was iffy, where servers either forgot to come back to us, or said they were going to bring something and didn't. Overall it's a good place to go, maybe just as a date and not with like 4 or more people.

Atmosphere: 4

Food: 5

Service: 3

Adam Burns

Called ahead for seemingly no reason. We get in the door check in and wait for 20 mins as 4 parties get sat as they walk in or with in 5 mins of getting in the door and checking in. Call ahead why?? For what. Then I asked the girl at the desk if we got skipped and she told me we would be seated next to my disbelief 3 more parties get sat down. As a part of two to watch multiple parties of 2 get sat as you wait 20 min for a table you called for is sad love this places food but will never go back and wait to be ignored

Atmosphere: 1

Food: 5

Service: 1

Danny Gonzalez

service was a bit delayed in most parts of the process but outside of that was enjoyable

Atmosphere: 5

Food: 4

Service: 3

Ms. Hollywood Wilson

I'm very disappointed VERY! I went there this evening for a ribeye steak well season. And well done I order a side of mixed vegetables and aside of broccoli. This is the second time I have ordered ribeye steak and it was nothing but fat And pink in the inside..😡
The carrots in the mixed vegetables were not done and I only had 3 pieces of broccoli. And the
Bread was hard as a rock. There will not be a third! Longhorn was across the street, but I said. Let me give them another chance on my ribeye And sadly to say I was more disappointed this time. Than the first. NEVER AGIN! This is unacceptable.
On every level! Not to add my blueberry lavender. Lemomaid had more ice than anything. I'm just DONE with outback!.

Food: 1

M Maurice

I like prime rid. Their prime rib is excellent. Prices are continuing to rise though. Revised 2018, Dec. prices are steady. New staff. Very friendly. The prime rib was excellent. Came piping hot. EYE raised my rating from 4 back to 5 stars based on this visit.
Down to 4 stars based on my last visit. Covid season is reason that it’s not lowered to 3 stars. We got two of the worst looking potatoes ever with this last order. But every thing else was excellent. Order was to go. Fast service

Jan 2025. Still excellent. Call ahead is recommended but you’ll still have to wait during busy periods. It’s not a reservation. What’s that all about. Other than that, no real issues.

Atmosphere: 5

Food: 5

Service: 4

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