Plum Garden Japanese Restaurant

The food was amazing. The chef was phenomenal. He did forget my steak so I had to wait a few minutes longer than everyone else but over all it was a great experience.

Atmosphere: 5

Food: 5

Service: 5

Used to enjoy this place. It is absolutely NOT the same. The place was dirty, food cost was definitely not commensurate with the quality. $40 for a basic bento box. Chicken was old and clearly reheated numerous times. The server tried, but management appeared miserable and we felt like a number. The food honestly was absolutely horrible! Never again.

Atmosphere: 1

Food: 1

Service: 3

Always great service and great food.

Atmosphere: 5

Food: 5

Service: 5

Worst Hibachi experience I have ever had.

Atmosphere: 3

Food: 2

Service: 1

Delicious food, fantastic food preparation show, excellent service, aswell as decently priced for everything combined!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mixed Vegetables Fried Rice, Fried Rice

We arrived for a 7pm reservation and our family of four wasn’t seated until 7:50. There’s just no way to have a good experience after that. The food was fine but our chef was visibly stressed and clearly in a hurry. There’s simply no reason to give your money to a restaurant that has no consideration for their customers and we won’t be going back.

Atmosphere: 3

Food: 4

Service: 1

Great food

Atmosphere: 5

Food: 5

Service: 5

It was ok. I've had better hibachi with twice the food at a cheaper price. Won't be dining there again.

Atmosphere: 3

Food: 2

Service: 3

Great place for hibachi! Food is delish. Rice was tastiest that I've had at any hibachi place. Chef was fun!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Mixed Vegetables Fried Rice

Great selection.

Food: 5

Best hibachi around!

Atmosphere: 5

Food: 5

Service: 5

The food is great and the location is nice, but don't get takeout from them: they forgot my miso soup and rice (which came with my meal), and put avocado in a dish they said didn't have it (my mom is allergic). For $61, I would hope for more consistency.

Make sure you can send your meal back when getting food from here. Otherwise, this is the best Japanese restaurant in Rochester after Shiki's decline.

Atmosphere: 5

Food: 5

Service: 3

Hibachi rice came with hibachi bugs

Atmosphere: 5

Food: 1

Service: 5

Ordered online half soup spilled in bag the beef tataki was way over cooked and chewy not sure of all else haven't tried don't want to even though spent a good amount of money thanks but no thanks

We never received a warm welcome at all. Doors were locked we could not get in which made us late once they unlocked the door Hostess did not communicate at all as to when we would be seated. When we thought they called us after watching several groups get seated after us, we asked and they said no with no other explanation but giggles between them. At that point 30 mins of waiting we felt humiliated so i called Sakura another Japanese restaurant not far and they had a table available. We were served with wonderful food and service from beginning to end. What look like a terrible early fathers day dinner on saturday evening became a great experience because we left Plum Garden. My daughter who was treating my husband out for fathers day was glad sakura saved the night.

Atmosphere: 1

Service: 1