Popeyes Louisiana Kitchen

3070 W Henrietta Rd, Rochester
(585) 272-0278

Recent Reviews

Adrian Boeheim

Crew here needs

Service: 1

Avi Franklin

Ordered from them thru Uber eats, got something completely different from them and didn't get the free fish sandwich for orders over $15

Han Wong

The attitude of this restaurant is something I never seen before. They missed half of my items that I paid for and had the audacity to deliver the rest half, and believe me this is not the first time. When I forgave their mistake they just take it as a permission to be more disrespectful.

Atmosphere: 1

Food: 1

Service: 1

James Hilton

I ordered a spicy chicken sandwich with cheese, an 8 piece nugget with a Cajun fry and a small Dr Pepper. I got a regular chicken sandwich which had been sitting under a heating lamp for hours, chicken tenders that were RAW, Mac and cheese and a coke. I am so disappointed in this stores quality and flavor. Never coming back here again!

Atmosphere: 1

Food: 1

Service: 1

Jim Van Dick

One of the best chicken sandwiches I have had!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Classic Chicken Sandwich, Mashed Potatoes

Toni Davis

Never have any food always out of something it never fails someone new needs to run this place it’s

Atmosphere: 1

Service: 1

Recommended dishes: Wings

Joe

Not bad at all, Food is good here!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mashed Potatoes, Wings

Lee Drake

Want excellent fried chicken from a chain that doesn't also discriminate?

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hot Chicken, Coleslaw, Red Beans and Rice

Tanya Turnbull

It’s as expected, I do love spicy chicken ❤️Kid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coleslaw, Red Beans and Rice, Spicy Chicken Sandwich

gabriel morales

This review is based on lunch rush hour. I tried dine in. The line was almost out the door with only one cashier. Decided to do drive thru instead. Slightly quicker, however, the parking lot definitely needs work. Water poddles and pot holes. Food was salty and over cooked. I asked for mash potatoes and got gravy mash soup instead. DEFINITELY could tell staff were stressed trying to move the line but at the cost of quality.

Atmosphere: 2

Food: 2

Service: 2

Nicole Ridgeway

No lids available, food order was wrong. Chicken wings were dried out, hard and tasted funny. Chicken tenders were dried out and hard. Table we sat at was wobbly our drink spilled via no lid for the cups.

Atmosphere: 1

Food: 1

Service: 1

Brian Carter

I am absolutely convinced that my 5yr old toddler could run that business better, every time I go there I get attitude and are always out of most of the food/condiments! The owner should be ashamed to call this a working business! Love Popeyes food but always hate the experience!

Atmosphere: 1

Food: 1

Service: 1

Anna Dibari

The food was good but the attitude from the staff was horrible.I was just there to get food and was being polite when ordering, don't need the attitude! Felt like I was such a bother to her.

Atmosphere: 1

Food: 5

Service: 1

Heather Robinson

Drinks either not working or watered down only half of food on menu available and cold and old. Very unhappy and will not go again.

Atmosphere: 1

Food: 1

Service: 2

Sam Archambeau

Drink machines had no soda, didn't receive my full order and chicken was

Atmosphere: 1

Food: 1

Service: 1

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