Pure Imagination Café

2997 Buffalo Rd, Rochester
(585) 247-0555

Recent Reviews

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Juli Buttaccio

Just discovered this gem in Rochester and instantly jumped to one of my top places to visit! The shaken espresso was DELICIOUS! I’m excited to try other coffees. The breakfast sandwich was yummy, plan to try a panini or wrap next time. All staff members were extremely kind and calm under pressure- a line formed multiple times and they all worked together which was nice to see! There is a kids corner with TONS of toys! My 4 year old enjoyed playing for hours. It was great to discover a place where adults can enjoy themselves just as much as their kids can. There are lots of seating options, and it’s spacious so you’re not on top of other guests. A very welcoming environment. Bathrooms were very clean as well. I wish they had two computers running to take orders, I think that would help with the speed of service, especially if you’re just popping in to grab a coffee on the go. The signage/wording of service times was a little confusing (breakfast availability/lunch availability/etc.) The menu says breakfast is until 10:30am but then was told that’s just for the egg bites by an employee so it was just a hair confusing. Nonetheless this is a must go spot!! As a coffee lover I’m so happy to find a local spot to support! As a mom, I’m over the moon to find a spot where my child is welcome and I can meet up with friends and bring him along!

Lisa M

Just found this coffee shop a week ago after being displaced, now permanently, from Hurricane Helene in Asheville, NC. I have been to more coffee shops than I can count on 5 hands….after being here twice, it’s absolutely one of my favorites! The little store up front, the coffee, and the gluten free & vegan cookies they sell are both worth every penny. I haven’t tried the food yet, but that’s next. I’ve already introduced the place to local family and friends. I look forward to my visits now to this side of town.

Atmosphere: 5

Food: 5

Service: 5

Henry G

biscuit was completely burnt and they got the order wrong

Atmosphere: 3

Food: 2

Service: 3

David Parker

The food was great, but when I asked for any of their side dishes, they said they didn't have any. Decided not to make any that day.

Atmosphere: 4

Food: 5

Service: 4

Michelle Stevens

Dietary restrictions: They do have gluten and dairy free options.

Kid-friendliness: They have several kid friendly selections.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sandwich, Salads

Shawna Oulch

This was our first visit. We got coffee but will be back to try breakfast, lunch, and dinner. Great atmosphere and friendly staff.

Kid-friendliness: Awesome place for kids as well as adults.

Atmosphere: 5

Service: 5

Kristen Reynolds

Amazing place! Menu is creative and the food is delicious. The staff is friendly. Great family space.

Atmosphere: 5

Food: 5

Service: 5

Cal

The drip/regular “coffee” is a misnomer. It is better described as “hot water with a touch of the essence of coffee”. Better coffee has been served at gas stations and corner stores. Perhaps someone forgot the beans or maybe the beans were not even ground. Whole coffee-bean rinse water would also be an accurate description of what I had. Complex drinks were not sampled; however, I do not believe that any amount of syrups and sugars could make up for their coffee.

Salad and a panini were ordered and were unremarkable. I will note that I have had better prepackaged salads from Costco.

Kristina Delity

My husband and I love coming to the cafe, so we thought it was only right to host our wedding's farewell breakfast in the Cabri Room. The service was fantastic, and as always, the food and drink was delicious. Our family was raving about the atmosphere and how lovely the space is. We would highly recommend renting the Cabri Room for any event!

Emily Curtis (Broadwaypoetess)

A darling gem of a cafe with a rotating menu. The food and drinks usually have names related to nerdy pop culture. Very reminiscent of Nox Cocktail Bar in Village Gate (RIP). Even though it's a kid friendly environment, I've never felt that it was loud or overstimulating. Definitely a fun place for all.

Kid-friendliness: Wonderful play area, the barrier/bar for parents to sit at was removed, giving children a better view of their parents so they can play independently

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Sandwich, Chicken Pesto Sandwich

v scavo

It was ok, They were out of soup (@noon), 2 of the drinks we wanted and 1 of the sandwiches. The cashier was a bit snarky as well. I'd give it another chance but my expectations were not met.

Kid-friendliness: Very loud kid play area with lots of toys

Atmosphere: 4

Food: 3

Service: 3

Phyllis Tucker

If I could give a zero I would. We went for the first time today 9-21-24 and the bagel breakfast sandwich was so hard my husband couldn’t chew it he left half of the sandwich and pieces of the bread, the manager in charge was so nasty and rude and tried to embarrass him in front of other customers, when I went to ask for a fork she was rude to me, we’re both are 70 years old. When there is problem most places try to make the customer happy he only wanted to switch to the egg muffin bites because the bagel was over done and he couldn’t chew it, I tried it and it was terrible, I feel that she was trying her best to be nasty towards us because we are a African American elderly couple and she took her frustrations out on us. We have lived in this neighborhood for 50 years, and have never had anyone treat us like this. My daughter was the Chief of Staff to the CEO of Xerox, son-in-law is doctor and my other daughter is a well known motivational speaker and I’m going to let everyone know how we were treated.
African Americans are not welcome there. I would like to know who is the owner of this company.

Food: 1

Service: 1

Ernestor Muniz

Good service, nice atmosphere

Atmosphere: 5

Food: 4

Service: 4

Mary Ann Clarno

The last three times I have gone to this restaurant, the service has been horrible. Only one person cooking with no team work. This time I was waiting for one item for 15 minutes (a Judd Nelson) and finally left without even asking for a refund. There were at list five orders a head of me at this point. People waiting for assistance for items missing from their order and getting no assistance.

This is too bad, since the restaurant itself has a great atmosphere.

For me, three strikes and you are out.

Atmosphere: 5

Food: 1

Service: 1

Steven

A little pricey but excellent selection! Butterbeer pumpkin latte, coconut latte, lemon danish and cute vibes

Atmosphere: 5

Food: 5

Service: 5

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