Root 31

3349 Monroe Ave, Rochester
(585) 383-5660

Recent Reviews

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michelewE6868MY

I really like how the ingredients compliment each other in the chicken quesadilla. And there is always a lot of cheese. There is never too much cheese. The black beans add a nice texture with the marinated chicken.

L1448WTmichaelr

I always enjoy a nice meal here. The greeting on arrival is always pleasant and welcome. Service is quick and accurate, and the meal is plentiful and tasty. Dependable food, reasonable pricing, and friendly service is a winning trio and we always find it here at Root 31!

Explore55319743893

Root 31 is worth my trip across town for great comfort food. Customer service is always good. I use the coupons offered in their Rewards program. They have GF options for all their wraps, quesadillas and burritos. When I eat out I always look for healthy veggies and Root 31 has them. Dining in or take out is always great.

marissaf357

I enjoyed the drink the worker made for me, how quickly it was made, and her friendliness! It also felt very cozy and welcoming inside.

Jayden Monsees

I dine in with my about every other weekend. It is very special for me I remember when I was younger I would order a vanilla milkshake and I would also buy a cookie and the staff would be so nice to blend the cookie in the milkshake. I love their mac and cheese, never fails to satisfy my cravings.

Atmosphere: 4

Food: 4

Service: 4

JR Flint

Great healthy food choices and a friendly casual atmosphere. The Cobb salad with chicken is to die for. I love this place!

Atmosphere: 5

Food: 5

Service: 5

Antoinette Erwin

I had the gluten free version of the buffalo chicken pizza and had them add black olives. It was very tasty. :) I also had the mango ginger drink which I would definitely get again.

Atmosphere: 4

Food: 4

Service: 4

Peter Chan

Warmly service, tasty food, good weekend start😃

Atmosphere: 4

Food: 5

Service: 5

jessica morones

Ridiculous how understaff they are during lunch hour. Had one girl doing the register and drinks. Then there was only one other girl to bring out the food and make drinks. To have to wait in line almost 30min is insane. There should at least two people doing the register and two people passing out food. Just ended up canceling my order. Will never go there again.

Service: 1

Kunal Lakhlani

It’s really 2.5.

My mother was in town visiting and we normally go to village bakery for a quick lunch but decided to try this place out based on all the positive reviews. Our experience was a mixed bag.

Some of the positives: Staff were friendly and nice. Restaurant is clean and well maintained. They do offer a water with some infused fruits which is a nice touch.

But, to the rest:

We went in Monday around 1230 and after we ordered we waited about 20-25 minutes for our food to arrive.

I ordered the chicken gyro. It was not good. The chicken was cold and dry. It was not seasoned well. If they were going for a cold sandwich the chicken was poorly cut/ shredded with some very small shreds and other massive chunks that required cutlery to make smaller.

I will say the sauce did taste good and the veggies were fresh. But what really doomed this dish was the dead naan bread. It was devoid of life. And it was ice cold which made it super dry and removed the chewiness of naan.

I also had the berry smoothie. It was incredibly watery but had decent flavor. My mother had the mango smoothie and said it was amazing.

My mother ordered the veggie wrap. She asked if they could add jalapeños, they did say that they would add them, the wrap did not come with them. She did not dislike the wrap but said she would try something else if she had the chance.

All in all. Maybe we had an off day but for 50 dollars for 2 sandwich’s and smoothies makes me slightly wary.

Then again maybe it was an off day?

Atmosphere: 3

Food: 2

Service: 4

beverly hillabrandt

Wait staff friendly and efficient. They were smiling.🙂 it was a nice day and we sat outside! Food has always been good and lots of choices.

Judy-ann West

Such a friendly person taking my order. I felt very welcomed.

Roger Reynolds

Ordered a Ruben which had absolutely no rate and wasn't toasted as should be.

Cassandra Claus

My first time ordering and my burger was uncooked so I could not eat any of it.

Regina Cullen

The service was great! So many options to choose from. I love that they offer gluten free options!

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