Frank and Nancy (owners)are wonderful warm people! We are extremely grateful for your generosity and kindness! They were more then happy to make with love our favorite pizza special for my grandmother during non business hours for her 100th Birthday! they also attached a 100th Birthday card that was so thoughtful! Russo's is the only pizza she will eat! Along with rest of our family! The pizza is amazing! Wonderful sauce, just like the taste we grew up to! As soon as we brought the pizzas to her party, they were gone in less then 10 minutes! Everybody loved and especially gram! Your prices and quality also have been reasonable and consistent We appreciate your hard work and dedication Frank and Nancy! ~The Giardina-Marzano family~
Alexandria BR
Stopped going here due to dowhill quality of the food and the political propaganda. I don't care to listen to people on their soap box, let alone walk into one, just to get a pizza.
Shannon Bryant
Pizza is so DELICIOUS even Dave Portnoy from Barstool is coming to Rochester to try. Even better is the kind owner and staff. God bless you all 🙏
Jennel Aubel
after looking at the posts I can safely say I would never order from this place. they promoted genocide and far right ideology. its 2025 and they choose to stay in the 1950s with this backward neolithic rhetoric. hard pass.
Terry Herne
Good place
Jason Williams
They have a very different view than me regarding what “thin crust NYC style pizza” is.
Not a fan of the sauce or the thick and doughy bread.
Denovan Tomas
Small family owned pizza shop. The pies were delicious, the wings were decent, but nothing to write home about (don't waste your time on the extra hot, it's boss sauce with red pepper added, and frankly not that spicy at all). No delivery so pickup only but the coupons are the best I've seen.
Bobby M
Best Pizza around! GREAT employees that work there and all around GREAT atmosphere! I have and will continue to recommend this place to everyone.
Emily Carpenter
Literally best pizza ever, 10/10 recommend
Brianna Marie
The owner is arrogant and rude when taking customer complaints. My parents had ordered pizza and boneless wings for an event ( as we have done many times in the past ). We receive bone in wings instead. This is the second time it had happened so naturally they wanted to call to let them know. He argued with them and was insistent that he does not serve boneless wings; although we have ordered them multiple times in the past. After looking at the menu online we realized they are called “tenders” instead. So pardon them for making a mistake. Maybe the staff that take orders over the phone could explain that a bit better as they truly did not realize they were asking for something that goes by a different name. It is unfortunate that customer service is not a top priority because the pizza is great- but we will not be returning.
Had never had their pizza before, but it was really good! I will go back!?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
Shazzie Ann
truthfully this was the absolutely worst pizza ever...bland dry tastless..
really scrimp on ingredients as well as taste..
in desperation would I recommend
no biggest waste of money ever..
disappointed big time
Joseph DiTucci
I have a small guitar shop and music center hidden in the back of the plaza..so I had to give them a shot. Very convenient for me to pick it up on the way home, or walk over when I’m holding classes, I like to feed my clients. Frankly, I really enjoy their pizza along with anything else I have ordered on the menu. (I have tried just about everything at this point) They call them tenders on the menu, but I call them little pieces of chicken heaven…no pizza shop in town can come close to these. I highly recommend giving this place a shot. Thank you guys for always being there to feed myself, my friends and family for an adorable price and a quality product.
Atmosphere: 5
Food: 5
Service: 5
Dede Kalvestran
Order thin crust and the last 2 time it wasn't thin...called and order thin crust today , and when I picked it up, had to wait 10 more min. Because the had to remake it
Frank and Nancy (owners)are wonderful warm people! We are extremely grateful for your generosity and kindness! They were more then happy to make with love our favorite pizza special for my grandmother during non business hours for her 100th Birthday! they also attached a 100th Birthday card that was so thoughtful! Russo's is the only pizza she will eat! Along with rest of our family! The pizza is amazing! Wonderful sauce, just like the taste we grew up to! As soon as we brought the pizzas to her party, they were gone in less then 10 minutes! Everybody loved and especially gram! Your prices and quality also have been reasonable and consistent We appreciate your hard work and dedication Frank and Nancy!
~The Giardina-Marzano family~
Stopped going here due to dowhill quality of the food and the political propaganda. I don't care to listen to people on their soap box, let alone walk into one, just to get a pizza.
Pizza is so DELICIOUS even Dave Portnoy from Barstool is coming to Rochester to try. Even better is the kind owner and staff. God bless you all 🙏
after looking at the posts I can safely say I would never order from this place. they promoted genocide and far right ideology. its 2025 and they choose to stay in the 1950s with this backward neolithic rhetoric. hard pass.
Good place
They have a very different view than me regarding what “thin crust NYC style pizza” is.
Not a fan of the sauce or the thick and doughy bread.
Small family owned pizza shop. The pies were delicious, the wings were decent, but nothing to write home about (don't waste your time on the extra hot, it's boss sauce with red pepper added, and frankly not that spicy at all). No delivery so pickup only but the coupons are the best I've seen.
Best Pizza around! GREAT employees that work there and all around GREAT atmosphere! I have and will continue to recommend this place to everyone.
Literally best pizza ever, 10/10 recommend
The owner is arrogant and rude when taking customer complaints. My parents had ordered pizza and boneless wings for an event ( as we have done many times in the past ). We receive bone in wings instead. This is the second time it had happened so naturally they wanted to call to let them know. He argued with them and was insistent that he does not serve boneless wings; although we have ordered them multiple times in the past. After looking at the menu online we realized they are called “tenders” instead. So pardon them for making a mistake. Maybe the staff that take orders over the phone could explain that a bit better as they truly did not realize they were asking for something that goes by a different name. It is unfortunate that customer service is not a top priority because the pizza is great- but we will not be returning.
Restaurantji Recommends
It was fast and easy. They are so nice there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Had never had their pizza before, but it was really good! I will go back!?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
truthfully this was the absolutely worst pizza ever...bland dry tastless.. really scrimp on ingredients as well as taste.. in desperation would I recommend no biggest waste of money ever.. disappointed big time
I have a small guitar shop and music center hidden in the back of the plaza..so I had to give them a shot. Very convenient for me to pick it up on the way home, or walk over when I’m holding classes, I like to feed my clients. Frankly, I really enjoy their pizza along with anything else I have ordered on the menu. (I have tried just about everything at this point) They call them tenders on the menu, but I call them little pieces of chicken heaven…no pizza shop in town can come close to these. I highly recommend giving this place a shot. Thank you guys for always being there to feed myself, my friends and family for an adorable price and a quality product.
Atmosphere: 5
Food: 5
Service: 5
Order thin crust and the last 2 time it wasn't thin...called and order thin crust today , and when I picked it up, had to wait 10 more min. Because the had to remake it
Atmosphere: 1
Food: 4
Service: 1
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