Shake Shack Henrietta

245 Clay Rd, Rochester
(585) 510-5841

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Recent Reviews

Extremely delicious burgers and chicken sandwiches. Despite being basic crinkle cut, the fries were surprisingly good, too. Unfortunately, the pricing is out of range for what many would expect (>$20 per person), and as a result, I can't justify going here on more than just a rare occasion.

Edit: since writing this review, Shake Shack has came out with many promotion codes that can be used to either order on the app or the in-store Kiosks. Definitely...
I had ordered on drive through and I was missing my fries and my onion rings. I came inside and asked to speak with a manager and it was a young lady if I recall right her name was ya-ya. She was so sweet and kind!! Got my order and also gave me a voucher of 5$. Great service!
SHAK is far better than MCD or BK or WEN in any category that I’ve experienced. However, given that we have Tom Wahl’s here, there’s really not a compelling case for SHAK over TW.

Also, the Dubai shake is good but not 10 dollars good, and the chocolate is way thinner on the wall of the cup than they would have you believe.

The service at the Hen SHAK is great, though. Super cool and helpful people there without the Chick-fil-A cult vibe.

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