Just moved into the neighborhood. This is now my favorite go to Starbucks. They make my coffee perfect every single time. I don't even care that they don't do points there lol. You know you're going to have a good day when your coffee is made just right! Thank you to the African girls that always make my ice macchiatos. Very sweet girls. xoxo
Sarah Sathre
This is the worst Starbucks I have ever been to. The baristas weren't paying attention and didn't know who's drink was who's. I had to ask for them to make mine 2x after they gave it away. I heard 2 other customers ask them to stop talking to each and just make their drink please. They were talking about other customers loud enough for everyone to hear and had no respect for the line and time of the customers. They didn't take any health protocols I know and have seen other Starbucks take in sanitation. If I wouldn't have heard multiple other customers having an issue as well as my own, I wouldn't be writing a review. They have a long way to go to be running a good location.
james hawkes
One of the worst designed parking lots in the country.The Citizen's bank drive thru in constantly in disrepair.
Robert and Susan Melech
Huge turn-over of baristas at this store. Inconsistent quality of orders. They don't let us earn "points" on our Starbucks Cards at this store.
Parking: You'll be lucky to find a spot anywhere near-by.
Bill Quinn
Saturday Morning, long line, no online orders and Out of food.
Julio Rolon
The manager of this establishment is very arrogant and she doesn't even know how to brew coffee. Sadly she doesn't have any customer service skills. I asked her to make me another quote for it. I even was willing to pay a new coffee just to get it right. At that moment she decided to call the police and had me detain for an hour because I asked for my coffee to be done properly.
Inder B
Staff thinks latte and cappuccino are made the same way.
Danielle Steadman
I ordered a grande brown sugar shaken espresso and this is a drink I have ordered many many times but not from this location. When I ordered it from this location it came out white as snow. They clearly made it wrong as it was very obviously all oat milk. When I told the ladies behind the counter that it was made wrong they told me I had to reorder and pay for another one. I told them that I get this drink all the time and it is not this white. They just kept telling me to reorder and pay. Not sure why they can’t own up to their mistakes instead of making me pay for it. Very rude staff and won’t correct your order if they get it wrong. I suggest you go on Starbucks’ website and have the recipe ready to go since they are too stubborn to accept their mistakes!
Wenona Pritchett
Great place to sit and enjoy a very good cup of coffee
John Lam
Note, the Hyatt owns this store; thus cannot accept Starbucks promotions nor the square QRcode checkout to earn points. They accept only unlinked payment or the rectangular Pay & Scan account.
Just moved into the neighborhood. This is now my favorite go to Starbucks. They make my coffee perfect every single time. I don't even care that they don't do points there lol. You know you're going to have a good day when your coffee is made just right! Thank you to the African girls that always make my ice macchiatos. Very sweet girls. xoxo
This is the worst Starbucks I have ever been to. The baristas weren't paying attention and didn't know who's drink was who's. I had to ask for them to make mine 2x after they gave it away. I heard 2 other customers ask them to stop talking to each and just make their drink please. They were talking about other customers loud enough for everyone to hear and had no respect for the line and time of the customers. They didn't take any health protocols I know and have seen other Starbucks take in sanitation. If I wouldn't have heard multiple other customers having an issue as well as my own, I wouldn't be writing a review. They have a long way to go to be running a good location.
One of the worst designed parking lots in the country.The Citizen's bank drive thru in constantly in disrepair.
Huge turn-over of baristas at this store. Inconsistent quality of orders. They don't let us earn "points" on our Starbucks Cards at this store.
Parking: You'll be lucky to find a spot anywhere near-by.
Saturday Morning, long line, no online orders and Out of food.
The manager of this establishment is very arrogant and she doesn't even know how to brew coffee. Sadly she doesn't have any customer service skills. I asked her to make me another quote for it. I even was willing to pay a new coffee just to get it right. At that moment she decided to call the police and had me detain for an hour because I asked for my coffee to be done properly.
Staff thinks latte and cappuccino are made the same way.
I ordered a grande brown sugar shaken espresso and this is a drink I have ordered many many times but not from this location. When I ordered it from this location it came out white as snow. They clearly made it wrong as it was very obviously all oat milk. When I told the ladies behind the counter that it was made wrong they told me I had to reorder and pay for another one. I told them that I get this drink all the time and it is not this white. They just kept telling me to reorder and pay. Not sure why they can’t own up to their mistakes instead of making me pay for it. Very rude staff and won’t correct your order if they get it wrong. I suggest you go on Starbucks’ website and have the recipe ready to go since they are too stubborn to accept their mistakes!
Great place to sit and enjoy a very good cup of coffee
Note, the Hyatt owns this store; thus cannot accept Starbucks promotions nor the square QRcode checkout to earn points. They accept only unlinked payment or the rectangular Pay & Scan account.
Restaurantji Recommends
It was alot of people there and the people got there drinks first and my drink was rushed and the lady had a additude
One of the few coffee spots in the area outside of Fuegos which is nice as well. Everything came out the way I expected.
Nice store and clean, employee very polite. Coffee good peppermint.
Always accurate and delicious! Very clean and organized in store!
Very expensive and the drinks that I purchased weren't good at all
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