Starbucks
1394 Mt Hope Ave, Rochester
(585) 271-7330
Recent Reviews
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Drinks are inconsistent ordered 3 matcha lattes, 2 lavender and 1 strawberry and it’s 50% foam and they didn’t add enough of the lavender or strawberry powder to the foams so it just taste like regular foam. Here’s a picture of two of the three.
Atmosphere: 5
Food: 1
Service: 5
It’s March 6th 2025. I just came from Starbucks the reason why I am leaving this review. I just got matcha latte. I asked for oat milk but when I took a sip it was regular milk. I told them I am allergic to milk so please make sure it’s oat milk. This not the first time. Waste $6.05 had to through it away. I was late for work so couldn’t even go back to complain. And to be honest. It’s written oak milk on the order and cup
Atmosphere: 1
Food: 1
Service: 1
I love this Starbucks. The staff are always so friendly. I have been going through a rough time, and I noticed on my cup the barista wrote "you rock". You have no idea how much that means to me. I am so glad to have this Starbucks in my community. Thank you 💗
Atmosphere: 5
Food: 5
Service: 5
My favorite Starbucks location 💋☕️, the service is always great and the coffee always taste good!
Atmosphere: 4
Food: 4
Service: 5
Every Friday morning it’s an older man with bad customer service. I asked to use my rewards and the man yelled you only have 178 points and I ask if I can use it on a bakery item he ignored and proceed . Need a different drive thru person in early mornings.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bagel
The mount Hope location has to the be the worst Starbucks around. The staff is not very friendly especially the drive thru window staff. You ask a simple question and they either ignore it or give you the look of death. As for the coffee I usually get the same lattes and I can’t tell you how many times is either not the same or tastes burnt. I finally switched over to tea and for some reason they aren’t even mixing that right. And to top it all off they don’t even fill the entire cup to the top even when you say no foam. Your paying $6+ for a drink and you get the cup and it’s feels half full. I’ve since switched to other locations which have been a lot better.
Atmosphere: 1
Food: 2
Service: 1
My daughter and I had just gotten off an overnight train ride to visit New York and we stopped at this Starbucks before we went sightseeing. The line moved really quick and the barista was very pleasant but this Starbucks has one of the goofiest parking lot layouts I've ever seen. If I lived in the area, I would avoid this location for that reason and find one with an easier parking lot and drive thru area.
Atmosphere: 5
Food: 5
Service: 5
Always a pleasure coming here!
Atmosphere: 5
Food: 5
Service: 5
Always come in mornings with personal cup. Somewhat fake friendly and attitudes. Never give Discount for Personal Cup use. Don’t come here! Employees coughing too. Yuck.
Atmosphere: 2
Food: 3
Service: 2
Excellent food. Best energizing venti.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Made me something special to the best of their ability!
Atmosphere: 5
Food: 5
Service: 5
Generally I have had good experiences at this Starbucks. I go there usually 4-5 times/week. The parking lot can be a little treacherous because they are busy all the time. Service is usually pretty fast. All of the employees are very pleasant (Jim is great) and my orders are almost always correct. However today is the third time in about 3 weeks that my venti iced Americano was only half a venti - literally cup half full. All three times I have been on my way to work using the drive-thrugh, and so I haven't had time to send it back. The short drink is too strong and it's bitter. Once or even twice I was willing to let go but this is becoming a pattern that will force me to change my drive to work to go to a different Starbucks.
Parking: Parking is tight but adequate. It's a very busy small lot with drive-through traffic so be watchful. Drivers do tend to be considerate most of the time.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Bagel, Frozen Tropical Citrus Iced Energy with Strawberry Puree, Tomato & Mozzarella Sandwich Lunch, Chicken Bacon Panini, Egg White Red Roasted Pepper Bite, Bacon Gruyere Egg Bite, Cheddar & Uncured Salami Protein Box
Nice location near the university campus. Plenty of seating and charging ports. Friendly staff
I often come early in the mornings and they are always so fast! The staff is very nice and my stuff always tastes great.
Atmosphere: 5
Food: 5
Service: 5
Very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Bagel, Espresso Roast, Tomato & Mozzarella Sandwich Lunch, Chicken Bacon Panini, Egg White Red Roasted Pepper Bite, Bacon Gruyere Egg Bite, Avocado Spread Lunch, Vanilla Bean, Cheddar & Uncured Salami Protein Box, Sausage Cheddar & Egg Sandwich, Pike Place Roast, Chicken Maple Butter & Egg Sandwich, Iced Nondairy Salted Caramel Cookie Matcha, Siren Logo Plastic Hot Cup - 16 FL Oz, Plain Bagel, Eggs & Gouda Protein Box, Spicy Dragonfruit
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