Starbucks
100 Center Pl Dr, Rochester
(585) 865-6960
Recent Reviews
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Visited this Starbucks every morning when I was here on a work trip in October and the Latte I ordered was great. This time around I found the Latte to be extremely weak. The next day I ordered one with a double shot and that was weak as well. Another one of my colleagues said the same thing. Pretty disappointed.
The best starbucks in Greece hands down!! So consistent with beverages and everyone is so sweet š My go to, always!!
Atmosphere: 5
Food: 5
Service: 5
Busy lication
Atmosphere: 5
Food: 5
Service: 4
Probably the best Starbucks Iāve been to! The employees are always so friendly and kind.
Atmosphere: 5
Food: 5
Service: 5
The store manager heather was absolutely wonderful, i am not a big coffee drinker, but my daughter is so I came here and asked her for her advice, and she gave me the best advice and my drink was delicious! Definitely better than dunkin!
Atmosphere: 5
Food: 5
Service: 5
Heather was so helpful!
Atmosphere: 5
Food: 5
Service: 5
They were very friendly and even brought my order to me.
Wonderful staff
Atmosphere: 4
Service: 4
So friendly and kind and my pink drink was so good! :-)
Atmosphere: 5
Food: 5
Service: 5
Favorite Starbucks to go to always nice workers and get order correct every time. Will go extra miles to go to this specific Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Everytime I come here and order the same thing which is a grande mocha frappe. They give me a mocha COOKIE frappe or mocha JAVA CHIP frappe. I have a gluten allergy so I can not have the cookie or java chips. This has happened more than once and ONLY at this specific location. I have no issues with other Starbucks on right rd, latta or on 441 in Penfield. Really disappointing when you spend 7 dollars and can't drink your coffee.
Service: 1
The vanilla latte was awesome
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks experience of my many years as a loyal customer. When I arrived to pick up the order, I placed online, 10 minutes after it was scheduled to be ready, it was not there, and the store manager said they had given it away to someone else and could they remake my order. Unfortunately, I was running to an appointment and only had time to swoop in and pick up my order. When I said, I needed to check to see if I could take the time to have them remake my drinks which would take over five minutes, they didnāt seem inclined to give me any time to make that decision and just kept asking do you want the drinks. While I was waiting for my appointment to respond to me to let me know if I had time for them to make the drinks, I asked them if they knew they had given my drinks away. Why didnāt they just remake them? They said because they had two people with the same first name and they we werenāt sure which order needed to be remade. I asked if they knew they had to redo an order, why didnāt they just redo both so that the correct order would be waiting for me when I arrived? They told me if I was going to have an attitude like that I needed to leave and getting upset with them over coffee was ridiculous. I said I would be happy to leave and that I would be calling their corporate office. No coffee, no refund no more Starbucks for me!
Staff was friendly except for one of the employees was singing so ridiculously loud I could barely hear myself placing my order so I waited for him to stop and asked him if I could now placing my order
Atmosphere: 3
Food: 5
Service: 5
This was the worst experience ever. This location is busy and I get that, if I could leave negative stars I would. It took them 20 minutes for two coffeesā¦the coffees were not even complicated. One was a simple cold brew. 20 minutes and all
The staff was doing was laughing and talking. Iām glad everyone was happy working together but people have places to be we donāt have time to sit around and listen to staff gossip and Lolligag. Get your stuff done and then talk. Alsoā¦the employee was very rude pointing out the 20 minutes. ALSO the cold brew coffee was completely wrong. Didnāt want to say anything in fear it would take another 20 minutes. Worst experience ever and I love Starbucks. Will never come back to this location.
Food: 5
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