Starbucks

2750 Monroe Ave, Rochester
(585) 381-2140

Recent Reviews

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Karen M Dumont

Super staff...

Atmosphere: 5

Service: 5

Irina

Today I went with my daughters to get some Starbucks. I ordered them some drinks and one requested no ice so I asked for no ice. The drink came 1/3 full. Payed full price for not even a half full drink.

Adesoye Adeboye

Nice experience

Gerald Bamberger

We appreciate that this neighborhood Starbucks regularly opens on time, that staff is courteous and pleasant, and that portions are generous. Some of the negative comments left by others seem to be endemic to the Starbucks experience rather than this store in particular. Constructive suggestion: I’d recommend the rethinking of seating to allow for one or two 4-seat tables that are not exclusively reserved for persons with disabilities. Although we tend to drink coffee with a posse, the seating issue wasn’t enough for me to drop this down a star, though I would welcome feedback about any imminent management plans to tweak the seating!

Food: 5

Service: 5

Reginelio Cavalcanti

Too slow. My banana loaf was pretty cold when my coffee was ready. How can they take 15ish min to make a simple latte? Awfully .

Atmosphere: 4

Food: 5

Service: 2

Jussandra Cavalcanti

The service is too slow

Atmosphere: 4

Food: 5

Service: 3

Toni Tate

Very nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chorizo Sandwich, Pike Place Roast, Cheese Danish, Mint Majesty, Croissant, Vanilla Crème, Organic Yukon Blend, Pineapple Cloud Cake, Starbucks Via Instant Pike Place Roast, Coffee Traveler - Pike Place Roast, Coffee Traveler - Decaf Pike Place Roast, Starbucks Reserve Bali Mount Batur, French Press, Blueberry Scone, Cheese Trio Protein Box, Chocolate Croissant, Koia Cacao Bean Protein Shake

Craig Calvert

Staff here are super friendly and gregarious!

Atmosphere: 5

Service: 5

Stacy Brisbane

They close the interior portion of the store but dont turn off the inside mobile ordering so you have to wait in the drivethru to get your order. The drive thru line was a 20 min wait.

Amelia Goetz

Been coming here somewhat regularly, couple times a month, as it’s not super close to home but on our way to a lot of places. The drive thru is dicey especially if you have a bigger vehicle. But the staff? Yikes.Too often, something “goes wrong” for example, we ordered ahead for mobile pickup, some ingredient was out of stock for one of the drinks but rather than call out or cancel the order, we just sat waiting for over half an hour while one drink was done and sitting at pickup but never announced so of course cold and whatnot. Then we had to wait for a different drink to be made.Until today, it was never a problem with attitude but TODAY whomever is taking drive thru orders… WOW, ma’am! You need to check your attitude before you hit that floor! I’ve worked in service, I get it! But do you know one thing NONE of my supervisors would have EVER tolerated? Me taking my stuff out on a customer.What really gets me is, she threw such a tantrum over adding a flavor, and my unsmart self was so stunned I still paid for the drink that I didn’t even want!! Why didn’t I just drive away? I’ll be asking myself that for at least the rest of the day.Yeah, so, we will not be patronizing this location again. Ever. Check your attitude, folks. Whatever is happening in your life, that’s not my fault and I’m sorry it’s happening to you, truly I am, but I am not responsible for whatever situation you’re finding yourself in, and it is incredibly unfair to be taking it out on someone just trying to get a coffee.

Atmosphere: 2

Food: 3

Service: 1

Brent McCurty

I came in near closing and the staff was so very accommodating especially the gentleman working. Was top notch service with a smile!

Atmosphere: 5

Food: 5

Service: 5

MJ

Great drinks and service. Typical wait times. ->Parking is a little small and whoever designed where the drive thru clearly hates humanity. I *highly suggest* pulling into the plaza at the traffic light where dunkin donuts is, and make your way to the drive thru, it's much easier than having to pull a K-turn and block everyone from accessing the parking lot, and then risk road rage with anyone who hasn't had their coffee yet.

Parking: ->Parking is a little small and whoever designed where the drive thru clearly hates humanity. I *highly suggest* pulling into the plaza at the traffic light where dunkin donuts is, and make your way to the drive thru, it's much easier than having to pull a K-turn and block everyone from accessing the plaza, and then risking road rage with anyone who hasn't had their coffee yet.

Atmosphere: 5

Food: 5

Service: 5

L M

Lucus could use some in-depth customer service training.

Service: 1

Jeanne Aluxek

Blueberry scone was not the greatest. Years and years (back in the late 90s) ago, Starbucks served the best pastries. Not anymore. Always love the coffee drinks though - mine was a hot latte.

Atmosphere: 5

Food: 3

Service: 4

Angel Medina

Literally old and cold sandwich I got. Came in at 2:38 , look what I found. ?? been sitting in 10am and it’s 2:40 almost 3. Nasty disgusting. Leadership needs

Atmosphere: 5

Food: 3

Service: 5

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