Subway

913 Genesee St Suite B, Rochester
(585) 235-6311

Recent Reviews

Madison Stevenson

Worst location to eat at people are very rude

Atmosphere: 1

Food: 1

Service: 1

Cross Malakai

Have tried to order from this location 3 times, and each time they closed well before their hours said they would be closed. They are shutting down over an hour before their listed close time.

E Jamar Thomas

I placed an order online for pick up and the subs I received were soggy and disgusting. It did not have the correct toppings and when my girlfriend went back to return the subs the guy there was rude and told her he wasn’t going to help her and she had to complain through the app. The subs were the most disgusting things I’ve ever seen and the service the worst I ever received. I will never eat another subway sub ever.

Atmosphere: 1

Food: 1

Service: 1

Ryan Young

Usually this place is good. Went in today and the door chimed. There was a guy behind the counter looking down at his phone, didn't look up. I stood there for a minute waiting. I cleared my throat a bit, and still nothing. Was mostly amused at this point. I waved at him, nothing.Stood there for another minute or so until the amusement wore off and I just left. Seemed a bit too awkward at this point to even say anything, and I wasn't really interested in anything he'd make anyway.Food quality is genuinely usually pretty good here, and I've never had that problem with anyone else.

Atmosphere: 4

Food: 5

Service: 3

Jumpman Triz

Your average subway but the customer service was

Atmosphere: 3

Food: 3

Service: 4

Selena Jackson

I haven't ordered from Subway in several years. I am not a fan of their subs. But I was hungry, and they were a convenient option. The first thing I noticed was that the lady who waited on me had gloves on but was touching more than the food, the counter surface that harbors germs & bacteria. Watch the movie Contagion to understand how important disinfecting surfaces are. You have to wonder, what purpose do the gloves serve? How often do the chase thir gloves?The sub was fair, I ate half and threw the rest out. I think the roll is too soft for wet veggies like tomatoes. It makes the bread soggy and messy to eat! There is an art and skill to making subs. Perhaps Subway could use some more training. It might increase sales!!!The place is dark and drab, although it was a sunny day. It was refreshing to go outside in the sunshine and eat our subs in the car.The person who waited on us was pleasant, efficient, and patient.

Atmosphere: 1

Food: 2

Service: 4

Recommended dishes: Chips

Clyde Horn

Quick service really appreciated I ordered a Jack Smith ??

Melanie Hardy

Employees steal credit card info and make fraudulent

Atmosphere: 1

Food: 1

Service: 1

Mauresha Wade

Great place to eat on

Atmosphere: 5

Food: 5

Service: 5

Dj Persing

I have been to many subway locations and this is the slowest of all. The workers are talking and laughing constantly while there's a long line.

Atmosphere: 3

Food: 4

Service: 1

Faith

Thank you to the woman behind the counter that was working at 9:00am on 7/11/23. She understood my pain as a mother and I was able to walk out laughing instead of feeling like I wasn't worth anything.

Atmosphere: 5

Food: 5

Service: 5

Anthony Roman

One of the cleaner subways I've been to. Made food quick and everything looked fresh

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cookies, Raspberry Cheesecake

Keith Henry

They need to change the time from 10:00 pm to 9:20,got there 9:25 pm and it shows closing 10:00pm and two other cars pulled up b4 me and can't get any food they already locked the door and saying they closed..poor management!!! Evon as am writing this it still saying open and they closed off !

Mrs. D

The sub didn't teast

Atmosphere: 5

Food: 1

Service: 5

Rosemary Ortiz

The turkey sandwich with avocado is delicious

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