Subway
2255 East Ridge Road, Rochester
(585) 467-6990
Recent Reviews
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The food is the same as at any Subway. The service however was appalling. The two ladies behind the counter acted as if they were doing me a favor. My order was made incorrectly and when I brought it to the associates attention they rolled their eyes. I told them to just throw the sandwich out and I left. The sub being made incorrectly wasn't a huge deal, however the attitude I received was a deal-breaker. Needless to say, I will not be back to this location.
Atmosphere: 1
Food: 1
Service: 1
This was the most Spectacular & Amazing experience I’ve ever had. The best subway I’ve ever went to. Great managerial service and amazing customer service not sure if I should be stating names but Ty’Mier, Egypt & Nani had the most amazing & wonderful customer service. Definitely recommend this Subway over any other.
Atmosphere: 5
Food: 5
Service: 5
This store is spectacular! The service is
A1 and the employees are so
nice. The manager here is very helpful also! The store is very clean every time I come in here. This is my go to
Atmosphere: 5
Food: 5
Service: 5
Workers there are very rude. Waited in line 10 mins no one took my order had to go up to the counter and yell and ask them to take my order. Workers there have a muggy face and ralk to customers very rude. Unprofessional employees close this subway down or get new employees
Atmosphere: 1
Food: 1
Service: 1
The worst customer service experience I have ever had in my life. I just left the place 1:10 in the afternoon, three women working and none of them were able to go out to attend to us. When we asked if someone could attend to us, one came out in a hostile way to talk to us. Very bad attitude on his part and the same for the other two who followed the attitude of his partner in the face of this. I don't recommend visiting this place at all. Horrible experience
Never order from here or go there they only have one person working everyday and took 50 minutes to make a 6in sub
Atmosphere: 1
Food: 1
Service: 1
Hair in my sub
Atmosphere: 2
Food: 1
Service: 2
I gave this subway a second chance and again I didn't get much of a sub.I ordered a 12 inch ham and cheese sub . What I got was 4 slices of ham and 2 slices of cheese with lettuce and 2 slices of tomato . I enjoy subway but when I get subs like the one I got today I don't know if I'll return to this restaurant. I like this location because it's right near my house
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Cookies, Coca-Cola Classic
The person behind the counter was very good, made excellent
Atmosphere: 5
Food: 5
Service: 5
Under staff
Restaurantji Recommends
Ordered a Philly steak toasted with cheese and bacon. It’s was a buy one get one free. Didn’t get any cheese and the bacon was raw. I’ll never order from here again! Unacceptable!
The two employees were so bad at making sandwiches. They had their own music playing and it was so inappropriate. The music was also so loud that they could not hear what the customers were saying.
Atmosphere: 1
Food: 4
Service: 1
worst subway ive ever been to. they are always out of like everything. the workers are lazy and slow and sit around doing nothing. they also were very rude when i asked if they were out of something. will never come back.
This Subway is the absolute worst I have ever been to. Today is the third time I have tried coming during lunch (12p) and only one employee working. You have multiple people getting 3+ subs at a time. Get more employees. This is why subway as a company is failing. Stop "revamping" your menu and fix your staffing issues. I have walked out twice at this location because I use up my entire launch break waiting in line.
Atmosphere: 1
Food: 3
Service: 1
Big improvement from 1-2 yrs ago.
Atmosphere: 4
Food: 4
Service: 4
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