Wow, just wow. My sandwich was a complete disappointment. Either the employees need better training, or they need to revisit the basics of reading and simple math. I specifically ordered double meat and extra vegetables, yet I received none of it—just a $12 loaf of bread. What a ripoff. Subway, do your employees a favor and fire them. Please consider letting your employees find a job better suited to their skill level because this one seems to be a bit too challenging for them.
Absolutely lost my business. I will never go here again. My mother and I came here to get two foot long subs. There is a promotion going on for $6.99 for a footlong. When she ordered the subs and went to pay she was told her total was $21. When she asked about the promotion the young man said to get that promotion it had to be placed online, which isn't advertised anywhere. She didn't argue or yes, she just told them she no longer wanted the subs. The young lady behind the counter asked her "you no longer want them?" When my mom said no, the young lady said "ok, you can leave. We do not want your business. Do not ever come back." This is absolutely unacceptable. You do not speak to customers like that especially when there is confusion over a promotion. She just cost this location business because not only do we order personally from this location but my office orders a lot from here when we get lunches.
Atmosphere: 1
Food: 1
Service: 1
Yelhsa Sokolova
This location is always very clean, and the employees are always very kind and patient.
Atmosphere: 5
Food: 5
Service: 5
Donald Sopko
Pleasant staff. Very patient
Atmosphere: 5
Food: 5
Service: 5
MrMrs “Noneyabizness” Kro.
Best subway in Rochester area. Ignore the 1 and 2 star reviews, just impossible to believe. Great job ? by this team
Atmosphere: 5
Food: 5
Service: 5
Mike Odell
Excellent Fresh food!!! Impeccable, kind service! Quick and attention to detail!! Very clean and it smells so delicious in there! O Best Subway in Rochester!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, Steak & Cheese, Sunchips Harvest Cheddar, The Ultimate B M T, Subway Club, All-American Club
dog luvr
I ordered a delivery order from this store and it was dropped off without my chips or drink. Come to find out, when I get my sandwich, and only the sandwich, it's not even made right.I wanted it toasted.It was not toasted.I wanted smashed avocado.You'd never guess what was the only ingredient missing.Abhorrent handling of someone's food. I will never be ordering unless I'm there to watch them do it next time. How could you be so blatantly ignorant and, quite honestly, stupid?
Atmosphere: 1
Food: 1
Service: 1
Cole Ederer
My sub is amazing and very well cooked, the service is really good and the employees are very friendly.
Atmosphere: 5
Food: 5
Service: 5
David Farmer
Never have I heard of a subway closing to change shifts, this is ridiculous, I apologize for this review, it was meant for a restaurant in south Carolina on longs pond rd,
Wow, just wow. My sandwich was a complete disappointment. Either the employees need better training, or they need to revisit the basics of reading and simple math. I specifically ordered double meat and extra vegetables, yet I received none of it—just a $12 loaf of bread. What a ripoff. Subway, do your employees a favor and fire them. Please consider letting your employees find a job better suited to their skill level because this one seems to be a bit too challenging for them.
Atmosphere: 1
Food: 1
Service: 1
Great here like always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, Subway Club, All-American Club
Absolutely lost my business. I will never go here again. My mother and I came here to get two foot long subs. There is a promotion going on for $6.99 for a footlong. When she ordered the subs and went to pay she was told her total was $21. When she asked about the promotion the young man said to get that promotion it had to be placed online, which isn't advertised anywhere. She didn't argue or yes, she just told them she no longer wanted the subs. The young lady behind the counter asked her "you no longer want them?" When my mom said no, the young lady said "ok, you can leave. We do not want your business. Do not ever come back." This is absolutely unacceptable. You do not speak to customers like that especially when there is confusion over a promotion. She just cost this location business because not only do we order personally from this location but my office orders a lot from here when we get lunches.
Atmosphere: 1
Food: 1
Service: 1
This location is always very clean, and the employees are always very kind and patient.
Atmosphere: 5
Food: 5
Service: 5
Pleasant staff. Very patient
Atmosphere: 5
Food: 5
Service: 5
Best subway in Rochester area. Ignore the 1 and 2 star reviews, just impossible to believe. Great job ? by this team
Atmosphere: 5
Food: 5
Service: 5
Excellent Fresh food!!! Impeccable, kind service! Quick and attention to detail!! Very clean and it smells so delicious in there! O
Best Subway in Rochester!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon & Guacamole Signature Wrap, Steak & Cheese, Sunchips Harvest Cheddar, The Ultimate B M T, Subway Club, All-American Club
I ordered a delivery order from this store and it was dropped off without my chips or drink. Come to find out, when I get my sandwich, and only the sandwich, it's not even made right.I wanted it toasted.It was not toasted.I wanted smashed avocado.You'd never guess what was the only ingredient missing.Abhorrent handling of someone's food. I will never be ordering unless I'm there to watch them do it next time. How could you be so blatantly ignorant and, quite honestly, stupid?
Atmosphere: 1
Food: 1
Service: 1
My sub is amazing and very well cooked, the service is really good and the employees are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Never have I heard of a subway closing to change shifts, this is ridiculous, I apologize for this review, it was meant for a restaurant in south Carolina on longs pond rd,
Restaurantji Recommends
Great Experience, the artist and other staff were very personable
Atmosphere: 5
Food: 5
Service: 5
Love this SUBWAY. Friendly employees and always fresh.
Atmosphere: 5
Food: 5
Service: 5
Great service on a Friday night.
Atmosphere: 4
Food: 4
Service: 5
Best Subway I have ever been to! Food was amazing, service was good, general mood is very nice. Staff are very friendly and respectful.
Atmosphere: 5
Food: 5
Service: 5
This subway is our go to! The people are always friendly and the food is very fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Footlong, Chocolate Chip Cookie
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