Subway
1620 Penfield Rd, Rochester
(585) 203-1230
Recent Reviews
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They don’t accept the footlong coupons.
The employee made our sandwiches quickly, which is worth a few stars. But a warning, this location inexplicably does not take coupons, so plan accordingly.
Atmosphere: 3
Food: 4
Service: 2
DO NOT ORDER FROM THIS SUBWAY. HORRIBLE EMPLOYEES, TERRIBLE SANITATION, ALL AROUND MISERABLE. SHUT THIS PLACE DOWN IT IS DISGUSTING
Absolutely miserable crew, please shutter this place up because it's obvious nobody wants to work here
Horrible atmosphere. Both of them looked like they hated to be there. No greeting, no smile back. The old lady was throwing things around . Felt like I as inconveniencing her. Needs new staff
Atmosphere: 1
Food: 4
Service: 1
Your signs say you close at 9:30pm, your website says you close at 9:30pm, why am I getting told at 10 minutes to 8 that the man making my subs can only do 2 more orders. That’s ridiculous, this is your job, work it, like real adults work till their scheduled times, absolutely ridiculous, I’ll never come back this location, fire your night guy, clearly he doesn’t like to work or do his job
Atmosphere: 1
Food: 1
Service: 1
The new Chipotle sub is amazing
Atmosphere: 5
Food: 5
Service: 5
They didn't make out orders right multiple times and they aren't friendly, but no big deal they also don't take coupons
Atmosphere: 1
Food: 3
Service: 1
Out of the basics, don’t accept most coupons and didn’t have our order started when they were just sitting around without any customers or other orders. Bright side, it’s only up from here.
Atmosphere: 1
Food: 1
Service: 1
This “protein bowl” was $13…
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
The place wasn’t horrible. It wasn’t dirty. No hello when I walked in. The older lady just barked at me what can I get you. Seemed like it was a pain to get a veggie sub. Didn’t have to toast it. Had a total of 4 types on it. Every time she asked something, she yelled like I was an inconvenience. Maybe take the AirPod out of your ear or at least turn it down so you can hear people. Would have given it a better rating since at least the food was…edible? Service, crap.
Atmosphere: 3
Food: 2
Service: 1
Service is terrible, 2 girls on Saturday 10/5/24. One talking on here phone the other stocking napkins. Both ignoring the counter, one had on a half shirt tank top with her big gut hanging out. Definitely not something I want near my food, subs were terrible. Only went there because needed to get in and out fast, who ones this place. Why would you hire someone like that then have them represent your business. Bet you are losing money and can't figure out why
Owner does not accept footlong coupons.
Atmosphere: 4
Food: 4
Service: 3
I got to subway when I’m feeling cheap, not anymore. Ordered pickup tonight and received subs with barely anything on them and they missed one of our items on top of it. Tried to call and they won’t pick up the phone. Skipping this place and paying the extra for Dibella’s from now on. The extra cost is worth getting subs that actually have food on them. They don’t accept the subway coupons that are actual deals here either. Massive cheapskate vibes from the owners based on my experience and the other reviews. Avoid.
Atmosphere: 2
Food: 2
Service: 3
Said they were closed when they were in fact open and an oger of a man told, no didnt say anything in fact just noded his head that they were closed When infact they weren’t . WHAT AN L OF A MAN. Do Better Like my fish just died and i needed that chicken teriyaki sandwich.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Teriyaki Blitz
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