Subway

3240 Chili Ave, Rochester
(585) 889-8130

Recent Reviews

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Anthony Ventura

Really cold inside. Staff was equally cold. Not the most welcoming place but the food was fresh and made quickly.

Atmosphere: 3

Food: 5

Service: 3

michele watson

They freeze the pepperoni and cheese dippers ! Nasty also leaving them dry and hard nasty !

Atmosphere: 1

Food: 1

Service: 1

Anthony Ennis

Wasn’t even open when the hours stay at 8:30 AM to 9:30 PM
Saturday 7/13/24

It’s currently 9:30 AM as I’m writing this . Photo proof underneath..

Passing by, not even getting subway but
A father and his daughter were trying to get subs well before going to an amusement park and they’re closed and there’s not another Subway for more than 6miles closer to them.

Poor management and staff.

Atmosphere: 2

Food: 3

Service: 1

Connie Fiorino

Wasn't there.

John Spaulding

As always the same chain that you find everywhere. The service was good. A few tables to eat inside. The online menu wasn't working tonight though.

Parking: Open lot with overhead lighting

Wheelchair accessibility: Door is wide enough. No opener though.

Atmosphere: 3

Food: 3

Service: 4

shaina renne

Very upset I ordered a turkey sub and there was a piece of hair in my food I went back to the store to complain and the workers were very rude and didn't want to help me and didn't care

Zeneida Almahri

Service was horrible through the girl was very rude and i asked for salt and vinegar and she did oil and pepper how do u confuse itAnd how do u ask to make it over with a attitudeShe shouldn't be working there we need people with customer

Atmosphere: 1

Food: 1

Service: 1

Justin Cook

Last two times I ate here the protein portion was tiny. Was eating mostly bread and vegetables. Better off going to wegmans 2 minutes

Atmosphere: 3

Food: 1

Service: 2

Jonathan Reeves

Don’t usually write reviews but this place is terrible. Can’t expect too much from subway but this is the worst sub I’ve ever seen lol. I go there to get an Italian assorted and they whisper “I hate when people order those. I don’t know how to make these.” So I get this pity of a sandwich rather than them simply just telling me they don’t sell them or whatever the issue was. I would’ve thought an Italian assorted is one of the most basic subs to order at any sub place but I guess I’m wrong. This is what I got for $8 VS what I got from DiBellas for $9. More like a veggie sub with a slice of pepperoni. Went back twice to try to get refund or speak to manager but of course she’s never there! Only works until 1pm on most days. Long story short, DONT WASTE YOUR TIME WITH THIS SUBWAY. Just go to Wegmans, DiBellas or jersey mikes. Worth it for the extra dollar

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pickles

kyle alt

Service was fast. Sub tastes good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Herb & Cheese

MrMrs “Noneyabizness” Kro.

Take care of the customer before answering the phone

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

MrMrs Kro.

Take care of the customer before answering the

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

Tom Stewart

It has different hours posted on the door, but it's never open like it says. The sign says Open 08:30, it's 08:36 & nobody's in there. No wonder it's a 3.6 outa 5.

Atmosphere: 3

Food: 4

Service: 4

Dyana Planteny

They have monsters on their doordash page yet they don't sell them and im yet to receive the rumefund I asked for and said I'll recieve

Royalty Patterson

Every time i go to Gates location the sandwich maker is nice and friendly. The place is clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven-Roasted Turkey

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