Subway

1200 Brooks Ave M264, Rochester
(585) 417-6346

Recent Reviews

F Rodriguez

Female worker with the bull piercing started making my sandwich like normal, after she places the meat and cheese on she goes straight to veggies and when i say i want it toasted she says the oven is broke and I respectfully say i dont want it anymore and she rudely shoves the sandwich into the trash and walks away. There was no sign that said the oven is down nor did she mention at the beginning that it was broken so this is on her fully

Atmosphere: 1

Food: 1

Service: 1

Brittney Colton

Limited food options, but this Subway had great customer service and was very clean!Vegetarian options: Lots of veggies for toppingsDietary restrictions: Gluten free bread is availableKid-friendliness: Sandwich, drink and meal options for kidsWheelchair accessibility: Very wheelchair accessible

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Subway Club, Oven Roasted Turkey, The Philly, Pickleball Club

Karen P.

This subway is a scam. I placed an order on SUBWAY.COM accidentally to the airport and revisited the franchise a year later only to find out there was nothing they could do for me. I proceeded to buy a footlong because i was hungry but I WILL NEVER RETURN TO THIS LOCATION.

Alexander Carioty

Absolutely horrible customer service. Terrible being ignored and spoken down to like I am stupid for asking the person behind the counter if they are open 40 minutes after it says they are open online.

Service: 1

Daniel Rosenhaus

Thank you so much to Kathleen for staying open to serve us after our plane was delayed!! She was super nice to us and other people in line. Sandwich was great. Solid Subway location at the ROC airport.

Atmosphere: 5

Food: 5

Service: 5

Katie Bazzy

Horrible service. There was 3 people in line and one person making sandwiches. One girl in the back doing dishes that only came out when she had to because the soda machine broke down. Fruit flies crawling on bread and toppings. It was $16 for a veggie sub, two sodas and a bag of chips. She gave me a dirty look when I gave no tip. What do you want a tip for? You have to work to earn extra. The only reason this place stays open is because it is in the airport and people have no other options.

Atmosphere: 4

Food: 2

Service: 1

Doug L.

You know what you get from subway and you get it here. Like every subway the prices are higher. The two employees were really busy for all the foot traffic. Make sure to give them a smile and show appreciation cuz lots of others don't!

Rebecca Nightingale

Says it closes at 7:30 online. Went in at 7:00 and NOBODY was there.

Brayden B.

Ha f huh fuyfhhh G Jeff h do F F find G G G G guy G dog f f G dogfight F G G CB chgch CB f

Arthur Allen

Had a delay on My flight went to Subway to get something to eat. The ladies there are wonderful and the sub was great. Quiet place to eat at and if I’m ever traveling again I will definitely be back at Subway!

Atmosphere: 5

Food: 5

Service: 5

Harris Ismael

Avoid at all cost! Terrible service and over priced food.

Roshan R.

Like any other subway. The meat and veggies were fresh, however, the bread was definitely not. Staff could be nicer. The place is clean and tidy!

Joshua Williams

closed an hour early on a busy day.

Atmosphere: 1

Food: 1

Service: 1

Lorene Powell

Went there 2x the bread was hard each timw

Sakura

I'm seriously wondering why the employees who have zero motivation for the job and irritate at non native English speakers work here. There were a female staff who didn't wanna explain anything, and a male staff who mumbled a lot in a very very small voice. I don't expect a lot from Subway, but they were too rude. Hope they find a different job that they can be nice to customers and enjoy.

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