Subway
707 East Ridge Road, Rochester
(585) 266-7390
Recent Reviews
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The worker was extremely rude at 7:30pm on Wednesday as soon as I walked through the door after I greeted him with a nice “how are you” he responded “are you here for pick up?” I can understand if they’re busy but then I said I was ordering and he said he should’ve locked the doors cause he’s tired of taking orders…. Maybe you should just quit your job then?? I hate when people make it your problem they have to do their job. I didn’t say that of course cause the worker looks like the type to spit in peoples food. 1/10 don’t come here
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service around 1pm February 21st 2025. The gentleman who was preparing my sandwiches used his personal phone the entire time I was in there. Secondly, I had a promo coupon that he refused to honor. I will never go to this Subway again. Terrible service with an attitude.
Atmosphere: 1
Service: 1
Show up half the ingredients are missing, toaster oven is broken and there’s no cups available. This place is terribly managed pick any other
Atmosphere: 2
Food: 1
Service: 2
just ordered from here no meat straight dust on my sanwich so disappointed like literally I went there last time it was a lot of meat on it they need new workers whoever is working on that Monday 8:30 shift needs to be fired then I came in with an coupon it’s supposed to be 12:99 for two sandwiches and it was still 29 dollars HOW DOES THAT WORK ???
Atmosphere: 2
Food: 1
Service: 1
Bad customer service and I found a broken part of hard plastic in my sub it was dry very little portions definitely wouldn't recommend this place
Atmosphere: 1
Food: 1
Service: 1
Had delivery from this location. Ordered two sandwiches. Extremely dissatisfied. The sandwiches were small, hardly no meat and full of lettuce for $14.79 a piece. Ordered teriyaki and steak subs. Meat was cold and dry.
Food: 1
Walked in at 8:36 PM and dude told me they were closed. They’re supposed to close at 9 PM…. I get closing a little bit early but nearly 30 minutes early is actually just baffling and lazy. He said his “manager” approved of them doing that so come before 8:30PM if you want food I guess ! but
Atmosphere: 1
Food: 3
Service: 1
bread was hard & rough, workers leave bread out for hours before putting away.
Atmosphere: 1
Food: 1
Service: 1
Employee was so rude I if you don't want to work there just quit saying rude comments when customers are walking through the door.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Subway Club
Ok
Kid-friendliness: Okay
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Subway Footlong Cookie
Restaurantji Recommends
As soon as I walked in was told by staff that I wasn't going to be able to place an order since they had too many online orders. Ridiculous! Restaurant should not be open to customers then and they aren't any other nearby locations either.
Service: 1
Food is delicious at least the ones I pick
Atmosphere: 5
Food: 5
Service: 5
As soon as I walked in was told by staff that I wasn't going to be able to place an order since they had too many online orders. Ridiculous! Restaurant should not be open to customers then and they aren't any other nearby locations either.
Service: 1
I love Subway, one of my favorite restaurants, but today I was upset to see the person talking on the cell phone while making my food, plus the uncovered beard... I ordered a prickly pear sandwich and it looked like mayonnaise soup, I know this was because while talking on the cell phone I made my food and missed the mayonnaise. He had headphones on.
Atmosphere: 3
Food: 1
Service: 1
Veryvgood subs...
Atmosphere: 5
Food: 5
Service: 5
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