The older white lady was extremely rude, and I believe she’s the manager. I was picking up my sub for work when a Sysco delivery truck arrived. I asked her to tell the Sysco driver to move the 8-wheeler so I could back out of the parking lot, but she refused. She said they were “just doing their jobs,” even though I needed to leave. Because of this delay, I ended up being late to work and lost my job.
There were also a couple of other customers from nearby businesses who couldn’t leave because the Sysco truck was blocking the parking lot.
On my way out, I noticed a big sign that says “Customer Parking Only,” so I don’t understand why a huge Sysco truck was allowed to block the entire lot. This is unacceptable. The Sysco driver was very rude and cursed at me, and the manager offered no help she just ignored me and continued smoking her cigarette.
This place is no good. I do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Angel Rodriguez
Not online service no option for pick up no option for make your own sandwich
Atmosphere: 1
Food: 1
Service: 1
Justice Barnes
This is the second time I have ordered from this location now and both times my order has been wrong. The person working behind the counter today didn't really seem like he knew what he was doing and we didn't realize until it was too late that they were items missing from our order. It's safe to say I will not be returning to this location and advise others to avoid it as well.
Atmosphere: 3
Food: 4
Service: 2
Abu Naser
It was very nice. The lady was very helpful minded.
Atmosphere: 5
Food: 5
Service: 5
Gigi Gano
Subway employees at Lyell Ave hate their job and it’s apparent with their customer service. Also the business hours should be changed to 8:44 pm, since apparently that’s when they stop service to customers. The employee said that to me, "i stop making food at 8:45" i was there slightly before that.
Parking: At this location there are about 2 spots to park.
Wheelchair accessibility: There is no ramp, however there are no steps to climb, and the entryway is kinda flat.
Atmosphere: 1
Food: 1
Service: 1
jeashan khan
Customer service was very bad employee was very rude with customer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sunchips Harvest Cheddar
Jayden Parsons
I orderd online and they put the wrong veggies on the wrong subs the chickens supposed to have l jalapeños and spinach well the turkeys supposed to have have tomatoes and lettuce and they flipped it
Atmosphere: 3
Food: 3
Service: 1
J. O.
PERMANENTLY CLOSED
Samantha Ranalli
This has been the 4th tike I wanted to order from the lyell ave location before 8pm and have not been able to get what we desired. It's really sad that the internet says one thing about work hours. But yet the stores aren't open that late. Even calling to make sure we get no response, or someone answers and says they are making orders anymore almost 45 mins before listed closing hour. Smh subway needs to do better!!!!
The older white lady was extremely rude, and I believe she’s the manager. I was picking up my sub for work when a Sysco delivery truck arrived. I asked her to tell the Sysco driver to move the 8-wheeler so I could back out of the parking lot, but she refused. She said they were “just doing their jobs,” even though I needed to leave. Because of this delay, I ended up being late to work and lost my job.
There were also a couple of other customers from nearby businesses who couldn’t leave because the Sysco truck was blocking the parking lot.
On my way out, I noticed a big sign that says “Customer Parking Only,” so I don’t understand why a huge Sysco truck was allowed to block the entire lot. This is unacceptable. The Sysco driver was very rude and cursed at me, and the manager offered no help she just ignored me and continued smoking her cigarette.
This place is no good. I do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Not online service no option for pick up no option for make your own sandwich
Atmosphere: 1
Food: 1
Service: 1
This is the second time I have ordered from this location now and both times my order has been wrong. The person working behind the counter today didn't really seem like he knew what he was doing and we didn't realize until it was too late that they were items missing from our order. It's safe to say I will not be returning to this location and advise others to avoid it as well.
Atmosphere: 3
Food: 4
Service: 2
It was very nice. The lady was very helpful minded.
Atmosphere: 5
Food: 5
Service: 5
Subway employees at Lyell Ave hate their job and it’s apparent with their customer service. Also the business hours should be changed to 8:44 pm, since apparently that’s when they stop service to customers. The employee said that to me, "i stop making food at 8:45" i was there slightly before that.
Parking: At this location there are about 2 spots to park.
Wheelchair accessibility: There is no ramp, however there are no steps to climb, and the entryway is kinda flat.
Atmosphere: 1
Food: 1
Service: 1
Customer service was very bad employee was very rude with customer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sunchips Harvest Cheddar
I orderd online and they put the wrong veggies on the wrong subs the chickens supposed to have l jalapeños and spinach well the turkeys supposed to have have tomatoes and lettuce and they flipped it
Atmosphere: 3
Food: 3
Service: 1
PERMANENTLY CLOSED
This has been the 4th tike I wanted to order from the lyell ave location before 8pm and have not been able to get what we desired. It's really sad that the internet says one thing about work hours. But yet the stores aren't open that late. Even calling to make sure we get no response, or someone answers and says they are making orders anymore almost 45 mins before listed closing hour. Smh subway needs to do better!!!!
Dietary restrictions: Plant based
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I wanted a Italian combo but they didn't have the deal I end up getting a black forest hamster it was okay
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Subway Club
Definitely one of my favorite places to come eat. Got great service and subs chip drinks ECT . They have a healthy choice to so I recommend to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Vitamin Water xxx, Poke, Subway Footlong Cookie
Food is fine enough. The staff are friendly enough, and they usually get you out the door fast enough when you come in for lunch. It's OKOverall.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Steak & Cheese, Poke, Subway Footlong Cookie, Garlic Roast Beef
The clerk with a very bad character, people leaving the place because of her deplorable attitude!!!
Food: 5
Service: 1
I don’t get how at 7:30 your out of bread and still have hour and half of business, definitely have to get it
Atmosphere: 5
Food: 1
Service: 1
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