Unprofessional staff. Walked in trying to order I was told by the young girl to wait while she was texting and than she skipped right over me I didn’t feel comfortable and didn’t order anything
Atmosphere: 1
Food: 1
Service: 1
Ryan C.
Walked in to pick up my online order and gave my name. My sub hadn't been made yet but they said they were starting on it. While I was waiting 3 other guys walked in and got in line. After the 2 people the women behind the counter were helping were done, they proceeded to make the sandwiches (and flirt with) the three guys who had come in after me. 2 more people came in and ordered and got their food and I was still waiting. When I told the woman behind the counter this she proceeded to become rude and obnoxious. Then she said that I had to wait for my turn and that just because I'm white doesn't mean I own everything. Then my sub came out and it was wrong. I waited in the store for over 35 minutes to pick up an online order. I will never come back to this location again.
Atmosphere: 1
Food: 2
Service: 1
Dorine McCrary Spencer
😍some was out and about and stopped by to grab some lunch and was Greeted with a Good morning Along with Smiles and conversation yes nothing but Good Vibes will be visiting soon🤗
Atmosphere: 5
Food: 5
Service: 5
Gigi Gano
This location, even though it closes at 11 pm per the Subway.com website, takes food away and does not have it for offer at 9:20 pm. Please choose better sources. This place does not deserve your business. I asked for a meatball sub and the employee says "she just put the meatballs away", i said ok thanks, however i drove to this subway because the prior subway was closed at 8:44 pm even though the website says it will close at 9pm (lyell Ave location). So that’s two subways in a row that were not able to accommodate my patronage. The employee was not rude, but, was not however not accommodating. Especially since the specific location was to be open for at least 1.5hrs more. I will not be going back to this Lyell Ave location.
Parking: This location Should close earlier since, certain items that are on the menu will not be available and people will not be able to know.
Wheelchair accessibility: There is no ramp, however the entryway is flat.
Atmosphere: 1
Food: 1
Service: 1
Chris MYOB
Sandwich received definitely does not look as nice and full of steak meat as pictured. Felt like they had run out of steak and didn't give a full portion. Portions of footlong sub had no steak and was just bread and sauces. Very disappointing and not worth the price.
Food: 1
Service: 1
Rebecca LeBeau
Friday night I got done bowling and was very hungry so decided to stop at the top of the plaza and get a sub from Subway and it was 10:50pm, the open sign was on and I know they closed at 11pm so I went inside and one lady behind the counter said can I help you and I said can I get a Sub and she said we are closed, so I walked out, but if the open sign is on and the door wasn't locked then your not closed and shouldn't have said anything and waited on me.
Dan McGuire
Ordered chicken and a cheese wrap. Next to no meat, the cheese was like fake dairy product, tasted ? and had to remove more than half of the so called bread to get to the, well, filling. Waste of 8 bucks.
Atmosphere: 1
Food: 1
Service: 2
Hosh Jatch
Gluten Free options are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
A HJ
This location is outstanding with customer service and does a great job making subs. Broccoli Cheese soup is amazing. Employees truly make you feel welcome, too.
Gusto -
Diner, Italian, Coffee & Tea, American, New American
Rafael Torres
I visited this store 3 times and I got no complains, everything good and available employees service good as well.
Atmosphere: 4
Food: 4
Service: 4
Samuel Holmes
I’m going to file a formal complaint with BBB and RPD immediately! Went in around 830. Employee informed me it was cash only, had no Swiss cheese. Made it as sloppy as she could. Charged me $12 without ringing me up or giving me any type of receipt! UNACCEPTABLE!!!
Atmosphere: 1
Food: 3
Service: 1
brookie baby
Friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Kiersten Lewis
Shay waited on us and she was absolutely fantastic and super friendly! There was a long line and she got us in an out as quick as possible and made us laugh in the meantime ! That girl deserves a raise! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, Subway Footlong Cookie
shon gotti
Horrible service. Worker was facetiming in between orders. I walked out without purchasing anything
Good customer service and fast
Atmosphere: 5
Food: 5
Service: 5
Unprofessional staff. Walked in trying to order I was told by the young girl to wait while she was texting and than she skipped right over me I didn’t feel comfortable and didn’t order anything
Atmosphere: 1
Food: 1
Service: 1
Walked in to pick up my online order and gave my name. My sub hadn't been made yet but they said they were starting on it. While I was waiting 3 other guys walked in and got in line. After the 2 people the women behind the counter were helping were done, they proceeded to make the sandwiches (and flirt with) the three guys who had come in after me. 2 more people came in and ordered and got their food and I was still waiting. When I told the woman behind the counter this she proceeded to become rude and obnoxious. Then she said that I had to wait for my turn and that just because I'm white doesn't mean I own everything. Then my sub came out and it was wrong. I waited in the store for over 35 minutes to pick up an online order. I will never come back to this location again.
Atmosphere: 1
Food: 2
Service: 1
😍some was out and about and stopped by to grab some lunch and was Greeted with a Good morning Along with Smiles and conversation yes nothing but Good Vibes will be visiting soon🤗
Atmosphere: 5
Food: 5
Service: 5
This location, even though it closes at 11 pm per the Subway.com website, takes food away and does not have it for offer at 9:20 pm. Please choose better sources. This place does not deserve your business.
I asked for a meatball sub and the employee says "she just put the meatballs away", i said ok thanks, however i drove to this subway because the prior subway was closed at 8:44 pm even though the website says it will close at 9pm (lyell Ave location). So that’s two subways in a row that were not able to accommodate my patronage. The employee was not rude, but, was not however not accommodating. Especially since the specific location was to be open for at least 1.5hrs more. I will not be going back to this Lyell Ave location.
Parking: This location Should close earlier since, certain items that are on the menu will not be available and people will not be able to know.
Wheelchair accessibility: There is no ramp, however the entryway is flat.
Atmosphere: 1
Food: 1
Service: 1
Sandwich received definitely does not look as nice and full of steak meat as pictured. Felt like they had run out of steak and didn't give a full portion. Portions of footlong sub had no steak and was just bread and sauces. Very disappointing and not worth the price.
Food: 1
Service: 1
Friday night I got done bowling and was very hungry so decided to stop at the top of the plaza and get a sub from Subway and it was 10:50pm, the open sign was on and I know they closed at 11pm so I went inside and one lady behind the counter said can I help you and I said can I get a Sub and she said we are closed, so I walked out, but if the open sign is on and the door wasn't locked then your not closed and shouldn't have said anything and waited on me.
Ordered chicken and a cheese wrap. Next to no meat, the cheese was like fake dairy product, tasted ? and had to remove more than half of the so called bread to get to the, well, filling. Waste of 8 bucks.
Atmosphere: 1
Food: 1
Service: 2
Gluten Free options are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
This location is outstanding with customer service and does a great job making subs. Broccoli Cheese soup is amazing. Employees truly make you feel welcome, too.
Wheelchair accessibility: Good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lay's Original, Tuna
Restaurantji Recommends
I visited this store 3 times and I got no complains, everything good and available employees service good as well.
Atmosphere: 4
Food: 4
Service: 4
I’m going to file a formal complaint with BBB and RPD immediately! Went in around 830. Employee informed me it was cash only, had no Swiss cheese. Made it as sloppy as she could. Charged me $12 without ringing me up or giving me any type of receipt! UNACCEPTABLE!!!
Atmosphere: 1
Food: 3
Service: 1
Friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Shay waited on us and she was absolutely fantastic and super friendly! There was a long line and she got us in an out as quick as possible and made us laugh in the meantime ! That girl deserves a raise! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut, Subway Footlong Cookie
Horrible service. Worker was facetiming in between orders. I walked out without purchasing anything
Service: 1
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