Szechuan Opera

630 Park Ave, Rochester
(585) 340-6133

Recent Reviews

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Ibrahim Sannoh

Great food, the staff is class.

Atmosphere: 5

Food: 5

Service: 5

Bruce Kahn

Love the szechuan spicy whole fish!

Atmosphere: 5

Food: 5

Service: 5

Kimberly Waterbury

Absolutely phenomenal food! Great service.

Atmosphere: 5

Food: 5

Service: 5

mara titus

This place had all the right authentic flavors!!! Everything we ordered was fantastic. And they validate parking if you park in the big lot that shares the parking lot.

Atmosphere: 5

Food: 5

Service: 5

Patricia Nash

Ordered lunch special with sesame chicken. Received sweet and sour chicken with a sprinkle of sesame seeds. My son orded general tsao chicken. Received the same sweet and sour chicken I had, with a sprinkle of hot pepper. And it wasn't good chicken. The place is lovely with good service

Atmosphere: 5

Food: 1

Service: 4

Andrea Torre

Unfortunately my latest experience here was not the most welcoming or pleasant. I’ve been here a few times, the first 2 - I loved my meal, customer service was eh.. (the first time, second time I ordered takeout). However, ever since I tried the pork dry pot dish, I absolutely loved it! The spice, the flavor, the tenderness of the meat, the vegetables - everything was great. I love good food. However, when we received our dry pot I noticed a strange smell but decided to ignore it and eat. I tried the vegetables, they were good and fresh, nice crunch to it. But when I tried the meat, it had a spoiled, old taste to it. Kinda like when meat is old or spoiled or maybe has been sitting out for a while. I asked my brother to try it as well and even he said it tastes very different from the first few times we’ve had it. We told the waiter about it and he got the manager, when she came we told her we love the food, we always get this dish so we know the flavor and tenderness/taste of the meat and unfortunately it has a spoiled old taste to it. Her response was “but aren’t you eating it though.” I said to her “we’re eating the vegetables but the meat hasn’t been eaten because there’s a spoilt taste to it.” & she repeats the same thing not showing any empathy or understanding. She proceeds to say “our meat is fresh, we received it the same day, this morning.” & I told her “well I understand that but if you want try the meat to see what we’re talking about you can but unfortunately it doesn’t taste fresh”. She did not want to taste it, she gave off the energy that we were lying and instead of showing understanding she just kept defending how the meat can’t be spoiled and then proceeded to say “well I’ll just take the dish away and remove it”. Which is fine but still, we came here to eat good food. Unfortunately, we did not get that nor did the manager or the waiter have any sort of empathy or understanding about the meat tasting spoiled. The waiter continued to have a horrible attitude, even beginning our sit down - he just rushes through ordering the food. Purposely talking very fast and over you trying to order. Slammed our cups on the table with our drinks - I mean I understand working in a restaurant, we all have bad days but the fact that every time I’ve been here and had the same waiter constantly rush through ordering, barely letting you get a word out to confirm you’ve ordered everything, displaying an attitude while handling the food, the drinks, etc.. it’s very unprofessional especially at a place where I genuinely loved their dry pot dish. In addition, experiencing the lack of concern or professional customer service from the manager about the meat being spoiled was just very upsetting. I think it’s important to make sure the meat being served is not old, stale, or spoiled at a restaurant and if it is, an owner/manager should take that into account and make it a priority to listen and understand so they can ensure this doesn’t happen again to any future customers - not dismiss the concern and defend why they think it’s not spoiled, so unfortunately this is why I rated a 1-star. Hopefully in the future, if a customer addresses any issues with their food they will learn how to handle the situation much better than how it was handled with us.

Food: 1

Service: 1

Amy Green

Beautiful, theatrical atmosphere. Menu selections I haven't seen anywhere else. Friendly service and well executed food.

Atmosphere: 5

Food: 5

Service: 5

Erik Sorensen

Love this place. Great atmosphere. Great service. Great food. Incredible menu that strives for cultural authenticity yet features enough American-Chinese favorites to please both the most and least adventurous diners.

Atmosphere: 5

Food: 5

Service: 5

Steve Vineski

No Gluten Free Menu. You can take your chances ordering rice noodle dishes. It didn't turn out well for me.

Ei Ei Phyu

Foods are amazing

Atmosphere: 5

Food: 5

Service: 5

Austin T

Amazing food, great service, very nice interior

Atmosphere: 5

Food: 5

Service: 5

Michael G

Wow, amazing experience.

Atmosphere: 5

Food: 5

Service: 5

desiree lopez

Food was fresh and had resonable prices! I loved the decor!

Atmosphere: 5

Food: 5

Service: 4

Samantha Wadhams

The food was delicious except for the chicken. The vegetables, the sauce, the rice everything was so good, but was very disappointed in how the chicken was very chewy I had to spit out most of it and it was not very settling to my stomach.

Atmosphere: 5

Food: 3

Liu Chuxuan

Nice food and service.The Sliced beef and ox tongue in chili sauce and spicy hot pot are quite delicious.

Atmosphere: 5

Food: 5

Service: 5

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