Szechuan Opera
630 Park Ave, Rochester
(585) 340-6133
Recent Reviews
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Beautiful experience
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong with anything you order!
Atmosphere: 5
Food: 5
Service: 5
If it's on the menu it's delicious. Been there dozen times and always look forward to going back
Atmosphere: 5
Food: 5
Service: 5
Hidden gem and incredible experience— authentic and huge menu, all fresh and hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
The BEST food, full of flavor & spice!
Atmosphere: 5
Food: 5
Service: 5
Best Chinese food ever in my entire life!
Atmosphere: 5
Food: 5
Service: 5
Great food, the staff is class.
Atmosphere: 5
Food: 5
Service: 5
Love the szechuan spicy whole fish!
Atmosphere: 5
Food: 5
Service: 5
Absolutely phenomenal food! Great service.
Atmosphere: 5
Food: 5
Service: 5
This place had all the right authentic flavors!!! Everything we ordered was fantastic. And they validate parking if you park in the big lot that shares the parking lot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered lunch special with sesame chicken. Received sweet and sour chicken with a sprinkle of sesame seeds. My son orded general tsao chicken. Received the same sweet and sour chicken I had, with a sprinkle of hot pepper. And it wasn't good chicken. The place is lovely with good service
Atmosphere: 5
Food: 1
Service: 4
Unfortunately my latest experience here was not the most welcoming or pleasant. I’ve been here a few times, the first 2 - I loved my meal, customer service was eh.. (the first time, second time I ordered takeout). However, ever since I tried the pork dry pot dish, I absolutely loved it! The spice, the flavor, the tenderness of the meat, the vegetables - everything was great. I love good food. However, when we received our dry pot I noticed a strange smell but decided to ignore it and eat. I tried the vegetables, they were good and fresh, nice crunch to it. But when I tried the meat, it had a spoiled, old taste to it. Kinda like when meat is old or spoiled or maybe has been sitting out for a while. I asked my brother to try it as well and even he said it tastes very different from the first few times we’ve had it. We told the waiter about it and he got the manager, when she came we told her we love the food, we always get this dish so we know the flavor and tenderness/taste of the meat and unfortunately it has a spoiled old taste to it. Her response was “but aren’t you eating it though.” I said to her “we’re eating the vegetables but the meat hasn’t been eaten because there’s a spoilt taste to it.” & she repeats the same thing not showing any empathy or understanding. She proceeds to say “our meat is fresh, we received it the same day, this morning.” & I told her “well I understand that but if you want try the meat to see what we’re talking about you can but unfortunately it doesn’t taste fresh”. She did not want to taste it, she gave off the energy that we were lying and instead of showing understanding she just kept defending how the meat can’t be spoiled and then proceeded to say “well I’ll just take the dish away and remove it”. Which is fine but still, we came here to eat good food. Unfortunately, we did not get that nor did the manager or the waiter have any sort of empathy or understanding about the meat tasting spoiled. The waiter continued to have a horrible attitude, even beginning our sit down - he just rushes through ordering the food. Purposely talking very fast and over you trying to order. Slammed our cups on the table with our drinks - I mean I understand working in a restaurant, we all have bad days but the fact that every time I’ve been here and had the same waiter constantly rush through ordering, barely letting you get a word out to confirm you’ve ordered everything, displaying an attitude while handling the food, the drinks, etc.. it’s very unprofessional especially at a place where I genuinely loved their dry pot dish. In addition, experiencing the lack of concern or professional customer service from the manager about the meat being spoiled was just very upsetting. I think it’s important to make sure the meat being served is not old, stale, or spoiled at a restaurant and if it is, an owner/manager should take that into account and make it a priority to listen and understand so they can ensure this doesn’t happen again to any future customers - not dismiss the concern and defend why they think it’s not spoiled, so unfortunately this is why I rated a 1-star. Hopefully in the future, if a customer addresses any issues with their food they will learn how to handle the situation much better than how it was handled with us.
Food: 1
Service: 1
Beautiful, theatrical atmosphere. Menu selections I haven't seen anywhere else. Friendly service and well executed food.
Atmosphere: 5
Food: 5
Service: 5
Love this place. Great atmosphere. Great service. Great food. Incredible menu that strives for cultural authenticity yet features enough American-Chinese favorites to please both the most and least adventurous diners.
Atmosphere: 5
Food: 5
Service: 5
No Gluten Free Menu. You can take your chances ordering rice noodle dishes. It didn't turn out well for me.
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