Taco Bell

358 Lake Ave, Rochester
(585) 532-6230

Recent Reviews

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Mark Grasley

Over half hour wait at 1:30am. You can see employees just laughing and dancing and doing dumb stuff. Unreal to have to wait this long when people are trying to make money. I legit can't believe how bad this place is. Management needs to flip every employee in this place, it's diabolical how bad it is.

Atmosphere: 1

Food: 1

Service: 1

Destiny Arson

One of the employees threaten us with a gun and not only that said that they was gonna call the police on us for simply saying we were not going around the drive thru again for an order that was already placed and ready.

Atmosphere: 1

Food: 1

Service: 1

whitstorm

Made me go back to the drive trough because my order wasn't ready while I was the only customer at their drive trough

Atmosphere: 1

Food: 1

Service: 1

Scott

Didn't go in but way to expensive won't eat there More glad I'm bk in ohio

Atmosphere: 3

Food: 5

Service: 5

Melissa Negron

I ordered off of DoorDash at 130 and got my food at 230, the poor dasher stood there for 40 minutes waiting for my order. Whatever you do do not pick this location!!!! I couldn’t believe I waiting that long for the food, I live 2 mins away and should have just walked there instead lol

Food: 4

dumb start

Disrespectful unclean no one had hair net on including managers doors locked with customers inside

Atmosphere: 1

Food: 1

Service: 1

Jerry Straub

This location is the slowest! I waited almost 40 minutes for a burrito and some fries!👎🏿 And that was to prepare it. I’m not talking about the delivery time!

Service: 1

Lisa Davis

Horrible experience came to get my order and the lady that took my order was so rude I’ve never experienced or went through anything like this in my life. The manager said she was pregnant and that was why she spoke to us like that. That’s not an excuse she said foul language to us in front of the manager I told the manager why she did that and he said he sent her home and couldn’t give us her name or his name I’ve never been disrespected like this in my like and my kids heard it all also it need to be a change asap and I wonder if she did anything to my food I shouldn’t have to worry like that over food that’s payed for MANAGEMENT PLEASE STEP IN CUSTOMER SERVICE IS AT AN ALL TIME LOW AT THIS LOCATION AND I HAVE THE VIDEO . My food is cold also I guess they showed me smh

Atmosphere: 1

Food: 1

Service: 1

michael yothers

The absolute slowest Taco Bell I’ve ever been to you better make sure you have an hour lunch break it takes and I timed it 15 minutes to get two tacos

Atmosphere: 1

Food: 1

Service: 1

Jazzy Jazz

I didn’t get my whole order . They look in the bag and still I get half of what I paid for.

Service: 2

Clintarooni

You will wait for a bit, but it's worth it for the amazing food

Atmosphere: 5

Food: 5

Service: 5

John Chestnut

Nasty food leftover potato in my box of chulupas im sueing

Atmosphere: 1

Food: 1

Service: 1

Moussa Babou

Terrible understanding, very slow and without a way of communication

Service: 1

San Lamar

Food was served cold, barely any ice in my soda which was served flat. I asked for hot sauce and they gave me mild. Disappointing all across the board.

Atmosphere: 1

Food: 1

Service: 2

Sparrow Rainwater

I got there at 2:45am, i just wanted a taco, got stuck in line for 15 min, couldn't move forward or leave the line, by the time I got up there it had turned 3, there was a whole line of people and they just turned everything off and said we were closed. I was forced to wait in line for 15 min, I couldn't leave, and as soon as I was going to order it hit 3am and I was denied service. Id of left the line if I could but the fact everyone was denied service is kinda ass

Atmosphere: 1

Service: 1

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