Taco Bell

Name: Taco Bell
Address: 3900 Dewey Ave, Rochester, New York, 14616, US
Telephone: (585) 581-9299
Price range: $
Rating: 1.8

$ • Fast Food, Mexican

Hours:
3900 Dewey Ave, Rochester
(585) 581-9299

Menu Order Online

About Taco Bell

Taco Bell has received mixed reviews, with some customers praising its food and service, while others have experienced issues with stock availability and order accuracy. Customers appreciate the variety of food options, including the ability to customize orders and healthier choices. The staff is generally described as nice, and the location as pleasant. Some customers noted that the food is made to order and the portions are very generous, which is different from most Taco Bells. The dining room is usually clean, although a few tables may be dirty at times. Customers have reported waiting around 10 minutes for their orders.

However, there are ongoing problems with items being out of stock, such as potatoes, bags, cup holders, and specific menu items like apple empanadas, which have yet to be brought back. This has led to frustration, especially since some customers face difficulties getting refunds or contacting corporate, as there is no phone number to call. Many have had to contact the company through online help forms or social media, often without receiving any response. One customer mentioned losing about $150 over two years due to missing or unavailable items, and others advised always calling ahead to check stock to avoid losing money.

Despite these issues, some customers still find the food tasty, though it may not always be hot upon delivery. The drive-thru menu sign can malfunction at times, and there have been instances of orders being incorrect. The parking lot usually has enough space, with 8-10 spots close to the building and additional spots along the edges. Overall, service is generally good, but stock issues and communication problems remain common concerns.