Taco Bell

1436 W Ridge Rd, Rochester
(585) 295-8155

Recent Reviews

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samantha andrews

Ordered 2 cheesy Gordita crunch and this is how they both came.. empty and just cheese not melted. I’m not sure what happened… I give service a 2 because the guy giving me the bag was nice and upbeat.

Food: 1

Service: 2

Goat_house221

Workers are incompetent and constantly make mistakes don’t go here I would give it half star if I could absolutely pathetic

Atmosphere: 1

Food: 1

Service: 1

Andrew Alt

I just had a pleasant experience at Taco Bell they had a girl working the window pretty sure she's had her name was Abrina but my car was fairly loud she could have said Sabrina. I do apologize for getting her name possibly wrong. But she was super sweet I wasn't sure what something was called I wasn't sure that there's something apparently got taken off the menu and she was patient with me she was kind she was sweet. I just had to write this review to say Top Notch employee this girl deserves a raise she is awesome!

Atmosphere: 5

Food: 5

Service: 5

Angel Carter

Chalupas are hard as a rock.
Stop overlooking them!
All locations.

Atmosphere: 5

Food: 3

Service: 5

Patti Fox

I picked up food today for a coworker and I must say the service was quick,the lady that was working the window helped me,her name was Isabel, So nice to be greated with a smile and ask if she can make the drink for me as she noticed I had no idea what drink my coworker wanted and how to make it. Thank you it's the small things that make someones day! We need more customer service people like you!! Place was extremely clean ,very impressed by all.

Atmosphere: 5

Food: 5

Service: 5

Julie

I was about to write a bad review about when I went through the drive thru and they gave me the wrong order, got all the way home and had to drive back to tell them. But when I drove back and showed the kid in the hat and glasses my receipt versus what they gave me he addressed it with the drive through which was good because they needed to know they messed up but then he prepared my meal fresh and quickly! He even gave me the wrong food. So I was pleased of the service of that guy, thank you for making it right.

Atmosphere: 3

Food: 5

Service: 4

Skyler Houghton

First taco bell to not mess up my order love it

Atmosphere: 5

Food: 5

Service: 4

Tommy

Shitty food, shitty customer service, food taste awful and sloppy, it’s mostly the dinner time 5-12pm

Atmosphere: 1

Food: 1

Service: 1

Maia McDonald

We just moved here yesterday and that was the best Taco Bell Ive ever had. Staff was super nice and the food is BANGIN.

Atmosphere: 5

Food: 5

Service: 5

Chloe Stone

I ordered food from here using the app and got delivery.

Most of my order was missing. I tried reaching out to customer service for the app. There's no way to get a human. I can fill out a form. But there's no way to get a refund for my missing food.

This is the restaurant that made my food. So I feel like they should be somewhat responsible.

Atmosphere: 1

Food: 1

Service: 1

Terrance Ray Trybus

The food was really good, hot and fresh. It was served by a friendly stay with little wait time in the drive thru.

Food: 5

Service: 5

Sarah Kendall

I got food from here an hour before they close and all 3 of my tacos had stone cold meat and the soft shells were so stale they were ripping as I was holding the taco. Horrible, horrible service

Atmosphere: 1

Food: 1

Service: 1

Deanna Magro

I want to give the worker Kayla D. a huge compliment, she was one of the nicest workers I have encountered. She adds brightness to your store, and the food was better than the one I usually go to. 🥰

Atmosphere: 5

Food: 5

Service: 5

Journeyz Moment

Either people don't like working that area at this location or just dont give a damn. Management get on your team to do better.

Atmosphere: 2

Food: 1

Service: 3

ALee Henderson

Always open till 3am with a smile !!!!

Atmosphere: 5

Food: 5

Service: 5

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