Taco Bell

1436 W Ridge Rd, Rochester
(585) 295-8155

Recent Reviews

Jaylynn Hudson

I had the most DISGUSTING experience at Taco bell. If the restaurant has closed early that is acceptable but please do not accept mobile orders online or ARGUE with customers through the drive Thur speaker and window. It was the most unprofessional and Traumatic experience dealing with someone so childish that they did not acknowledge me until I was kindly telling a fellow patron they were closed and the girl in the picture got very aggressive and argumentative with me as she nor the other 2 employees were able to acknowledge me prior to me speaking with the other customer there. I do not feel safe going to this location as my order was made online and the unnecessary aggression and unprofessional behavior that came from this young girl does not make me feel safe with the information that I used to place my order. I hope she isn't allow to view customers information as she does not seem professional enough to make sane decisions with that information.

Atmosphere: 1

Service: 1

Ashley Rosas

Quick service! ?

Atmosphere: 5

Food: 5

Service: 5

Candy Castillo

Excellent food good

Atmosphere: 5

Food: 5

Service: 5

Cherice

This my second time going to Taco Bell & it’s closed before 3am! It’s 2:15am if it’s not open till 3am change times online!

Ronald Uribe

Tried two times to get food from the drive thru. Last time waited over 15 minutes at the speaker and gave up. Tonight I waited behind a car that was waiting as well to place an order at the speaker. Gave up after 5 minutes of no movement. I have never seen a fast-food restaurant ran so poorly in my life. Absolute embarrassment.

Atmosphere: 1

Food: 1

Service: 1

Blossom french

Went in side a wonderful lady took my order her name tayahjah r. Had a smile on her face was so kind and giggly ? love it! Great

Food: 4

Service: 5

Recommended dishes: Chicken Quesadilla

Michelle Antes

Manager was superb communicating with employees with food, time, delegating. 2 thumbs up for this gentleman on a job well done. I am usually on the east side of the city and they could learn alot from him.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco

John Schneider

Unfortunately usuruly Zero sauces on a $30 order.

Service: 1

Jackie Lopez

The staff was very friendly and the food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hard Taco

Joshua Lopez

Worst ever cold food nacho fries where empty like someone was eating them already 30 mins away n drive true and the person in front of me had one drink like it is worst taco bell ever

Maraya Polo

Today 16 Dic 2023, I am here 6pm!!... the Lady at the from the desk, She so Profesional, very nice attentions a the costumes, She focus 100% for everything and every person is okay!!...I am very surprised because At this time She (Noelle) another Lady was the cleaner tables ( Tiara) has cleaner today!!NOELLE The best-selling and the wonderful actitud! Congratulations TACO BELL...Today... I am here at feel at my home eat healthy food!maraya Poll.

Atmosphere: 5

Food: 5

Service: 5

Dylan Howard

The last 3 times I've came here they have simply failed to check the bag and make sure everything is in the bag. And this time every peice of lettuce was wilted and soggy wet which soaked thru the tortillas. To drive 20 minutes home to then open the bag and realize you've been robbed 3 times now is ridiculous. I've missed a total of 6 items from 3 trips. 2 each order. It should not be this difficult to focus on your work and not your phones or rushing it through the line. They don't even ask if u want sauce anymore or give u napkins you'd think they could at least give you what you pay for.

Atmosphere: 1

Food: 1

Service: 2

Kirsten G

If I could give 0 stars, I would. Placed a mobile order and got to the window and was told “just so you know, we’re out of beef for the night.” Okay, fine. When I told them I had placed a mobile order they then proceeded to tell me “yeah, so, I don’t have beef, the beans for the 5 layers you ordered, or rice”. So, you’re still open for over an hour and you don’t have any of the items that make up 60% of the choices on your menu? Do better. Absolutely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Nicole Hemminger

Worst Taco Bell EVER!!!!!

Atmosphere: 1

Food: 1

Service: 1

Robert Gillette

Didn't know how to ring in 10 tacos and there were two people on the headset. The kid on the headset with the glasses was really a rude human. Won't return or recommend this location.

Atmosphere: 1

Food: 2

Service: 1

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