Attempted to place an order at 6:55pm and was informed that the grills had been closed and they were no longer serving food despite the website stating a closing time of 8:00pm. Completely understand stopping food orders 30 minutes in advance of closing, but 65 minutes, little more than unreasonable. Very disappointing!
Atmosphere: 1
Food: 1
Service: 1
Deanne Stratton
They utilize a poorly functioning app to take orders. But more disturbing is the tone and personality of the staff, specifically Lacey. She was rude and disrespectful just downright deplorable. I understand a bad day but this was and is unacceptable.
Service: 1
Shivas Gilotra
For being famous for hot dogs, the hot dogs don’t like up to the hype. Very clearly warmed after being frozen (which is fine) but the buns are ice cold. The fries were essentially raw. The service was trash. He gave me the wrong order then argued until I showed him my receipt. Will not be coming back.
Atmosphere: 2
Food: 2
Service: 1
Joey G
Never again, was excited about a Beef On Wick but probably the worst one i’ve ever had, the $4 soda was in the cooler but was room temperature and of course no ice to offer,
Atmosphere: 1
Food: 1
Service: 4
Kathy Stites
bun was cold and rather hard, ate the zweigles dog only.
KDP One Hope
Stale bread horrible service just rude rude rude lady , little hotdog with horrible toppings. I should have read the reviews first. Walk right past it. Keep going.
Atmosphere: 2
Food: 1
Service: 1
Avi Brender
The pizza was absolutely nasty. I'm talking inedible rubber. The fries were good though.
Atmosphere: 1
Food: 1
Service: 5
Gary Persica
This place needs to be shut down immediately. They are giving Rochester's prized staples a bad name. I got the garbage plate and it was terrible. I'm not sure what meat it was but it wasn't real burger. The original has 2 cheeseburgers but this only has one. The hot sauce was nowhere near the original. The fries were undercooked and luke warm at best. The burger was luke warm, the cheese wouldn't even melt on it. Steer clear from here. If you are not from Rochester then please do not judge our food by eating this terrible imposter.
Jesse Cottrell
Italian sausage was fantastic and employees were very nice and helpful. Also highly recommend the Abbott’s custard turtle bar from the freezer!
Food: 5
Service: 5
blake emmerich
$24 for a cheese burger, fries and drink. The burger was the same quality you would get in an elementary school lunch and didn't come with lettuce, tomato, or onion. Waste your money elsewhere.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Gusto -
Diner, Italian, Coffee & Tea, American, New American
The only reason I gave it 3 stars was because of the employees. I was not impressed at all with the White Dog and Spicy(not spicy at all) meat sauce. Maybe it's just a taste variation thing. But I didn't care for it. But the ladies working the register and making the hotdogs were super nice and explained everything to me. I wish I could remember their names. But one was even in a hotdogs costume and really doing their best to make sure the customers were happy and felt welcomed. Both of these ladies were doing a wonderful job and really seemed to be happy to meet everyone coming in.
Atmosphere: 3
Food: 3
Service: 5
John
Absolute worst hot dog and burger I have ever had. I am not picky on frozen food or bread that isn’t fresh but this was the worst frozen food and stale bread I have ever had. Fries were disgusting as well. They were frozen and soggy. $80 for a family of five. Disgusting. Worst of all, they were rude and refuses to give any refund.
Atmosphere: 1
Food: 1
Service: 1
James Britt
As someone who has had garbage plates at almost every place they are served, this was by far, the worst I have ever had. Avoid.
Atmosphere: 3
Food: 1
Service: 4
Scott M Grayko
This is an embarrassing excuse of a depiction of the "Taste of ROC" I can't belive this is what the airports depiction of ROC food is. Can't belive Salvatores Red Osier and Zweigles cosigned on this. Mac salad was a overcooked mush One scoop of hot sauce for a plate. Oh and maybe a real beef patty. Horrible go to B Gate.
Attempted to place an order at 6:55pm and was informed that the grills had been closed and they were no longer serving food despite the website stating a closing time of 8:00pm. Completely understand stopping food orders 30 minutes in advance of closing, but 65 minutes, little more than unreasonable. Very disappointing!
Atmosphere: 1
Food: 1
Service: 1
They utilize a poorly functioning app to take orders. But more disturbing is the tone and personality of the staff, specifically Lacey. She was rude and disrespectful just downright deplorable. I understand a bad day but this was and is unacceptable.
Service: 1
For being famous for hot dogs, the hot dogs don’t like up to the hype. Very clearly warmed after being frozen (which is fine) but the buns are ice cold. The fries were essentially raw. The service was trash. He gave me the wrong order then argued until I showed him my receipt. Will not be coming back.
Atmosphere: 2
Food: 2
Service: 1
Never again, was excited about a Beef On Wick but probably the worst one i’ve ever had, the $4 soda was in the cooler but was room temperature and of course no ice to offer,
Atmosphere: 1
Food: 1
Service: 4
bun was cold and rather hard, ate the zweigles dog only.
Stale bread horrible service just rude rude rude lady , little hotdog with horrible toppings. I should have read the reviews first. Walk right past it. Keep going.
Atmosphere: 2
Food: 1
Service: 1
The pizza was absolutely nasty. I'm talking inedible rubber. The fries were good though.
Atmosphere: 1
Food: 1
Service: 5
This place needs to be shut down immediately. They are giving Rochester's prized staples a bad name. I got the garbage plate and it was terrible. I'm not sure what meat it was but it wasn't real burger. The original has 2 cheeseburgers but this only has one. The hot sauce was nowhere near the original. The fries were undercooked and luke warm at best. The burger was luke warm, the cheese wouldn't even melt on it. Steer clear from here. If you are not from Rochester then please do not judge our food by eating this terrible imposter.
Italian sausage was fantastic and employees were very nice and helpful. Also highly recommend the Abbott’s custard turtle bar from the freezer!
Food: 5
Service: 5
$24 for a cheese burger, fries and drink. The burger was the same quality you would get in an elementary school lunch and didn't come with lettuce, tomato, or onion. Waste your money elsewhere.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
The only reason I gave it 3 stars was because of the employees. I was not impressed at all with the White Dog and Spicy(not spicy at all) meat sauce. Maybe it's just a taste variation thing. But I didn't care for it. But the ladies working the register and making the hotdogs were super nice and explained everything to me. I wish I could remember their names. But one was even in a hotdogs costume and really doing their best to make sure the customers were happy and felt welcomed. Both of these ladies were doing a wonderful job and really seemed to be happy to meet everyone coming in.
Atmosphere: 3
Food: 3
Service: 5
Absolute worst hot dog and burger I have ever had. I am not picky on frozen food or bread that isn’t fresh but this was the worst frozen food and stale bread I have ever had. Fries were disgusting as well. They were frozen and soggy. $80 for a family of five. Disgusting. Worst of all, they were rude and refuses to give any refund.
Atmosphere: 1
Food: 1
Service: 1
As someone who has had garbage plates at almost every place they are served, this was by far, the worst I have ever had. Avoid.
Atmosphere: 3
Food: 1
Service: 4
This is an embarrassing excuse of a depiction of the "Taste of ROC" I can't belive this is what the airports depiction of ROC food is. Can't belive Salvatores Red Osier and Zweigles cosigned on this. Mac salad was a overcooked mush
One scoop of hot sauce for a plate. Oh and maybe a real beef patty. Horrible go to B Gate.
Atmosphere: 2
Food: 1
Service: 1
Great for and service
Atmosphere: 5
Food: 5
Service: 5
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