TGI Fridays
432 Greece Ridge Center Dr, Rochester
(585) 723-6300
Recent Reviews
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My bf had to have ribs remade… the manager personally made them. What a difference! She should make them EVERY time. The first set was nasty,dry n cold. Hers were moist flavorful n even garnished! Lol… thank u for correcting the issue with professionalism n quick service.
We came in tonight to eat dinner. After over an hour after ordering, we did not receive our appetizer or food. We had only received our drinks. The server came over and apologized for something that wasn't her fault. The other table stated they could hear the manager fighting with the kitchen staff. If I could give zero stars I would, the only decent thing about our experience was our server.
The place was nice. The food is good and afternoon hours are great not too crowded. My reason for the 4star rating is my coffee was cold because of the slight air conditioning. I wasn't able to drink it all. The waitress had too many roles and wait tables. She was super busy. He food was good though.
I Ordered TGI Fridays "Bucket of bones"It came with glazed pork ribs, wings(I chose hot), seasoned fries. My choice of drink was a Long Island Iced Tea.These were good, the Long Island iced tea was good, the french fries were real good, the pork ribs were over dried and almost meatless( I do not recommend the ribs). It was a Sunday around 1:30pm so parking was good.
There were only 3 other tables when we got there. It took 10 minutes to be seated. 15 minutes later our sever arrives to take our orders. The guy serving us was high on something and spilled our drinks on us. The food served was terrible and must have been sitting in the back for 10 minutes. I ordered Chicken Broccoli Alfredo Tortellini, and the Alfredo sauce was just oil. Overall, worst experience I’ve ever had and any TGI Friday’s and any restaurant.
Service was extremely slow. I sat about 10 minutes before I even got a waiter. And of course my granddaughters couldn't decide what they wanted so I told him we'd be a few minutes. It's like he forgot we were there. So we left after about half an hour. I didn't have time to see how long it would be before we even got something to eat. I won't ever go there again!!!
Good food and one of the best rewards programs around!
Food over cooked some not done please bring your own Lysol wipes. Waiter very knowledgeable but food was not to perfection ??♀️
I got a chicken sandwich and everyone else got burgers. The burgers were decent, not great. My chicken was inedible. The bottom was too hard to bite through. So gross. It looked like plastic. The service was definitely subpar too but there was hardly anyone working so that was somewhat understandable. The whole thing was a waste.
I paid $80 for my food ordered on Uber eats and was missing a whole sandwhich. And only received $5 back. $26 for the salmon the size of a chicken tender. The ribs was actually good but I paid for extra sauce on the side and that wasn’t in the bag either. All in all very disappointed in this restaurant. They need to do better!
Restaurantji Recommends
I went for lunch on a slow Sunday afternoon it took an hour to receive my meal. There was staff sitting at a table to the left of the entrance yelling to other workers on the other side of the restaurant to bring her stuff, employee showing up off on their days off helping themselves to the kitchen getting served before customers. When we finally received our meals they were extremely salty and over cooked. Will never try this chain again. The staff is unprofessional and the place is not cleaned. Most of them sit and ignored us or walked by and didn’t acknowledge. They handed out coupons at the end, only because they know most people won’t he coming back after the terrible food and experience.
Had to wait more than 10 minutes to be acknowledged and seated. Food was ok. Menu has changed. LESS OPTIONS, NO MORE GRILLED SHRIMP ON SKEWERS... was told I could not remove fried shrimp from my meal for different shrimp....
Literally took 15 minutes to get seated, workers were walking past us. After getting seated took 10 minutes to get our drinks, 20 minutes after Finally took our order didn’t get that for another 35-40 minutes later, asked for no cheese on my burger but they put it on it and forgot the avocado on it. My sister got a steak Asked for rare but it came out well done, found two hairs in our food. Got brownies but it took 25 minutes till we got them. they were raw, my sister got the Oreo ice cream thing and they forgot the strawberrys and sprinkles, I know it’s not a big deal but one thing after the other is annoying, we were there for 2 and a half hours. Was not impressed not going back
I'll never set foot in this restaurant again ever. The sign right on the window says you open at 11am. No sign stating otherwise. Take out door is open and I get told rudely that they are closed at 11:38am. Pandemic or not, other restaurants can get it together. Manage your restaurant!!!!!
More than half the tables were COVERED in trash and plates, nobody cleaned them up. We waited for 10 minutes just to get noticed in a dead restaurant. We ordered our meal and drinks and waited 20 minutes, still no drinks to be seen, no one on the floor working.It would have been understandble if they were busy. THERE WAS ONLY 4 TABLES WITH PEOPLE IN THEM
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