Lovely place to eat, and dog friendly! Kim was a wonderful server, I enjoyed talking with her!
Atmosphere: 5
Food: 5
Service: 5
J PLenhard
We ordered the union burger with fries on the side. The portion size was perfect and a good value. The flavors and combination of textures was a delight, crispy bacon, but not crumbly, deep fried onion ring, fresh tomato, lettuce, and cheddar cheese complimented with a chipotle sauce. Really good.
I ordered medium and got medium. That was a big plus.
And the fries are also uniquely delightful.
Our waitress was wonderful! A great experience overall.
Atmosphere: 5
Food: 5
Service: 5
Nathan Bantle
Really impressed with the look and feel of this restaurant. The food presentation was also beautiful. Unfortunately the flavors didn’t live up to the visuals. Glad I came but probably would only go once.
Atmosphere: 4
Food: 3
Service: 4
Darlene Aymerich
Nice bar restaurant. Large portions of food. Prices aren't too bad. Good drinks and history of the bar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Shrimp
ankur mody
Neighbourhood bar. Beers are $8, could be $ 6 or $7 but still a good bar.
I didn't get food here.
Atmosphere: 5
Service: 3
Fitzsimmons-Smith
We got married in the upstairs and couldn’t have been more pleased. As always, the staff were amazing and accommodating, and the food was on point - in fact, it was excellent! Never had a better a better chicken french! Everyone raved about how delicous each dish was (even our neighbors who were gifted the leftovers).
Hat tip to Aimee, Kym, and the cook. Our friends loved it and said it all was very relaxed and a nostalgic experience.
We’re regulars at Union and can’t speak enough good about how the staff are so welcoming. In a world that seems less than nice sometimes, it is incredibly appreicated.. Love you guys!
Atmosphere: 5
Food: 5
Service: 5
Melissa Cushman
Great server, quick service, and delicious burger
Atmosphere: 5
Food: 5
Service: 5
Logan Rath
Great food and amazing service as always. Kym is attentive and took great care of us.
Atmosphere: 5
Food: 5
Service: 5
Janette Taylor
Kym is my FAVORITE bartender in the city. Great martinis, wonderful atmosphere. Excellent place to write, have lunch or just hang out. Our go-to place for relaxation & fun.
Atmosphere: 5
Food: 4
Service: 5
Anna Fitzsimmons
Best fish fry in town!!! Love it so much I’m even finishing coleslaw. Consistently delish!
My wife and I had the fish & chips, and fish fry. The fish and chip portion was very small and overcooked. My fish fry and coke slaw were tasty but the fish left a huge grease spot on my plate
Atmosphere: 3
Food: 2
Service: 4
Rick Looby
Sadly arrived at 6:45 with a reservation took sometime for service not overly busy placed order 25 minutes later informed wife's selection unavailable you would hope the kitchen would share with the wait staff when out of items next selection made 50 minutes later meals arrived 2nd selection also short ordered kitchen took it upon themselves to substitute bread and raw zucchini and celery sticks to make up for additional items not available for menu item not special item ordered. The other 3 guests got fish fry specials sadly over done but edible wife ordered hot tea twice served cold. Waitress pleasant but could have used support to second floor as she had to make numerous trips to serve a party of 4 staff acknowledged poor service did no charge for mediocre soup. Nice facility but unable to meet menu items offered may try again but I would check to make sure items available
******* I have to acknowledge the restaurant owner stepped up to my service review apologized acknowledged the short coming and refunded the meal certainly worthy over another try. THANK YOU
Atmosphere: 5
Food: 4
Service: 5
Darlene Kelly
This is the first negative review I have submitted regarding a business in years. I wasn't going to bother, but my husband and I were so disappointed, and actually shocked by the lack of service and the employees' attitude that I just had to pass this along. We have gone to this business many times, but usually it is for drinks after a nice ride through the park. However, my husband likes a good fish fry so we decided to try it. The first time,, a few weeks ago, after we were seated the waitress informed us they were out of the fish fry. No problem, we decided on fish and chips, which were very good. The next time we went, the kitchen closed early. Apparently a good review on Facebook drove a great deal of business. Of course, this is great news especially for a local owned business, which we make it a point to patronize if possible.
Last night was a disaster! We arrived around 7 pm to be sure we would get his fish fry. They person who greeted us said it would be 45 minutes to an hour. My husband asked if they would have fish available, and she checked and said that it should not be a problem. We left our name, got a couple of drinks, and told them we were going out front. No Problem. My husband even went back in for another glass of wine. After awhile I noticed many people coming out, and others going in so we went and asked about our table. The server said they forgot and were now out of fish. I asked to speak with a manager, and Amy came over. She was very flustered, said they were just very busy and had forgotten about us. I did ask at that point, what was the purpose of taking my name, and how did this process work. No explanation at all; basically that's just how it is. When I screw up, and this was a screw-up, the first think I do is apologize. Nope! That was not happening here. I told her I was not paying for our drinks, and proceeded to the front of the bar to finish our drinks. As we were sitting there discussing the situation, and how disappointed we were I made a joke about maybe Bar Rescue should be called. Another patron, a couple of seats away, who had just walked in, interjected with his comments. I quietly, and politely, told him he did not know the circumstances, and therefore it was really none of his business. At this point the bartender came over, and said we were being disruptive. Absolutely not! I've been there before, and I know what disruption, and rudeness looks and sounds like. You know, I had even taken out a tip for her because of course none of this was her fault. Actually, it isn't anyone's fault. Life happens. Mistakes are made. I get that. But as a service provider, when you have a dissatisfied customer, the first thing is to apologize, and see if there is anything that can rectify the situation. Will we go back? I'm not sure. Maybe we are banned for life?
Meghan T
The service and food is always top notch. The fact that the building has so much local history is a major plus. We definitely recommend!
cici owens
Just arrived to Irondequoit after being away 12 years. We came in at 745 pm, they close at 9pm. Don’t think they were happy to receive our table of 3. Wish they would have told us the kitchen was wanting to close, we would have happily gone elsewhere. Our waitress was short with us. When we ordered, 3 haddock meals, we were informed only one was available unless they cooked the haddock from frozen. No biggie, husband ordered the fish fry $20 and sister in law and I ordered the hamburger special $10. Husbands fish was a heavy batter. The outside was crispy but the batter near the fish was wet and gooey. The hamburgers were good. The fries on the haddock were proper but when comparing my fries to his. My fries looked like the dregs from the bottom of the fryer oil (not the fryer basket) and looked like cheeses curds (size).
Lovely place to eat, and dog friendly! Kim was a wonderful server, I enjoyed talking with her!
Atmosphere: 5
Food: 5
Service: 5
We ordered the union burger with fries on the side. The portion size was perfect and a good value. The flavors and combination of textures was a delight, crispy bacon, but not crumbly, deep fried onion ring, fresh tomato, lettuce, and cheddar cheese complimented with a chipotle sauce. Really good.
I ordered medium and got medium. That was a big plus.
And the fries are also uniquely delightful.
Our waitress was wonderful! A great experience overall.
Atmosphere: 5
Food: 5
Service: 5
Really impressed with the look and feel of this restaurant. The food presentation was also beautiful. Unfortunately the flavors didn’t live up to the visuals. Glad I came but probably would only go once.
Atmosphere: 4
Food: 3
Service: 4
Nice bar restaurant. Large portions of food. Prices aren't too bad. Good drinks and history of the bar.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Shrimp
Neighbourhood bar. Beers are $8, could be $ 6 or $7 but still a good bar.
I didn't get food here.
Atmosphere: 5
Service: 3
We got married in the upstairs and couldn’t have been more pleased. As always, the staff were amazing and accommodating, and the food was on point - in fact, it was excellent!
Never had a better a better chicken french! Everyone raved about how delicous each dish was (even our neighbors who were gifted the leftovers).
Hat tip to Aimee, Kym, and the cook. Our friends loved it and said it all was very relaxed and a nostalgic experience.
We’re regulars at Union and can’t speak enough good about how the staff are so welcoming. In a world that seems less than nice sometimes, it is incredibly appreicated.. Love you guys!
Atmosphere: 5
Food: 5
Service: 5
Great server, quick service, and delicious burger
Atmosphere: 5
Food: 5
Service: 5
Great food and amazing service as always. Kym is attentive and took great care of us.
Atmosphere: 5
Food: 5
Service: 5
Kym is my FAVORITE bartender in the city. Great martinis, wonderful atmosphere. Excellent place to write, have lunch or just hang out. Our go-to place for relaxation & fun.
Atmosphere: 5
Food: 4
Service: 5
Best fish fry in town!!! Love it so much I’m even finishing coleslaw. Consistently delish!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My wife and I had the fish & chips, and fish fry. The fish and chip portion was very small and overcooked. My fish fry and coke slaw were tasty but the fish left a huge grease spot on my plate
Atmosphere: 3
Food: 2
Service: 4
Sadly arrived at 6:45 with a reservation took sometime for service not overly busy placed order 25 minutes later informed wife's selection unavailable you would hope the kitchen would share with the wait staff when out of items next selection made 50 minutes later meals arrived 2nd selection also short ordered kitchen took it upon themselves to substitute bread and raw zucchini and celery sticks to make up for additional items not available for menu item not special item ordered. The other 3 guests got fish fry specials sadly over done but edible wife ordered hot tea twice served cold. Waitress pleasant but could have used support to second floor as she had to make numerous trips to serve a party of 4 staff acknowledged poor service did no charge for mediocre soup. Nice facility but unable to meet menu items offered may try again but I would check to make sure items available
******* I have to acknowledge the restaurant owner stepped up to my service review apologized acknowledged the short coming and refunded the meal certainly worthy over another try. THANK YOU
Atmosphere: 5
Food: 4
Service: 5
This is the first negative review I have submitted regarding a business in years. I wasn't going to bother, but my husband and I were so disappointed, and actually shocked by the lack of service and the employees' attitude that I just had to pass this along. We have gone to this business many times, but usually it is for drinks after a nice ride through the park. However, my husband likes a good fish fry so we decided to try it. The first time,, a few weeks ago, after we were seated the waitress informed us they were out of the fish fry. No problem, we decided on fish and chips, which were very good. The next time we went, the kitchen closed early. Apparently a good review on Facebook drove a great deal of business. Of course, this is great news especially for a local owned business, which we make it a point to patronize if possible.
Last night was a disaster! We arrived around 7 pm to be sure we would get his fish fry. They person who greeted us said it would be 45 minutes to an hour. My husband asked if they would have fish available, and she checked and said that it should not be a problem. We left our name, got a couple of drinks, and told them we were going out front. No Problem. My husband even went back in for another glass of wine. After awhile I noticed many people coming out, and others going in so we went and asked about our table. The server said they forgot and were now out of fish. I asked to speak with a manager, and Amy came over. She was very flustered, said they were just very busy and had forgotten about us. I did ask at that point, what was the purpose of taking my name, and how did this process work. No explanation at all; basically that's just how it is. When I screw up, and this was a screw-up, the first think I do is apologize. Nope! That was not happening here. I told her I was not paying for our drinks, and proceeded to the front of the bar to finish our drinks. As we were sitting there discussing the situation, and how disappointed we were I made a joke about maybe Bar Rescue should be called. Another patron, a couple of seats away, who had just walked in, interjected with his comments. I quietly, and politely, told him he did not know the circumstances, and therefore it was really none of his business. At this point the bartender came over, and said we were being disruptive. Absolutely not! I've been there before, and I know what disruption, and rudeness looks and sounds like. You know, I had even taken out a tip for her because of course none of this was her fault. Actually, it isn't anyone's fault. Life happens. Mistakes are made. I get that. But as a service provider, when you have a dissatisfied customer, the first thing is to apologize, and see if there is anything that can rectify the situation. Will we go back? I'm not sure. Maybe we are banned for life?
The service and food is always top notch. The fact that the building has so much local history is a major plus. We definitely recommend!
Just arrived to Irondequoit after being away 12 years. We came in at 745 pm, they close at 9pm. Don’t think they were happy to receive our table of 3. Wish they would have told us the kitchen was wanting to close, we would have happily gone elsewhere. Our waitress was short with us. When we ordered, 3 haddock meals, we were informed only one was available unless they cooked the haddock from frozen. No biggie, husband ordered the fish fry $20 and sister in law and I ordered the hamburger special $10. Husbands fish was a heavy batter. The outside was crispy but the batter near the fish was wet and gooey. The hamburgers were good. The fries on the haddock were proper but when comparing my fries to his. My fries looked like the dregs from the bottom of the fryer oil (not the fryer basket) and looked like cheeses curds (size).
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