Tim Hortons

607 Jefferson Rd, Rochester
(585) 427-0670

Recent Reviews

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International Caller

Went there this morning on way to work. To find out it was closed. Even though there is a big banner saying its open from 5am-6pm. Went there at 5:22 am and the drive thru was closed the restaurant was locked?? Do better.

Atmosphere: 1

Food: 1

Service: 1

cindy martin

Add Tim Hortons to Mc Donald’s for incompetent employees, need more training on listening ,Boston cream sounds nothing like chocolate chip, can’t count how many cream, if they can’t get a simple order right I’ll go to Wegmans and pick out my own very very disappointing, kids today ,just don’t care about customer service, your losing customers! So sad

Rolin Agnel Dsouza

Good, cheap coffee with quick service. The place needs some cleaning.

Atmosphere: 3

Food: 5

Service: 5

Indrajeet Devale

The hot chocolate is delicious. The service at the counter was great. However, a female employee was screaming at a male employee at the back. Having worked in food service, it can be frustrating at times but screaming at someone more so in earshot of the customers is very unprofessional and would not fly in the corporate world.

Atmosphere: 1

Food: 5

Service: 5

Sherry T

Quick service and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Latte

Is rod

My favorite coffee place

Atmosphere: 5

Food: 5

Service: 5

Francis Parrish

Coffee and donut holes...

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Donuts

Rj S

Terrible service
2 young girls giggled and laughed while they made me wait and not make my order unprofessional.
2 pm 9/29/24

sai srikanth

Unfortunately I missed hash browns

Cory Hayes

Just to let you know people are awake and drive past your place after 5 pm ,
And might want coffee .. I don’t think timmy hos will be here long at this location .. hope a real coffee shop opens close to them and seals their fate
Obviously they are not out to do business .. betcha their cleaning up at 4:30 so they can walk out the door at
4:59:30..

Atmosphere: 1

Service: 1

Luna Pavic

This review is for Kenny that works here and Kenny only! Our whole friend group knows that whenever we hear “This is Kenny what can I get you” the coffee is going to be made right and the service is going to be quick and great! We take our iced cap’s seriously. Thank you Kenny, we love you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Capp

Lucas W

Expensive, poor customer service, early close time.

Atmosphere: 2

Food: 4

Service: 2

Silver Foxy Lady

It's just another fast-food place that originated from Canada. I had the egg sandwich for breakfast, and it is nothing special. I did enjoy the sprinkled doughnut.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Donuts

P.

7/17/24: They do not make milkshakes. ? The worker was very polite & helpful.

candice

I love coming to Tim Hortons everyday but they have a new hire who isn't very I don't know happy and she can't make coffee she made an awful sandwich but I ate it cause I was on lunch. so I noticed if she is working I'll drive out to the next tim

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Original Ground Coffee 12oz Bag

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