Tim Hortons

2311 Chili Ave, Gates
(585) 426-3075

Recent Reviews

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Mp “MP” S

Very Nice Experience! Fast Service! I will return

Atmosphere: 4

Food: 5

Service: 5

Sari Manap

Spacious place. Had meeting here. Nice place to meet. The food and drink are the same as typical Tim Horton. I would come back again for the space and ambiance

Atmosphere: 5

Food: 5

Service: 5

Your Name

Waited in line for a half hr, one car ahead of us. They also waited that long.

debby nakas

Not only is the coffee always perfect but the staff at this Tim's is the friendliest ive seen, and I have been to many Tims. I work close by so often eat both breakfast and lunch here. I love the ice cap and breakfast sandwiches, but I go here mostly because customers are treated so well.

Carolyn Runyon

What a great customer service experience! The cashier was training , he was very nice, greeted with a smile, the woman helping him was so patient. My food was perfect, best Tims I've been to since I've been in New York. They should train the other locations to be just like this one

Atmosphere: 5

Food: 5

Service: 5

Anthony Terranova

I drive to Rochester most every day, I pass at least a half dozen Tim's on the way. This Tim's is properly staffed, the food is fresh, they are friendly and fast. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Terri Miller

People are so nice but mobile orders are ALWAYS messed up

Food: 4

Service: 4

Dan Susa

Good start to the day!!

Atmosphere: 5

Food: 5

Service: 5

Dan Spencer

My favorite lunch spot. Always quiet.

Atmosphere: 5

Food: 5

Service: 5

Gurdip kaur

how come you don't have anything to eat, not acceptable. very disappointing

Atmosphere: 1

Food: 1

Service: 1

Marie Tice

Ordered mobile. Says ready by then. Arrived 15 min after. Not even make any. Waited 20 min more. Waste of my time doing mobile order for.

Atmosphere: 1

Food: 2

Service: 1

gianna glasgow

Best Tim Hortons on the west side. They actually make sandwich/panini orders correctly here. The donuts do taste a bit stale later in the day, but they’re well stocked throughout the day, even in the afternoon. A pleasant surprise.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Honey Cruller Donuts, Blueberry Timbit Timbits

Jenny Paxson

Staff are always nice and food is good.

Atmosphere: 4

Food: 5

Service: 5

Brandon

So far this location is good with making the food consistent.

Although I've had a few orders missing something I order here a lot so it's far and few in between, could chalk it up to not speaking loud enough into the drive thru speaker too.

Every time I've made sure to speak up and confirm what I ordered before pulling up I've always gotten everything I ordered.

Overall good convenient spot for me.

Atmosphere: 3

Food: 4

Service: 4

Michelle Cassevoy

Nice display of foods. Clearly readable menu. Great variety.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Breakfast Sandwich, Hash Brown, Iced Latte

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