Tim Hortons

3160 Chili Ave, Rochester
(585) 247-2410

Recent Reviews

Julie C

Good location for a Tim Horton's. Easy to access from Chili Ave, and convenient if you're in the area running errands. Baked goods taste fresh and we also like their breakfast sandwiches. Drive-thru staff is usually friendly, but it's hard to hear on the speaker box. Inside is clean, but ambient music is too loud.

Atmosphere: 3

Food: 5

Service: 4

Ravi Chandra Vemuri

Had Tim Hortons for first time. Great donuts. Vanilla cream was my favorite.

David R

This location has good coffee half of time. The people working are able to complete an order the way you want 10% of the time. Even on a saturday. No way the employees prepare there food the way they ship it. Do

Atmosphere: 2

Food: 1

Service: 2

Julie Cody

I have been to this location several times and my order is messed up about half the time. Several times I have been given the wrong coffee or the food ordered isn’t even cooked all the way. Today I got my kids grilled cheese and the cheese was not even melted nor was the sandwich even warm.

Atmosphere: 1

Food: 1

Service: 1

Cole Wilson

This place is a joke. I gave so many hours so much of my time to essentially be fired for asking for a raise. Don’t work here they don’t care if you can’t grow they don’t care if you can’t pay your

Atmosphere: 1

Food: 1

Service: 1

Daniel Bacchetta

Good breakfast and coffee! The donuts are also a good buy?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cinnamon Roll

Michelle Boyce

Only could take cash only up front. Didn't have the omelette bites or pumpkin donuts. Very little donuts to choose from. Ordered coffee with sugar free flavoring and almond milk. Had to go back since there was no almond milk in my coffee. They also gave coffee back without my lid. Had to wait until she came back again to ask for my lid. Alot of chit- chat in back kitchen. Dining room tables are not clean either.

Atmosphere: 2

Food: 3

Service: 2

Matt B.

Chili Paul Tim Hortons.... A one is giving these guys a rating way too high. They should be a negative 5!!! I've been with these guys since the day it was built. I have never seen it this bad!! 17 minutes trapped in the drive through for a coffee and bagel. And that's not my worst experience! Everyday it's something! No matter what time of the day. The staff seems lost and unorganized. Suggestion: bring Lesley out of retirement to get that place back on track. Close down for a week train your people and do a much needed deep cleaning. If steps are not taken soon, the owner should be arrested for impersonating a coffee shop!

erin boscoe

I had the Fall Peach Coconut Milk Refresher. It was very good. Yummy peach and coconut with a hint a cinnamon. It's not what you would think of for your typical fall beverage, but I think pumpkin spiced everything is a bit meh, so this hit the spot for me. It's definitely worth a try. I would order it again.

Nick Ebersold

Everyone was super friendly. Kids loved their drinks.

Atmosphere: 5

Food: 5

Service: 5

L N

Rude customers service at drive through this morning. This is now their One cream coffee due to their machines being calibrated like so. Instead of fixing the problem the girl is rude. They should "recalibrate" their machines and the person working at the window.(10am)

Service: 1

Rowan Hawkins

There wasn't anyone at the front counter when I went in. And there was another girl there waiting to give somebody that works there something and she was just standing around too. This location doesn't have any soup or chili but they do make wraps.Ever since the lockdowsAll of the locations in the Rochester area close really early. This one closes at 5:00 p.m. it stinks that you're stuck with convenience store coffee if you need to be up late.

Atmosphere: 4

Food: 4

Service: 3

Beth Ramzy

I ordered through the app and then waited about 15 minutes in the drive thru line to pick up my order only the find out that they didn't have the wraps I ordered once I got to the window. Then I had to wait several more minutes for the replacement food. One of my drinks was split into 2 cups because they didn't have the right size cup. The iced capp I got was full of ice chunks. The wraps I ended up getting were half empty. The staff were polite but overall not a good experience.

Atmosphere: 2

Food: 1

Service: 2

Alby

Waited in the drive thru for 5 min before they said anything then got attitude from the girl taking orders. Ordered 2 drinks and waited another ten for those. This location has gotten really bad.

Food: 2

Service: 1

Kixx Diiaz

I asked for no everything bagel seasonings on my avocado toast. I arrived home and it was full of everything bagel seasonings

Atmosphere: 4

Food: 5

Service: 4

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