Never get my order right. And my order is simple. Today asked for a frozen hot chocolate. Received frozen coffee
Atmosphere: 1
Food: 1
Service: 1
T M
Beautiful location and modern. Real good staff, fresh coffee and pastries.
Atmosphere: 5
Food: 5
Service: 5
Yasmani
Has been a couple of time that I order a macchiato and they say sorry the latte machine is down, why that machine is down too often? Looks like they no want to work.
Service: 1
James Davenport
Every table in the store was dirty and the trash cans were overflowing with No customers in the store. Ordered a pretzel bagel it came with no salt, the associate was argumentative and told me they don’t come with salt on them even though the one in the display had salt on it. The associate didn’t offer me a receipt. Not the Tim Horton experience we are used to and was very disappointed. Two stars for the taste of food only.
Atmosphere: 2
Food: 2
Service: 2
Nathan Matroniano
Went to this tim Hortons because the Dunkin Donuts near me can never get orders right is always out of everything. I ordered a steak wrap with extra chipotle sauce (which they charge you extra for the extra sauce) and I got a chicken wrap with virtually no sauce.
Atmosphere: 1
Food: 1
Service: 1
Ghassan Algaighty
The taste of the food is bad and it seems that it is old food from yesterday. The taste of the food is not
Atmosphere: 2
Food: 1
Service: 3
WayOf TheLock
I'm a caffeine addict and love coffee, I always chose Tim Hortons, Workers there are nice and polite and well mannered.
Atmosphere: 5
Food: 5
Service: 5
Jon Westland (NEAlliance)
Beats the pants off or Dunks.
Atmosphere: 4
Food: 4
Service: 4
Joe Saunier
The muffin wasn't toasted and both sandwiches were cold, and they just made them. Worst Tim's ever.
Craig Morris
I'm not sure what's in the air this morning but the employees hear where all in the back part working on drive up and door dash while the people at the register stood mins to wait, my thing is if your short staffed or busy you must address the people in line to acknowledge them, this happens in many fast food places most of the employees are just there for a check, please take an interest in you job, after all you went there to fill out the application for that job. Sohos your review is next on my list. Rochester Greece
Cheapest place to get quality donut holes. They also are usually in stock of glaze unlike many other locations.
Gary Ronco
Decaf coffee was very very weak. Sandwich was great
Nate Nate
At this location the supervisor named Linda called her entire staff worthless and called the employee who is deaf worthless and slow. Nate who was an employee there got angry about it and confronted the situation and was terminated for it. Nate always loved his customers and will miss them!!
Atmosphere: 1
Food: 1
Service: 1
Scotty S
Super slow service. One person in front of me in line and he ordered tea it took him five minutes to get it, you would think maybe in that time I would be acknowledged. If you thought that you'd have thought wrong. Finally after five minutes I had my order taken by someone who certainly appeared they didn't want to be there?. I'm sorry I interrupted your Instagram posting to make an order. On the plus side the donuts, coffee and sandwich I had were hot and tasted good.
Atmosphere: 2
Food: 4
Service: 1
Matt R
I’ve given this location so many chsnces over the last year but 90.% of the time the order is wrong and I keep trying to give them another chance but between the order always being wrong they may have the worst staff I’ve ever encountered. Do yourself a favor drive to Ridgeway and Long pond where they actually care and get the orders right and have great attitudes
Never get my order right. And my order is simple. Today asked for a frozen hot chocolate. Received frozen coffee
Atmosphere: 1
Food: 1
Service: 1
Beautiful location and modern. Real good staff, fresh coffee and pastries.
Atmosphere: 5
Food: 5
Service: 5
Has been a couple of time that I order a macchiato and they say sorry the latte machine is down, why that machine is down too often? Looks like they no want to work.
Service: 1
Every table in the store was dirty and the trash cans were overflowing with No customers in the store. Ordered a pretzel bagel it came with no salt, the associate was argumentative and told me they don’t come with salt on them even though the one in the display had salt on it. The associate didn’t offer me a receipt. Not the Tim Horton experience we are used to and was very disappointed. Two stars for the taste of food only.
Atmosphere: 2
Food: 2
Service: 2
Went to this tim Hortons because the Dunkin Donuts near me can never get orders right is always out of everything. I ordered a steak wrap with extra chipotle sauce (which they charge you extra for the extra sauce) and I got a chicken wrap with virtually no sauce.
Atmosphere: 1
Food: 1
Service: 1
The taste of the food is bad and it seems that it is old food from yesterday. The taste of the food is not
Atmosphere: 2
Food: 1
Service: 3
I'm a caffeine addict and love coffee, I always chose Tim Hortons, Workers there are nice and polite and well mannered.
Atmosphere: 5
Food: 5
Service: 5
Beats the pants off or Dunks.
Atmosphere: 4
Food: 4
Service: 4
The muffin wasn't toasted and both sandwiches were cold, and they just made them. Worst Tim's ever.
I'm not sure what's in the air this morning but the employees hear where all in the back part working on drive up and door dash while the people at the register stood mins to wait, my thing is if your short staffed or busy you must address the people in line to acknowledge them, this happens in many fast food places most of the employees are just there for a check, please take an interest in you job, after all you went there to fill out the application for that job. Sohos your review is next on my list. Rochester Greece
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Cheapest place to get quality donut holes. They also are usually in stock of glaze unlike many other locations.
Decaf coffee was very very weak. Sandwich was great
At this location the supervisor named Linda called her entire staff worthless and called the employee who is deaf worthless and slow. Nate who was an employee there got angry about it and confronted the situation and was terminated for it. Nate always loved his customers and will miss them!!
Atmosphere: 1
Food: 1
Service: 1
Super slow service. One person in front of me in line and he ordered tea it took him five minutes to get it, you would think maybe in that time I would be acknowledged. If you thought that you'd have thought wrong. Finally after five minutes I had my order taken by someone who certainly appeared they didn't want to be there?. I'm sorry I interrupted your Instagram posting to make an order. On the plus side the donuts, coffee and sandwich I had were hot and tasted good.
Atmosphere: 2
Food: 4
Service: 1
I’ve given this location so many chsnces over the last year but 90.% of the time the order is wrong and I keep trying to give them another chance but between the order always being wrong they may have the worst staff I’ve ever encountered. Do yourself a favor drive to Ridgeway and Long pond where they actually care and get the orders right and have great attitudes
Atmosphere: 1
Food: 1
Service: 1