Tim Hortons
1286 Mt Hope Ave, Rochester
(585) 271-1260
Recent Reviews
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Average restaurant. I did pick up here a few times each time I just walked in. The food was just lying on the counter with the receipt so it's kind of the honor system or anybody could walk in and just grab it and walk out, which isn't a great system. I assume because of the price of coffee going through the roof. The coffee is much more expensive than the creamer or the milk because I got a cold brew today and it was about 70% to 75% milk. That's unacceptable. The bagel sandwich was fine but when you're paying almost $5 fine isn't going to cut it.
Atmosphere: 3
Food: 3
Service: 3
The staff seemed very unmotivated, and their attitude made me feel uncomfortable, as if I was bothering them. It took thirty minutes just to get a coffee.
The receipts are unreadable to Uber eats drivers and customers complaining that they can't even read the receipts.
Service: 1
I ordered 2 sandwiches and a coffee on the app which was glitching, left the store went in parking lot realized they were wrong, walked back in and got told by 3 people including manager it isnt their problem, it isnt their fault the bread was wrong and the app wouldnr mess up like that! Which it did because it dropped the coffee off and i had to order that seperate. She told me they didnt twke the order! NEVER GO HERE! WORST CUSTOMER SERVICE EVER! I ASKED FOR A REFUND ON THE SANDWICHES AND HAD TO ARGUE TO GET IT! I didnt want the sandwiches st that point! I WILL never come back here EVER!
Atmosphere: 1
Food: 1
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 4
Great food, great service!
Atmosphere: 5
Food: 5
Service: 5
Great food and service! Makayla is awesome!
Atmosphere: 3
Food: 5
Service: 4
Older Tim Hortons but full selection of All products and staff were all very nice...Bathrooms clean..will go there for lunch again
Atmosphere: 5
Food: 5
Service: 5
Solid Tim Hortons. Has the usual stuff
They weren’t even open when they said they would be. I checked about 10 minutes after their open time and no one was there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Yeah they were sleeping at the wheel. Whoever manages this store has to step up.
Atmosphere: 3
Food: 3
Service: 3
I love this location. It isn’t usually busy, lots of places to sit inside. And they’re open until 8pm, so I can grab coffee before nightshift at Strong 🥰
Atmosphere: 5
Food: 5
Service: 5
A totally fine Tim Horton’s. Nothing to write home about, but nothing to throw a fit about either. Could it be faster? Sure. Could the employees actually look at you when they talk to you? Yeah. Do I care as long as my coffee is hot and made correctly? Not really.
Atmosphere: 4
Food: 4
Service: 4
they where very nice at the window and helped me with the app to use a coupon big bonus my sandwich was warm and my donut was super fresh, some times my drinks are a bit or miss on sweetness but it was all just perfect will be returning
Atmosphere: 5
Food: 5
Service: 5
Nope. Just avoid it all together. Keep driving. Don’t bother. Awful service, donuts were all mixed into one tray at 12p. They looked like they were baked days ago. 👎🏼
Atmosphere: 1
Food: 2
Service: 1
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