Tropical Smoothie Cafe
100 Marketplace Dr, Rochester
(585) 612-3333
Recent Reviews
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Great healthy alternative for lunch. The smoothies and quesadillas are great. The pesto egg wrap is my favorite. They've never gotten my order wrong 💖
Atmosphere: 5
Food: 4
Service: 5
Was sitting and waiting for a good 15 minutes for a small order despite the place barely being busy. There were only two employees working and for those 15 minutes I had to listen to them yelling to each other and obnoxiously talking smack about their coworkers instead of making my food. When I told them that I’m still waiting on something they in response told me that they’re understaffed, which I understand, but if they were actually doing their job instead of talking shit then that would be less of a problem. Not to mention that one of the workers was ridiculously huffy and slamming things around like a toddler while they made orders. Pretty embarrassing work ethic all around. The food was good and the place seemed pretty clean but that’s the only real pro here.
Atmosphere: 2
Food: 5
Service: 1
I’m here a few times per week and Jen and Chewy are hands down two of the best people I have ever met. They are an asset to this location.
Atmosphere: 5
Food: 5
Service: 5
Great service! Employees were nice and seemed liked they genuinely enjoying working there.
Atmosphere: 4
Food: 5
Service: 5
Worst acai bowl ever. Tiny, expensive, they don't even blend them. Just pulled out of the freezer with a granola bar broke up on top. Can't even scoop it, had to chisel away to eat it. Like eating a pop sickle with a spoon. They also can't pronounce anyone's name.
Atmosphere: 1
Food: 1
Service: 1
Despite the menus saying that you could substitute plant based protein l, they informed us after waiting non line that there simply isn’t plant based protein at this location.
Highly recommend if you want a fast, healthy, and tasty experience! My fiancée and I ordered and the workers were super nice and worked efficiently. I loved the food, and the smoothly was amazing (also really big!)
Atmosphere: 5
Food: 4
Service: 5
Everyone here is friendly, it's busy but the line moves fast. I came in, ordered my chia banana boost.. they took my order and was very patient when scanning my phone.
Atmosphere: 4
Food: 5
Service: 5
I stood in line for a good 5 minutes before anybody even cared to look my direction, greet me or ask what I would like. The nice cook finally came up to me and asked. I get it, people are understaffed and busy. I work with people myself. But when I tell you the girl and the guy working on the smoothies knew I was there and didn’t even acknowledge me was a bit weird in my opinion. Hopefully they find people that care to at least be kind and give the cook a raise.
Atmosphere: 1
Food: 5
Service: 1
After packing all other orders bags were left on front counter or pick up shelf but w my bag the cook walked to the back for 2 min w my bag n gave me a grim look when bringing my food back upfront. I didn't see anything added to bag so it was extra weird. Tuesday Jun 24 4:15pm. Then when looking over my food I noticed it was more liquidy like something was poured on it to so I just tossed it.
Restaurantji Recommends
Ordered DoorDash bc I’m at work prior to placing the order I call and ask can you please protect the smoothie and place it in a triple tied bag the dasher shows up with just a drink in his hand.. why would I drink a drink that was not protected…. When a dasher picks up drinks the drinks need to wrapped in ceramic wrap or simply placed in a tied bag. I had to refuse the order
came in, ordered a smoothie while there was no line. Other people come in shortly after to purchase a smoothie, and they all get theirs before me, which i thought was a little weird. Come to find out they had made mine first, thought it was a mobile order and let it sit for 10 mins until they asked what we were waiting for. there were o my 3 other customers in the store 🤦🏽♀️
Ordered ahead and it was ready when I got there. Never have an issue with this place. Love everything I've ever gotten
I stopped in today to get lunch and the general manager (don’t know her name but her hat said general manager) was very polite and smiley. I loved her energy and attitude. The place looked clean and I got my smoothie quickly. I love this location. They have great energy!!!
The açaí bowl had a very bad presentation my wife loved her salad the smoothie was ok but just ok nothing great kinda bland
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